Word Won't Open
Mike Weitzel
My word program has decided not to open. When I try an
open a word document or the Word program, it starts to
load, then frezes up the computer. I have uninstalled all
versions of word and the enite Microsoft Office program
and re installed three times now, but still can not get it
to open. When I tried to run a virus scan on word, I get
an error message saying that they can't location
winword.exe.
How do I get into office and get Word winword.exe path to
work.
Thanks
Beth Melton
If WinWord.exe is missing then you may have been infected with Klez. This
article from the Symantec site contains a removal tool and provides
information on how to determine if you are infected since it disables your
virus scanner:
http://securityresponse.symantec.com/avcenter/venc/data/w32.k...@mm.html
If that checks out then there are several reasons for receiving errors
starting Word. This article contains the common troubleshooting steps:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~
Beth Melton
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Mike Weitzel" <gree...@aol.com> wrote in message
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