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Missing com add in

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James B

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Feb 21, 2005, 1:36:38 PM2/21/05
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Got a user who gets an error about a missing addin across the board no
matter what Office app they start from Word to Outlook. I have checked for
add ins in Outlook and cannot find anything that shouldn't be there and see
nothing in Word pointing to the problem either. the user uninstalled and
reinstalled which didn't fix the problem which was my guess. I assume the
add ins are in the registry but where?


Mike Hall (MS-MVP)

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Feb 21, 2005, 2:04:23 PM2/21/05
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To what add-in are you referring?

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm

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James B

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Feb 21, 2005, 2:11:25 PM2/21/05
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I will have to get the customer to send me a screen shot as I haven't seen
it lately so forgot the name. I know it refers to a missing dll of some
sort.

WinXP Pro
Office 2003 Pro


"Mike Hall (MS-MVP)" <mike.ha...@sympatico.ca> wrote in message
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Milly Staples [MVP - Outlook]

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Feb 21, 2005, 3:01:09 PM2/21/05
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Fastest way to fix this is to rename extend.dat to old and then reopen
Outlook. Otherwise, you will need to supply the name of the .dll file for
us to help.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, James B asked:

James B

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Feb 21, 2005, 3:54:04 PM2/21/05
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ok when launching any Office app the gets an error "mpoai9.dll is not a
valid Office Add-in".

It seems to point to a Geography folder, is that a MapPoint add in? Even if
it is I would prefer to just delete the registry entry.


"Mike Hall (MS-MVP)" <mike.ha...@sympatico.ca> wrote in message
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James B

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Feb 21, 2005, 4:13:11 PM2/21/05
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Happens with all Office apps though not just Outlook. I posted the dll and
error message, thinking MapPoint problem.


"Milly Staples [MVP - Outlook]" <Mil...@donteventhinkaboutmailingmemvps.org>
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jlyon

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Oct 26, 2005, 2:26:20 AM10/26/05
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My fix may NOT be for everyone. BE CAREFUL as this deals with the
registry. My scenario:
I had installed mappoint with add-in also. I then uninstalled mappoint
and starting getting the dreaded mpoai9.dll error on office products.
No fix found so I did this: CAUTION
I ran regedt32 and searched against MY COMPUTER for "mpoai9". My
paticular machine found 10 instances of it. In each case I exported
the registry key BEFORE deleting so I could recover if side effects
crop up. I then deleted each key where this dll is referenced. One
being a GUID key and the rest being for outlook, visio, excel,
ect..... This completely removed my error on office products. Below
are the keys I removed, but NOT to be used as an exact guide as to
what to look for. If your not used to using the registry I caution
you strongly about doing so. This worked for me, but may cause ill
side effects for you.
Keys remvoed in MY system were:

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\Smart
Tag\Actions\{C52C0F26-4CC4-4B2A-8F67-12BD29A756EC}]
@="MapPoint Address Actions"
"filename"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\Smart
Tag\Actions\{44657179-8842-495C-9E25-9E75B246D96B}]
@="MapPoint location headings"
"filename"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\Smart
Tag\Recognizers\{B1284F83-5626-4C12-AABA-BE072D822EFC}]
@="MapPoint location headings"
"filename"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"

[HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\MapPoint.OfficeAddin.9]
"FileName"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"
"FriendlyName"="MapPoint Office Add-In"
"LoadBehavior"=dword:00000003
"Version"="11.0.17.2800"
"SKU"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\MapPoint.OfficeAddin.9]
"FileName"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"
"FriendlyName"="MapPoint Office Add-In"
"LoadBehavior"=dword:00000003

[HKEY_CURRENT_USER\Software\Microsoft\Office\PowerPoint\Addins\MapPoint.OfficeAddin.9]
"FileName"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"
"FriendlyName"="MapPoint Office Add-In"
"LoadBehavior"=dword:00000003


[HKEY_CURRENT_USER\Software\Microsoft\Office\Publisher\Addins\MapPoint.OfficeAddin.9]
"FileName"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"
"FriendlyName"="MapPoint Office Add-In"
"LoadBehavior"=dword:00000003

[HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins\MapPoint.OfficeAddin.9]
"FileName"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"
"FriendlyName"="MapPoint Office Add-In"
"LoadBehavior"=dword:00000003
"Version"="11.0.17.2800"
"SKU"=dword:00000001


[HKEY_CURRENT_USER\Software\Microsoft\Visio\Addins\MapPoint.OfficeAddin.9]
"FileName"="C:\\Program Files\\Common Files\\Microsoft
Shared\\Geography\\mpoai9.dll"
"FriendlyName"="MapPoint Office Add-In"
"LoadBehavior"=dword:00000003

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