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Microsoft Office Communicator wont launch

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leeroy23

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Jan 10, 2011, 10:36:08 AM1/10/11
to
Hi

I have installed Office Communicator 2007 R2 on Windows XP with SP2.
The installation goes smoothly and completes.

However, when I attempt to start the hourglass appears for a few
seconds and
nothing happens. I looked at the processes in task manager and
"communicator.exe32* starts for a few seconds then goes away. The
messages logged in the Event Viewer are as follows:


The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 800706F7 from line 62 of d:\nt\com\complus\src
\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product
Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


It appears others have had similar issues, however the posts lead to a
dead
end.

I found one solution on 'Experts Exchange', but I do not want to
subscribe
to this service.

To note I am working on a 64-bit machine.

Is there someone who knows the solution to this problem?

Thanks.
Lee

iann

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Jan 10, 2011, 1:09:30 PM1/10/11
to
On Jan 10, 10:36 am, leeroy23 <lkmaso...@gmail.com> wrote:
> Hi
>
> I have installed Office Communicator 2007 R2 on Windows XP with SP2.
> The installation goes smoothly and completes.
>
> However, when I attempt to start the hourglass appears for a few
> seconds and
> nothing happens. I looked at the processes in task manager and
> "communicator.exe32* starts for a few seconds then goes away. The
> messages logged in the Event Viewer are as follows:
>
> The COM+ Event System detected a bad return code during its internal
> processing.  HRESULT was 800706F7 from line 62 of d:\nt\com\complus\src
> \events\tier1\eventsystemobj.cpp.  Please contact Microsoft Product
> Support Services to report this error.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.

>
> It appears others have had similar issues, however the posts lead to a
> dead
> end.
>
> I found one solution on 'Experts Exchange', but I do not want to
> subscribe
> to this service.
>
> To note I am working on a 64-bit machine.
>
> Is there someone who knows the solution to this problem?
>
> Thanks.
> Lee

Try this.

To resolve this problem, register the Es.dll file. To do this, follow
these steps:
1.Click Start, click Run, type regsvr32 Es.dll, and then click OK two
times.
2.Restart the computer.

http://social.msdn.microsoft.com/Forums/en/communicatorsdk/thread/a5e306e6-e09c-4947-a324-5b61f1228355

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