Office Standard Edition 2003 Military Appreciation Edition

[ldcherry]

The Post Exchange had Office 2003 Standard Edition for $59.95. The box
states "Military Appreciation Edition." I own a Student and Teacher Edition
from when my husband and I were in school last year. I thought I might need
the 2003 Standard Edition to upgrade, because I've read that you can't
upgrade the student and teacher editions. Okay, so I start to install the
new 2003 Standard Edition and the end-user license is for Microsoft Office
2003 Student and Teacher Edition. What's going on? The package and the CD
state Office Standard Edition 2003.

[Gyorgy Moldova [MVP]]

it depends if the MAE (whatever version it is) is an upgrade or not. If so,
you need a _previous_ version (Office XP and below) to install that product.
If not, than you don't need any other disks.

hth
g
"ldcherry" <ldch...@discussions.microsoft.com> wrote in message
news:CA2AEFF8-7760-4471...@microsoft.com...

[JoAnn Paules [MVP]]

1. Office Students and Teacher Edition cannot be upgraded.

2. Normally I would suggest contacting the seller but chances are the PX
folks won't be able to help. My suggestion in your case would be to contact
MS directly.

(Out of curiosity, what does the CD say?)
--

JoAnn Paules
MVP Microsoft [Publisher]

"ldcherry" <ldch...@discussions.microsoft.com> wrote in message
news:CA2AEFF8-7760-4471...@microsoft.com...

[Milly Staples [MVP - Outlook]]

FYI, Student and Teacher Edition and Standard edition are the same thing.
The only difference is that the STE allows 3 separate installs in the same
qualifying household.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ldcherry asked:

[ldcherry]

The CD and the case say Office Standard Edition 2003. Upon installation and
activation the about page says Office 2003 Student and Teacher Edition.

I called Microsoft this morning. The rep confirmed that this product could
not be upgraded. I asked her how the CD could say 1 thing and the license
say another thing. I got a little annoyed when she told me that I only paid
$59.95 for it. The student and teacher edition costs around $149, but the
point is that I didn't need another copy of this version. I already have a
copy which authorizes me to install it on 3 machines. She transferred me to
some volume sales/license department and the rep said that the CD was
probably mismanufactured. He is sending me a complete 2003 Office Standard
Version that I can install on a desktop and a laptop and I can upgrade this
version when necessary. I'm happy now, but I'm skeptical. I don't need
another Office 2003 Standard license, but I'd love to get another copy to see
if this was just an error in manufacturing. Oh well, I'll move on....

[ldcherry]

I understand that they are the same programs, but the licensing agreements
are different. Also, according to Microsoft, I will not be able to upgrade
the student and teacher edition at the upgrade price. I would have to buy
another student and teacher version or the full version in the future.

[JoAnn Paules [MVP]]

Sometimes s**t happens. The thing to remember is that MS is making it right
for you.

--

JoAnn Paules
MVP Microsoft [Publisher]

"ldcherry" <ldch...@discussions.microsoft.com> wrote in message

news:518BEF43-E701-489F...@microsoft.com...

[Martin M Eichelman, Jr]

Sadly enough, I just ran into the same problem. Bought Standard Edition
retail, yet the product key turns it into a Student and Teacher Edition. The
packaging says nothing about this being a Student and Teacher Edition.

Microsoft support was more interested in telling me that I didn't pay enough
money for the product for it to be genuine. Odd, considering I'm the one
looking at the packaging and hologram. And it's decidedly genuine. When the
support person couldn't give me an answer, he said it must have been a used
copy. I'm still not sure how that would explain a Student and Teacher
product key on the Standard Edition packaging.

Absolutely no help. Thank you.

Marty

[JoAnn Paules [MVP]]

Because it can't be installed, you can try to return it to the place where
you purchased it. If it hasn't been too long (less than a month?) and your
retailer will not take it back you can send it back to Microsoft for a
refund less a small handling fee. I used to have a link for that page but it
seems to be eluding me right now.

Office Standard is the same thing as Office Students and Teachers. The
difference is in the licensing and the requirement that you are a student of
a teacher. The products are identical.

--

JoAnn Paules
MVP Microsoft [Publisher]

"Martin M Eichelman, Jr" <MartinMEi...@discussions.microsoft.com>
wrote in message news:F62DE4F7-390F-47B5...@microsoft.com...

[Martin M Eichelman, Jr]

It is the licensing that makes the entire situation problematic. When I buy
Standard Edition for a business, I expect it to be Standard Edition. Student
and Teacher Edition cannot be used in a buiness environment.

My only choice is to return the product to the place of purchase.

Marty

[JoAnn Paules [MVP]]

Then you have to do what you have to do. Be prepared for a fight. Most
places *really* don't want to take software back.

--

JoAnn Paules
MVP Microsoft [Publisher]

"Martin M Eichelman, Jr" <MartinMEi...@discussions.microsoft.com>

wrote in message news:7123D548-8B0F-46E4...@microsoft.com...

[Martin M Eichelman, Jr]

This is true. But I had previously thought of Microsoft support to be more
helpful. Unfortunately, this was not the case. Especially not when his very
first question was "How much did you pay for the product?" (and no, I'm not
making that up or exaggerating). Sorry, there are entirely too many
scenarios that make such a question irrelevant.

[JoAnn Paules [MVP]]

Unfortunately there are too many software thieves that make that question a
valid one. Be upset with people who see nothing wrong with "sharing" their
software, not with companies that have to go to extremes to protect their
products.

--

JoAnn Paules
MVP Microsoft [Publisher]

"Martin M Eichelman, Jr" <MartinMEi...@discussions.microsoft.com>

wrote in message news:68934DD0-E170-453C...@microsoft.com...

[Martin M Eichelman, Jr]

Sorry. I'm in the business of providing technical support to small business.
I don't feel piracy is an excuse for poor technical support. There really
is no excuse.

[Rob Giordano (Crash)]

And 59 bucks is a smokin' price even for STE ! I paid much more than that
for STE, maybe twice that. Personally, I'd keep it for a backup machine, or
sell it.

"JoAnn Paules [MVP]" <jl_p...@hotNOSPAMmail.com> wrote in message
news:kLKdnQvhtc1A4FjZ...@suscom.com...

[ldcherry]

I just caught up on this thread and read the responses from JoAnn and Rob. I
feel the same as you. The point is not the price nor that there are thieves
out there stealing software. Those are valid Microsoft issues, but they are
not an excuse for Microsoft to package a product stating 2003 Standard
Edition and it be a Student and Teacher Edition. When you purchase the
Student and Teacher Edition the CD is labelled as such. I pushed the issue
with microsoft and they transferred me to a department that does these
special packaging offers. Eventually I got to a customer service rep who
send me a new CD with a new license number. I found out that it's not the CD
that was the problem, it was the license number. I used the original CD
(just for the heck of it) with the new license number and the Standard
Edition installed absolutely perfectly. As for the price being so good that
we should be happy with what we got - that's a ridiculous answer!!

Lisa

[Rob Giordano (Crash)]

I guess I missed the part where it says you actually bought the CD from
Microsoft.

"ldcherry" <ldch...@discussions.microsoft.com> wrote in message

news:FC2FA6BF-7E09-4707...@microsoft.com...