windows update office 2007 sp1 error 78f
Giuseppe
My system is Vista Business. Language is Italian.
Any suggestion?
Tahnk you
Giuseppe
Nome registro: System
Origine: Microsoft-Windows-WindowsUpdateClient
Data: 12/12/2007 20.38.53
ID evento: 20
Categoria attività:Agente di Windows Update
Livello: Errore
Parole chiave: Errore,Installazione
Utente: SYSTEM
Computer: NB-Giuseppe
Descrizione:
Errore di installazione. Non è stato possibile installare il seguente
aggiornamento, errore 0x80070643: Service Pack 1 (SP1) per la famiglia di
prodotti Microsoft Office 2007.
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient"
Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2007-12-12T19:38:53.447Z" />
<EventRecordID>8488</EventRecordID>
<Correlation />
<Execution ProcessID="1108" ThreadID="456" />
<Channel>System</Channel>
<Computer>NB-Giuseppe</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="errorCode">0x80070643</Data>
<Data Name="updateTitle">Service Pack 1 (SP1) per la famiglia di
prodotti Microsoft Office 2007</Data>
<Data Name="updateGuid">{2470E441-42FA-4397-B6AE-9E5498F47962}</Data>
<Data Name="updateRevisionNumber">100</Data>
</EventData>
</Event>
oli4
Business English, 759 Mb RAM, 33 Gb free space).
On my desktop it did install allright (HP m8170, Vista Home Premium, 2Gb
RAM, 167 Gb free space).
I did the update through Windows Update and after that one failed by
installing it through the downloaded fullfile. Both had the same results.
WU: Installation Failure: Windows failed to install the following update
with error 0x80070652: 2007 Microsoft Office Suite Service Pack 1 (SP1).
Windows Installer came with two messages:
1) Product: Microsoft Office Enterprise 2007 -- Error 1935.An error occurred
during the installation of assembly component
{46174A62-FAFE-4BD6-9662-F9A9F588F034}. HRESULT: 0x80131047. assembly
interface: IAssemblyCacheItem, function: Commit, assembly name:
Microsoft.Office.InfoPath.Client.Internal.Host,fileVersion="12.0.6215.1000",version="12.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C",processorArchitecture="MSIL"
2) Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office
Suite Service Pack 1 (SP1)' could not be installed. Error code 1603.
Windows Update Agent also reports another Error:
Installation Failure: Windows failed to install the following update with
error 0x80070643: 2007 Microsoft Office Suite Service Pack 1 (SP1).
I switched off almost all startup programs and all non-MS services, disabled
the Windows firewall and the virusscanner (AVG). Same results.
I do not use a Registry cleaner.
What more information does one need to pinpoint the problem?
Please help.
--
Olivier
M-S@discussions.microsoft.com Nick M-S
Business and Office 2007 pre-installed. I use BitDefender Security Suite, but
no Registry cleaners.
Steve@Aberdeen
3 month old Sony Vaio laptop (SZ5) with Vista Business and pre-installed
Office 2007. All the Vista updates installed fine - Office 2007 SP1 failed -
rebooted and retried 4 times but same error.
Nick M-S
person on another thread. I have plenty of memory, 52GB available. I looked
at Windows Installer 3.1, but it did not mention Vista as a base system, so I
assume that Vista has it built in? I have also tried the instal 5 times.
Steve@Aberdeen
function - which I fixed by repairing 2007; the 100MB+ 2003 update seemed
excessive for just FP and I didn't want to do any more damage to 2007.
However, I thought I'd give it a try so:
1) Repaired 2007.
2) Rebooted.
3) Ran 2003 update.
4) Rebooted.
5) Repaired 2007 (the search wasn't broken but ran it "just in case").
6) Rebooted.
7) ran 2007 SP1.
8) Swore as it returned 78f again.
My update log now shows SP1 has failed installation 9 times...
