Eraser problem in One Note

[Brian]

I am having a problem with using the Eraser on my tablet
pen in the OneNote application. Most of the time, when I
turn my pen around and erase something in OneNote, the
cursor remains in eraser mode even when I flip my table
pen back to the pen side. My pen works fine in MS
Journal, so I think it's a bug in One Note. I want to
report this bug to Microsoft, but OneNote is not on the
list of applications to get online support for. Does
anyone know how to contact MS online for support in
OneNote?

Thanks.

[Chris H.]

Brian, you just have reported the issue. 8-) Microsoft folks read this
newsgroup all the time. Are you seeing the same issue if you use the eraser
tool, without flipping your pen? Which Tablet PC are you on?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet PC Universe - www.tabletpcuniverse.net
Tablet PC Chat - http://thetabletpc.net/support.htm
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Brian" <anon...@discussions.microsoft.com> wrote in message
news:391701c3e356$2a565760$a101...@phx.gbl...

[Brian]

Chris,

Yes, I just reported the same issue on, sorry for the
double work.

If I click on the eraser icon, my pen tip acts as an
eraser until I physically click on the pen tool again. I
would have expected this to work in this manner.

However, if I flip my pen around to the eraser side, the
eraser tool is automatically activated, which I want.
But when I flip the pen back to the pen side, it is stuck
on the eraser tool until I physically click on eraser
tool followed by the pen tool. I should also note that
when I flip my pen around to the eraser side, although
the eraser tool is used, in the toolbar, the pen tool is
still shown to be the active tool.

This functionality works great in MS Journal, but not
OneNote.

I am using an Acer C110 TCI tablet PC.

Thanks,
Brian

>.
>

[Gary A. Bushey]

I notice this at times with my M200 also

--

Gary A. Bushey
SPS MVP
bus...@mindspring.com

"Brian" <anon...@discussions.microsoft.com> wrote in message
news:391701c3e356$2a565760$a101...@phx.gbl...

[Chris Pratley (MS)]

We've seen this too, but it seems to be machine or driver dependent but is
intermittent in our testing. If you have a 100% repro case, pleas epost the
details - we're still trying to track it down. In the meantime, you can tap
on the pen icon to bring it back to pen if it gets stuck on eraser.

Chris Pratley (MS)
OneNote design team

"Brian" <anon...@discussions.microsoft.com> wrote in message

news:48c701c3e40e$7f78bcc0$a601...@phx.gbl...

[MarkB]

In my experience (on a Toshiba M200) tapping the pen icon
does not always work. It is sometimes necessary to exit
and restart. (I have just reported a similar problem
with the pen tool turning into something like a text-
select tool)

>.
>

[Chris H.]

Which drivers are you using from Wacom, and are you running Windows XP SP2
(with Tablet PC Edition 2005) RC1 or just the stock Tablet setup?

--
Chris H.
Microsoft Windows MVP/Tablet PC

Tablet Creations - http://nicecreations.us/

Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Ben Minehart" <anon...@discussions.microsoft.com> wrote in message
news:FD7D186F-F821-47A1...@microsoft.com...
> We're working with a Motion Computing M1300 and a Cross "Executive"
> penabled pen, and we've discovered a 50% repro circumstance. When you
> have the pen button enabled for right-click, while you're writing you may
> hit it, which will select some of your writing. If you erase the selected
> block of text using the back-side of the pen by coming straight down on
> the selected writing (and therefore cause the icon to change modes right
> on the selected writing), the selection will not delete, and then the icon
> is stuck on the eraser mode. At this point you're stuck in erase mode and
> you can't change back to pen mode. Intermittently, you can't add more
> pages and you can't review through previous pages. In some circumstances
> OneNote freezes altogether and you have to kill the onenote.exe process.
> Once you restart OneNote it works normally again.

[Peter Engrav (MS)]

Have you tried the preview OneNote SP1? It includes a number of fixes and
improvements to the eraser tool. And it's now significantly faster on most
machines.

If pre-release software isn't your thing I'd definitely encourage you to
upgrade to SP1 when it's released.

Peter Engrav (MS)

"Ben Minehart" <anon...@discussions.microsoft.com> wrote in message

news:FD7D186F-F821-47A1...@microsoft.com...
> We're working with a Motion Computing M1300 and a Cross "Executive"
penabled pen, and we've discovered a 50% repro circumstance. When you have
the pen button enabled for right-click, while you're writing you may hit it,
which will select some of your writing. If you erase the selected block of
text using the back-side of the pen by coming straight down on the selected
writing (and therefore cause the icon to change modes right on the selected

writing), the selection will not delete, and then the icon is stuck on the

[jkh...@gmail.com]

15 years later, this bug still exists in One Note. When is this going to be fixed? I understand bug fixes can take time, but 15 years is unreasonable.

[zhenni...@gmail.com]

Make that 16 years

[waynemanc...@gmail.com]

How is this still a thing after all this time?
Macbook Pro 2015
Intuos Pro M

[Woodrow Morrison]

same in 2020! FIX THIS PLEASE MS. it works half the time, and then i have to reboot or restart the app (for mac) 2015 macbook pro running catalina

[Yash Kadam]

make that 17 years

[K D]

On Monday, May 31, 2021 at 4:15:55 AM UTC-4, Yash Kadam wrote:
> make that 17 years

Same problem with the latest version of onenote on Big Sur. Eraser doesn't update the screen, so the inks of the strokes stay there even when you switch pages!!! WTF MS???

[Listed Names]

> Make that 18 years

[Vishal Paudel]

Yup @Microsoft, make that 18 years

2004 to 2022,

and accept my annoyance people from 2030,
still got the same issue??

I don't have a fix,
but sudden jerks in the position of the cursor make this happen for some reason,
some sort of a gesture bug, I don't know,

use mouse mode on the pen tablet and see if it works that way

[Haley KayO]

Make it 19

[Raj Jain]

Make it 20