An error occurred while setting scanner properties in Document ima

[Dima]

Hello!
"Scanning
An error occurred while setting scanner properties. If another program is
scanning, please wait for it to complete and try again." appear after
clicking 'Preview' or 'Scan' or 'Adjust the quality of the scanned picture'
after clicking 'Next page' in MS Office 2007 document imaging in Windows 7
x64. The first page is scanned without errors.
Regards

[Dima]

Hello!
Why does not anybody reply?
How to prevent this error?
Regards,
Dima

[Milly Staples [MVP - Outlook]]

Because everyone here is a volunteer and may not have the answer or is busy
with their own lives to post.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375

After furious head scratching, Dima asked:

[orlare...@gmail.com]

You may have to set the scanner that it uses.
I had a similar problem in photoshop.
To scan, you go to file>import>WIA support
Then a 'wizard' pops up and asks to set your file location where the scan is to be saved.
You click start and it asks which device do you want to use.
In my case, it is the Samsung Universal Scan driver.
However, I was just clicking OK and I was getting your same error:

"An error occurred while setting scanner properties. If another program is
scanning, please wait for it to complete and try again."

What I needed to do was press the 'properties' button, select the 'scanner' tab and then choose my printer.

Now it works