Bob Cooley [MSFT]
Office CD and running the repair from there? The only repair scenario that
works has been from running it from the CD... Let us know, thanks!
--
Regards,
Bob Cooley, [MSFT]
===========
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
"Steve@Aberdeen" <SteveA...@discussions.microsoft.com> wrote in message
news:8D6823F1-3F42-4A98...@microsoft.com...
@discussions.microsoft.com Nico (from Spain)
I had the same problem with the Office 2007 for students and the sp1 error
78f with the update in a new Sony Vaio (Vista Home Premium 32 bits)
I run the repair from the Office CD. Anyway, it fails again with the 78F.
Regards,
Nico (from Spain)
Susan Bradley
> ehr... how do you run a repair?
click on the application, launch it, choose repair.
Nick M-S
I ran repair from the CD as you suggested and left the CD in the drive. I
then ran SP1 again, but it still gave code 78F.
What now?
Regards
Nick
Pedro
I have a Vaio that came w office and vista preinstalled. Everytime I tried
to update I always got the 78f... even doing a repari from the CD didn't
work. I had to completely uninstall office (which was the preinstalled) and
install it again from the CD. After that it uptated with no problems :) Hope
it works for you as well...
Bob Buckland ?:-) At Beautiful Downtown
Did you restart the PC after the uninstall and after the install before adding the SP1 update?
What Microsoft Office products are now listed in the control panel in the list of installed programs?
=============
<<"Pedro" <Pe...@discussions.microsoft.com> wrote in message news:3E9E69DD-5C43-4BBD...@microsoft.com...
ok, I'll post what worked for me...
I have a Vaio that came w office and vista preinstalled. Everytime I tried
to update I always got the 78f... even doing a repari from the CD didn't
work. I had to completely uninstall office (which was the preinstalled) and
install it again from the CD. After that it uptated with no problems :) Hope
it works for you as well... >>
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Pedro
1. I had Office 2007 and Office Activation assistant preinstalled. Which I
removed both;
2. I restarted the system;
3. I installed Office 2007 from the CD and run Microsoft Update in Vista
right after;
4. Installation successful, no restart needed after :)
...I'm not in front of my computer now, so I can't tell you exactly which MS
products are listed, later I'll post back.
Steve@Aberdeen
registration fee online via the activation assistant, I have no CD. I ran
repair via "Programs and Features".
So I now seem to be stuck with a legitimate version that won't accept SP1.
I can't even uninstall it as, again, I've no means to reinstall it (other
than restarting my laptop from its recovery partition - which I don't plan to
do). I'm not even sure borrowing a CD from somebody with multiple licences
would work - for all I know the activation code I have is tied to my OEM
version.
Anyone any other ideas? What is error 78f, anyway? It doesn't come up on
any help files to say waht the cause is - if it did, we might have a clue
where to start a fix.
Gator1
though and thouse of you, like Steve, that do not have the original source
media would have to figure out some other way.
Debbie
temporary solution is to have the CD in the drive at the time of SP1
installation. Doing so should enable the installation of SP1. ANY CD in the
drive should work.
Please reply back & let everyone know whether this resolves it for you.
Debbie
"Steve@Aberdeen" <SteveA...@discussions.microsoft.com> wrote in message
news:E654019C-D1AB-4667...@microsoft.com...
Bob Buckland ?:-) At Beautiful Downtown
If I recall correctly you should be able to obtain a backup CD if you have a medialess (no CD) version of Office 2007 through
http://microsoft.com/office/backup
In the meantime it will be interesting to see if using, on a machine that came with Office preinstalled, placing any non blank CD in
the drive helps with applying SP1 by forcing it to look to repair the MSOCache hidden folder.
===============
<<"Steve@Aberdeen" <SteveA...@discussions.microsoft.com> wrote in message
news:E654019C-D1AB-4667...@microsoft.com...
