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Microsoft Document Imaging "File" Menu Crash

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M. Aris Zamroni

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Jun 23, 2009, 12:38:01 AM6/23/09
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Dear All,

My Microsoft Document Imaging 2003 crashes whenever I click "File" menu.
Control-P or Control O also crash the application. I already done the repair,
but the problem persists. This is the application error log from Event Viewer:
----------------------------
Faulting application MSPVIEW.EXE, version 11.0.8166.2, time stamp
0x4616c203, faulting module MSPVIEW.EXE, version 11.0.8166.2, time stamp
0x4616c203, exception code 0xc0000005, fault offset 0x00016537, process id
0xad0, application start time 0x01c9f3b993877082.

Mary Sauer

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Jun 23, 2009, 5:40:20 AM6/23/09
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You may experience issues when you run the Microsoft Office Document Imaging
program after you install Office 2003 Service Pack 3
http://support.microsoft.com/kb/938813/en-us

--
Mary Sauer
http://msauer.mvps.org/

"M. Aris Zamroni" <MArisZ...@discussions.microsoft.com> wrote in message
news:D6D11C27-92E2-45CC...@microsoft.com...

M. Aris Zamroni

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Jun 23, 2009, 6:42:01 AM6/23/09
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I just found the fix on the web. Delete all "FileX" data under:
HKEY_CURRENT_USER\Software\Microsoft\MSPaper 11.0\Recent File List
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