Word 97 will not reliably save files in previous Word formats
davidgl
Andrew, my guess is that one or two things are happening (or both):
1. Your large files have graphics in them and when you Save As...Word
6.0/95 Word 97 is actually converting to RTF to preserve formatting and
other elements to allow other versions to open the file. Graphics are being
converted into the RTF stream and they can be HUGE. We're working on a
native .doc converter and we're also working on improving the compression
of Word 97's RTF output.
2. You have the Versions feature turned on and your files are huge. When
you save them as RTF they get unbearably huge. Check to see if this feature
is turned on by going to File | Versions. If it is on, turn it off, delete
the various versions, and then re-Save As...
Hope this helps,
--
David Glenn -- Office Product Planner
Microsoft Corporation
Andrew Clarke <and...@MML.Co.UK> wrote in article
<01bc34b3$ad097600$e3a0...@Debugger2.channel11.co.uk>...
> Word 97 will not save files in previous Word formats.
> Although I have managed to save some small files as Word6 and Word 2
files,
> it coughs and dies (page fault) when I try any of my longer files. Very
> mysterious. I've tried it on a laptop, NT Server, NT Workstation, and a
> couple of Windows 95 PCs, all with very different setups. (I'm getting
> desperate, you gather) and they all show exactly the same fault. cutting
> the whole document and pasting it into a previous version causes the same
> GPF. When I try to do the conversion using a previous version (Thank God
> I've still got it) The converter comes up with an 'out of memory'
problem.
> Either my templates are doing some damage or I have a rogue version of
> Office 97. As the blessed thing is full of little bugs, it seems to be
the
> same one that everyone else has, so I imaging it must be the templates
I'm
> using. If any 'softie reads this, I'd be happy to send some files that
> cause the GPF every time, and a screendump of the sorry mess when it
> happens, but I do not see why members of the public who have forked out
for
> software should have to beta-test it for them.
> It also took me a while to find out how to get half a day's work back
when
> the auto-restore fails, but that's another story.
>
>
Andrew Clarke
Andrew Clarke
Thanks for the reply, David.
The files have no graphics in them.
they are about 64K in length, pretty modest really. I'm just trying to save
them in a version before 97 so that I can deliver them to my customer. I've
run out of ideas.
I do not have Versions turned on.
I had a look at the crashed RTF output, and there is a very large graphic
in there. I haven't a clue what it is as it is not in the document.
I have had replies sent to my mailbox as a result of my original posting,
confirming that other people have this problem.
I'm beginning to suspect that the other bugs I've come across are related.
I'll do some experimenting. Please let me know if you'd like a bug report
and I'll send it direct, together with the files.
davidgl
Yes, please do send in the bug reports with as much info about the setup
and crash as you can.
The part about a graphic in the RTF without a graphic being present in the
file is very strange. Do you have graphics in the file with the preview
turned off? What about watermarks that may not show up? Anyway, please send
the RTF if you can, maybe zip it up?
Thanks for your help on this,
--
David Glenn -- Office Product Planner
Microsoft Corporation
Andrew Clarke <and...@MML.Co.UK> wrote in article
<01bc3624$f6d97420$e3a0...@Debugger2.channel11.co.uk>...
Bruce Feuchuk
With Deft Fingers, "Andrew Clarke" <and...@MML.Co.UK> wrote:
>they are about 64K in length, pretty modest really. I'm just trying to save
>them in a version before 97 so that I can deliver them to my customer. I've
>run out of ideas.
>
>I do not have Versions turned on.
>
>I had a look at the crashed RTF output, and there is a very large graphic
>in there. I haven't a clue what it is as it is not in the document.
When you try to save a '97 version as a '95 version (which I 'think' is what
you are trying to do... sorry but I missed your original posting)... have you
tried to Save it AS a "WORD6/95" type?
Regards,
Bruce
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