Since Office 2007 came pre-installed on my Vaio and, as I paid my full
registration fee online via the activation assistant, I have no CD. I ran
repair via "Programs and Features".
So I now seem to be stuck with a legitimate version that won't accept SP1.
I can't even uninstall it as, again, I've no means to reinstall it (other
than restarting my laptop from its recovery partition - which I don't plan to
do). I'm not even sure borrowing a CD from somebody with multiple licences
would work - for all I know the activation code I have is tied to my OEM
version.
Anyone any other ideas? What is error 78f, anyway? It doesn't come up on
any help files to say waht the cause is - if it did, we might have a clue
where to start a fix. >>
Ellen
said it was going to take 68 hours (oh the joy of country living and dial
up). When I got back to the computer there was an error message saying it
had recovered from a serious error!!! Sorry didn't get the error#. Running
XP (English). My update history showing 2007 Microsoft Office Suite Service
Pack 1 (SP1) failed to install. It knocked me offline too.
Steve@Aberdeen
Office 2007, so is it possible that there's something in the pre-installed,
OEM verion that's causing the error (and particularly the Sony version)?
A second question - how did you guys get an Office 2007 CD? My Vaio came
with everything installed on the HD - no CDs; I've created a rebuild disk but
that would mean resetting my Vaio back to its delivery condition (which would
be a pain and probably wouldn't fix the 78f problem).
oli4
Just wanted to let you know, that my problems are solved.
I first did a MS Office Diagnostics, just to make sure, and it came with
"Everything ok".
I did the Repair option from inserting the Office 2007 cd. I don't think it
had anything to repair though :), but it asked to restart Vista anyway.
After the restart I downloaded the update again trough WU, while keeping the
cd in the drive. It finished ok.
My update file was about 340 Mb, but I think the size came from the fact
that I also had Project 2007, Visio 2007 and Expression Web installed. WU
installed SP1 for these programs also.
Thank you very much! It worked for me!
--
Regards, Olivier
Steve@Aberdeen
You're a genius!! That's a solution I'll need to file away - I put in a
CD-R with some backed-up data files and SP1 has been applied. (I wanted to
reply to say I didn't have an "ANY" CD - harking back to the ancient
help-desk joke about the user who couldn't find his "any key" to restart DOS
- but that would have been cheap).
Many thanks.
x
Steve@Aberdeen
Thanks for that link - I've been there and ordered the CD. However, you'll
see from my reply to Debbie that my "ANY" CD worked in this case.
Apologies to all for repeating an earlier post about not having the CD - I
thought my earlier one had failed to send...
"Bob Buckland ?:-)" wrote:
a
music CD, it didn't work FYI.
On Dec 15, 3:19 pm, "Debbie" <debbi...@hotmail.com> wrote:
> We're still investigating this error & from what we've gathered so far, the
> temporary solution is to have the CD in the drive at the time of SP1
> installation. Doing so should enable the installation of SP1. ANY CD in the
> drive should work.
>
> Please reply back & let everyone know whether this resolves it for you.
>
> Debbie
>
> "Steve@Aberdeen" <SteveAberd...@discussions.microsoft.com> wrote in message
> >> "Steve@Aberdeen" <SteveAberd...@discussions.microsoft.com> wrote in
rappleby
I have been in contact with Microsoft and their suggestion was to
uninstall and re-install Office 2007 because they suggested that one or
more of the add-ins that I use had corrupted Office files.
FYI, I am using the following add-ins – FranklinCovey PlanPlus for
Outlook; Avidian Prophet 4.0 CRM (integrates with Outlook and uses SQL
server); Adobe PDFMaker 7; Bitdefender Anti-Spam toolbar; and the
following Addins4Outlook programs: EMailmerge Pro; Quickfile; and
InsertText.
Re-installing was a non-starter if I could find any other way to get
this SP installed. I installed Windows XP SP3 RC1 from this location
http://www.microsoft.com/downloads/details.aspx?FamilyID=75ed934c-8423-4386-ad98-36b124a720aa&DisplayLang=en
and then tried Office 2007 SP1 again and viola! - it installed without a
hitch.
