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Problem with Outlook

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aconners

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Dec 2, 2000, 3:00:00 AM12/2/00
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I am trying to switch my default mail browser from Outlook Express to Outlok
97. When I try to open Outlook 97 to setup the options I get an error. The
Error says "MAPI was unable to load the information service PSTPRX.DLL".
What can I do to remedy this situation?

--
Andy Conners
9081 E Seneca St
Tucson, AZ 85715
520-298-2816

Milly Staples - [MVP - Outlook]

unread,
Dec 2, 2000, 3:00:00 AM12/2/00
to
You might just want to delete and recreate the profile you are using for
Outlook 97. A quick search of the Microsoft knowledge Base coughed up this
article:

http://support.microsoft.com/support/kb/articles/q222/3/13.asp

You can also get this article by sending an E-mail with a subject of
"Q222313" (without the quotes) to msh...@microsoft.com.

This link should automate that for you:
mailto:msh...@microsoft.com?subject=Q222313

Hope this helps.

--
Milly Staples [MVP-Outlook]

Considering installing the Outlook Security Patch?
Read these pages first and consider your choices carefully:
http://www.slipstick.com/outlook/esecup.htm
[Post all responses ONLY to the newsgroup, please.]


"aconners" <acon...@flash.net> wrote in message
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