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Unable to update my Office 2011's Excel and Word with yesterday's v14.5.9 updater.

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Ant

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Dec 11, 2015, 1:08:55 PM12/11/15
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Hi.

Is anyone else having problems updating Office 2011 in an updated Mac OS
X v10.10.5 (Yosemite) machine (15" MacBook Pro Retina; early 2013)?

Microsoft (MS) AutoUpdate says installing Office 2014 14.5.9 Update
failed with "An unexpected error occurred.
These applications were not updated:
Microsoft Excel
Microsoft Word"

I had no problems updating MS AutoUpdate and Office 2016 (I have both
Office versions installed (/Applications/Offce 2011 and
/Applications/Office 2016; never had problems in the past). Office
2011's show these versions for both of its Excel and Word that failed:
14.5.8 (151023). Does Office updater have logs?

Thank you in advance. :)
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Ant

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Dec 11, 2015, 1:35:25 PM12/11/15
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> Is anyone else having problems updating Office 2011 in an updated Mac OS
> X v10.10.5 (Yosemite) machine (15" MacBook Pro Retina; early 2013)?

> Microsoft (MS) AutoUpdate says installing Office 2014 14.5.9 Update
> failed with "An unexpected error occurred.
> These applications were not updated:
> Microsoft Excel
> Microsoft Word"

Also, others like PowerPoint and Outlook after I ran them. :/


> I had no problems updating MS AutoUpdate and Office 2016 (I have both
> Office versions installed (/Applications/Offce 2011 and
> /Applications/Office 2016; never had problems in the past). Office
> 2011's show these versions for both of its Excel and Word that failed:
> 14.5.8 (151023). Does Office updater have logs?

I also manually downloaded and ran
https://download.microsoft.com/download/4/3/B/43B9AC64-FC80-414F-ABB8-8876339C828A/Office2011-1459Update_EN-US.dmg,
but I got denied as shown in my http://i.imgur.com/rD9i2vc.png screen
shot/capture.

Ant

unread,
Dec 11, 2015, 2:11:59 PM12/11/15
to
> Is anyone else having problems updating Office 2011 in an updated Mac OS
> X v10.10.5 (Yosemite) machine (15" MacBook Pro Retina; early 2013)?

> Microsoft (MS) AutoUpdate says installing Office 2014 14.5.9 Update
> failed with "An unexpected error occurred.
> These applications were not updated:
> Microsoft Excel
> Microsoft Word"

> I had no problems updating MS AutoUpdate and Office 2016 (I have both
> Office versions installed (/Applications/Offce 2011 and
> /Applications/Office 2016; never had problems in the past). Office
> 2011's show these versions for both of its Excel and Word that failed:
> 14.5.8 (151023). Does Office updater have logs?

> Thank you in advance. :)

OK. I figured it out. It doesn't like the renamed installation location.
I renamed it back to "Microsoft Office 2011", and now the updaters work.
Sheesh!!
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