--
rappleby
------------------------------------------------------------------------
rappleby's Profile: http://forums.techarena.in/member.php?userid=37727
View this thread: http://forums.techarena.in/showthread.php?t=870418
R9EDO
PLEASE HELP ME SOMEONE! Arghhh
kr@canberra
how carefully I have followed the Microsoft Party Line - all Vista updates,
Windows Onecare etc. Tried everyone else's suggestions but the suggestion
(not too sure which post it was in) that seemed to work for me was
uninstalling Office, re-installing, then clicking along to apply updates
after the install, as suggested by the Office install procedure.
I too had installed Front Page 2003, and this might be relevant.
Cheers
chaoheminator
the same way every time, as others in this discusion have been sayng. I also
kept getting this error, and in another forum, somebody suggested using any
CD, not just the Office 07 CD, and low and behold, it worked. I did use the
.exe download from the Microsoft download website, but that had failed before
as well, until I did this CD trick. The other forum said something about
forcing it to read something or another because there's a CD in the drive.
Kerns@discussions.microsoft.com Bob Kerns
Standard 2007 CD.
Enabling full install logging gives this tidbit:
2008-01-11 06:41:07:268 1464 bc8 Report REPORT EVENT:
{ED38EFF5-BE62-4AE2-9BA2-D6AA8CB48858} 2008-01-11
06:41:02:268-0800 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions: - 2007
Microsoft Office Suite Service Pack 1 (SP1)
2008-01-11 06:43:57:880 1464 17dc DnldMgr Preparing update for install,
updateId = {B5718698-D6E7-4E54-8744-0136ED23DEF7}.100.
2008-01-11 06:43:57:882 1464 17dc DnldMgr Preparing update for install,
updateId = {FFA61BC5-FDE6-466A-8622-8FDBC971F73D}.100.
2008-01-11 06:43:57:883 1464 17dc DnldMgr Preparing update for install,
updateId = {0C5CD866-748C-4A7C-81DB-A6E895ACD875}.100.
2008-01-11 06:43:57:885 1464 17dc DnldMgr Preparing update for install,
updateId = {470FEEF6-9183-4374-AB75-60A1B6A913B2}.100.
2008-01-11 06:43:57:886 1464 17dc DnldMgr Preparing update for install,
updateId = {CB795DF7-7719-4B14-9A5C-866C593A4A58}.100.
2008-01-11 06:43:57:887 1464 17dc DnldMgr Preparing update for install,
updateId = {1FF75EFD-4045-4558-93CE-E4338871B710}.100.
2008-01-11 06:43:57:888 1464 17dc DnldMgr Preparing update for install,
updateId = {60677071-E060-4A1F-AE30-F348E31370B0}.100.
2008-01-11 06:43:57:890 1464 17dc DnldMgr Preparing update for install,
updateId = {D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.100.
