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jonsilveus

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Feb 22, 2003, 10:59:30 PM2/22/03
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I'm using Windows XP (Pro), so I can't just uninstall the
darn program and reinstall it...OR can I???

Jonathan Kay [MVP]

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Feb 22, 2003, 11:12:38 PM2/22/03
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Greetings Jon,

Actually you can -- but this won't help your problem. Click the Start Button, then click the
Control Panel. Then, click User Accounts in the Control Panel. Select your account name, and
then on the left side of the screen, under Related Tasks, click 'Manage my Network
Passwords'. In the window that opens, remove all the Passport accounts [denoted by
(Passport)], and then click the 'Remove' button to each one (also be sure to remove the
Passport.Net\* (Passport) entry).

After this, restart Messenger, and you should be able to sign in using your lowercase
account.

If you really want to reinstall Messenger (which won't solve your problem, as the Passport
information is stored in XP, not Messenger, but I'm listing this here for reference) -- close
down Messenger (right click the messenger icon in the
notification area/system tray and click close). Then click the start button, then click Run
and type in (copy-paste if you like):
RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove
Then click OK.
Messenger will then be uninstalled. For more detailed instructions and
screenshots, go to,
http://messenger.jonathankay.com/problem.aspx?ID=7

Then reinstall from http://messenger.msn.com/download/download.asp?client=0
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"jonsilveus" <jonsi...@hotmail.com> wrote in message
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Jon Silveus

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Feb 25, 2003, 10:53:53 PM2/25/03
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Mucho Gracias Senor!

>.
>

Jonathan Kay [MVP]

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Feb 26, 2003, 11:09:03 AM2/26/03
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Hi Jon,

You're welcome =).


____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jon Silveus" <jonsi...@hotmail.com> wrote in message
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