2008-01-11 06:43:57:911 5336 1134 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0800) ===========
2008-01-11 06:43:57:911 5336 1134 Misc = Process:
C:\Windows\system32\wuauclt.exe
2008-01-11 06:43:57:912 5336 1134 Misc = Module:
C:\Windows\system32\wuaueng.dll
2008-01-11 06:43:57:895 5336 1134 Handler :::::::::::::
2008-01-11 06:43:57:912 5336 1134 Handler :: START :: Handler: MSI Install
2008-01-11 06:43:57:915 5336 1134 Handler :::::::::
2008-01-11 06:43:57:915 5336 1134 Handler : Updates to install = 8
2008-01-11 06:43:57:957 5336 1134 Handler Extracting MSP file stored in CAB
mainwwsp1.cab
2008-01-11 06:44:35:571 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:35:572 5336 1134 Handler Extracting MSP file stored in CAB
mainmuisp1-en-us.cab
2008-01-11 06:44:37:584 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:37:585 5336 1134 Handler Extracting MSP file stored in CAB
visiowwsp1.cab
2008-01-11 06:44:45:302 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:45:304 5336 1134 Handler Extracting MSP file stored in CAB
visiomuisp1-en-us.cab
2008-01-11 06:44:45:724 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:45:725 5336 1134 Handler Extracting MSP file stored in CAB
proofsp1-en-us.cab
2008-01-11 06:44:46:128 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:46:148 5336 1134 Handler Extracting MSP file stored in CAB
clientsharedmuisp1-en-us.cab
2008-01-11 06:44:46:876 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:46:972 5336 1134 Handler Extracting MSP file stored in CAB
proofsp1-es-es.cab
2008-01-11 06:44:47:017 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:47:018 5336 1134 Handler Extracting MSP file stored in CAB
proofsp1-fr-fr.cab
2008-01-11 06:44:47:058 5336 1134 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-01-11 06:44:47:058 5336 1134 Handler : Batch installing 8 updates
2008-01-11 06:44:49:429 5336 1134 Handler List of MSPs in transaction:
2008-01-11 06:44:49:430 5336 1134 Handler
C:\Windows\SoftwareDistribution\Download\ff98a40c4d3ed448fc8a06aef9b1c826\img\mainwwsp1.MSP
2008-01-11 06:44:49:430 5336 1134 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS MSIRESTARTMANAGERCONTROL=Disable
2008-01-11 06:48:08:754 5336 1134 Handler MSP Error List:
2008-01-11 06:48:08:754 5336 1134 Handler 1: 1935 2:
{04E73476-518E-4B6A-8E10-021A00078847} 3: 0x80131047 4: IAssemblyCacheItem 5:
Commit 6:
Microsoft.Office.Interop.PowerPoint,fileVersion="12.0.6211.1000",version="12.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C"
2008-01-11 06:48:08:754 5336 1134 Handler : MSI transaction completed.
MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2008-01-11 06:48:08:754 5336 1134 Handler : WARNING: First failure for
update {B5718698-D6E7-4E54-8744-0136ED23DEF7}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = PublishProduct
2008-01-11 06:48:08:754 1464 8b4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {2470E441-42FA-4397-B6AE-9E5498F47962}]
2008-01-11 06:48:08:755 1464 8b4 AU # WARNING: Install failed, error =
0x80070643 / 0x0000078F
2008-01-11 06:48:08:767 5336 1134 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2008-01-11 06:48:08:767 5336 1134 Handler :::::::::
2008-01-11 06:48:08:767 5336 1134 Handler :: END :: Handler: MSI Install
2008-01-11 06:48:08:767 5336 1134 Handler :::::::::::::
2008-01-11 06:48:08:959 1464 17dc Agent *********
2008-01-11 06:48:08:959 1464 8b4 AU Install call completed.
2008-01-11 06:48:08:959 1464 17dc Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-01-11 06:48:08:959 1464 8b4 AU # WARNING: Install call completed,
reboot required = No, error = 0x00000000
It seems PowerPoint has run out of interop power....
Office Diagnostics says it repairs one module's setup, but all 19 moduules
are OK. (It says that EACH time!).
I'm now attempting the "repair install" option. I really don't want to do an
uninstall/reinstall, as who knows what chaos that would cause -- visio,
one-note at least have been added, and I don't know offhand what else may
have been added on.
garyp_tksol
to start, I started with the basics looking at the installed components for
Office 2007 and remembered setting the "Office Source Engine" to manual, I
started the service and I successfully install Office 2007 SP1.
Garyp
-------------------------------------
RMcAA
attempting to update Office 2007 with SP1. Worked like a charm!
http://forums.techarena.in/showthread.php?p=3437068
--
Thanks, Bob
angelbrook
Uncle John
Vista as the steps can be replicated. After failing to fix the problem after
several hours collaboration with a helpful Microsoft specialist and deciding
to leave the problem as unresolved, I though the problem over before going to
sleep and it occurred to me that the dual language capability of my version
of Office 2007 might be the root of the problem (some menus in Control Panel
are partly in French which MS told me was normal).
So I installed the multilingual service pack SP1 that is to say:
942470 Microsoft Office Language Pack 2007 SP1 (for Office Outlook 2007 with
Business Contact Manager) (KB942470)
In addition, deleted the . dat file for Office 12 in C:\\Documents and
Settings\\All Users\\Application Data\\Microsoft\\OFFICE\\DATA. Office then
reported that it was not activated, and I reactivated Office online.
The Service pack is now shown as installed. Moreover, all works well!
This fix may work for you?
--
Uncle John
" chaoheminator" wrote:
> Originally, I had been using Windows Update to install, and that failed in
> the same way every time, as others in this discusion have been sayng. I also
> kept getting this error, and in another forum, somebody suggested using any
> CD, not just the Office 07 CD, and low and behold, it worked. I did use the
> . exe download from the Microsoft download website, but that had failed before
> > > > > "Steve@Aberdeen" wrote in message
> > > > > news:8D6823F1-3F42-4A98...@microsoft.com...82AE36CB1FED@microsoft.com...
>>>>>>PreviouslyinstallingFrontPage2003hadkilledtheOutlook2007search
>>>>>>function-whichIfixedbyrepairing 2007; the 100MB+ 2003 update seemed
> > > > > > excessive for just FP and I didn't want to do any more damage to 2007.
> > > > > > However, I thought I'd give it a try so:
> > > > > >
> > > > > > 1) Repaired 2007.
> > > > > > 2) Rebooted.
> > > > > > 3) Ran 2003 update.
> > > > > > 4) Rebooted.
> > > > > > 5) Repaired 2007 (the search wasn't broken but ran it "just in case").
> > > > > > 6) Rebooted.
> > > > > > 7) ran 2007 SP1.
> > > > > > 8) Swore as it returned 78f again.
> > > > > >
> > > > > > My update log now shows SP1 has failed installation 9 times...
> > > > > >
> > > > > > "Nick M-S" wrote:
> > > > > >
> > > > > >> Just to add. I tried repairing Office 2007, as suggested by the Microsoft
> > > > > >> person on another thread. I have plenty of memory, 52GB available. I
> > > > > >> looked
> > > > > >> at Windows Installer 3.1, but it did not mention Vista as a base system,
> > > > > >> so I
> > > > > >> assume that Vista has it built in? I have also tried the instal 5 times.
> > > > > >>
> > > > > >> "Steve@Aberdeen" wrote:
> > > > > >>
> > > > > >
=====================================================
I have found a way to fix this orblem in Windows XP which may also wrok in
Vista as the steps can be replicated. Afyer fialing to fix the problem after
several hours collaboration with a helpful Microsoft specialist and deciding
to leave the question as unresolved, I though the problem over before going
to sleep and it occurred to me that the dual language capability of my
version of Office 2007 might be the root of the problem (some menus in
Control Panel are partly in French which MS told me was normal).
So I installed the multilingual service pack SP1 that is:
942470 Microsoft Office Language Pack 2007 SP1 (for Office Outlook 2007
with Business Contact Manager) (KB942470)
and deleted the .dat file for Office 12 in C:\Documents and Settings\All
Users\Application Data\Microsoft\OFFICE\DATA. Office then reported that it
was not activated and I reactivated Office online.
The Service pack is now shown as installed. and all works well!
This fix may work for you?
--
Uncle John
MGSolutions
i'v resolved this issue following instructions reported on this KB article:
"You receive an error message when you try to install the 2007 Microsoft
Office suite Service Pack 1":
http://support.microsoft.com/kb/946691/en-us