Re: OE6 Stopped Working With Hotmail Plus
PA Bear
audience.
Despite what you were told, the error points to problems/changes on
MSN/Hotmail's end, not yours or OE.
Did you tell the MSN/Hotmail tech that you're a Hotmail Plus subscriber?
That being said, see this recent entry in the Windows Live Hotmail blog
about accessing Hotmail Plus accounts via POP3:
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!44348.entry
You'll need to create a new Account for this POP3 access:
1. OE Tools > Accounts > Mail > Click on NEW.
2. Populate the Servers tab per the instructions at the end of the above
blog entry:
<QP>
Our POP service requires that you use Secure Sockets Layer (SSL) with the
POP and SMTP connection and use SMTP authentication. This is to ensure that
your email address and password are not subject to tampering. The settings
are the following:
POP: pop3.live.com (port 995)
SMTP: smtp.live.com (port 25)
Note: make sure you check the box that indicates that your outgoing server
requires authentication (in most mail clients this is not checked by
default).
Username: your full email address
Password: your Windows Live ID password
</QP>
On the Advanced tab, change the Incoming (POP) port from 110 to 995.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
Chris wrote:
> Last week OE6 suddenly stopped working with my hotmail plus account. In
> the
> past this would happen occasionally and the problem would clear up on its
> own the next day. However this time it has been over a week. I am
> convinced
> there is a problem with the hotmail servrer but Hotmail tech suport deny
> this and directed me to OE6 support. OE6 works fine with another e mail
> account and also with other newsgroups. It just refuses to work with
> hotmail any more. Your suggestions would be appreciated. Kind Regards
> Chris
>
> I got the error message:
>
> Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
> Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error:
> 12029, Error Number: 0x800CCC0E
...winston
Note:
You may have to use a temporary bogus address to create the account(e.g
your...@myisp.com) to avoid OE/OL etc choosing an http server instead
of the live.com(pop3/smtp server) even when choosing pop3 as the type of
account. Once the account is created, edit the account properties with
the correct address and ensure the live.com servers, port numbers, SSL
encryption and authentication are set properly.
--
...winston
MS-MVP Windows Live Mail
"PA Bear" <PABe...@gmail.com> wrote in message
news:ePiNLBu$HHA....@TK2MSFTNGP02.phx.gbl...
---
* Synchronet * The Whitehouse BBS --- whitehouse.hulds.com --- check it out free usenet!
--- Synchronet 3.15a-Win32 NewsLink 1.92
Time Warp of the Future BBS - telnet://time.synchro.net:24
Chris
Still no joy I'm afraid. I tried deleting the hotmail http account and
starting a new pop3 account.
I set incoming mail: pop3.live.com
I set outgoing mail: smtp.live.com
Set account name and password - check remember password
Log on using SPA not selected
Server requires authentication checked
Outgoing smtp port 25
Incoming pop port 995
Now I get the error message:
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'pop3.live.com', Server: 'pop3.live.com',
Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F
Outlook express continues to work fine with another non hotmail account
and Corel newsgroups. Just Hotmail has the problem. When I reported to
the hotmail technician I mentioned that I am a hotmail plus subscriber.
He said my hotmail account was working properly.
Any other suggestions would be welcome.
Kind Regards
Chris
...winston
Account name of the form x...@hotmail.com or x...@msn.com
Is SSL enabled in the Advanced setting of the account for both
servers(incoming and outgoing)
"This server requires a secure connection (SSL)"
--
...winston
MS-MVP Windows Live Mail
"Chris" <Ch...@discussions.microsoft.com> wrote in message
news:7B368591-0AA2-4BB0...@microsoft.com...
Chris
I appreciate all the help from everyone. Winston, as you suggested, I ticked
SSL for incoming and outgoing mail in the advanced section of the POP3 set up
in OE6 and now the POP3 account seems to work with the same e mail address
and all the items in my inbox were downloaded to OE6. This helps and will
give me some breathing space until I can get the http hotmail to work.
Unfortunately, the items in Sent items on the hotmail server were not
downloaded to OE6. However there are still two issues:
1- Is there any way of adjusting the POP3 settings so the sent items folder
on my hotmail account will be downloaded to OE6? All new items sent by IE6
will show up in IE6 but there were many messages I sent from the hotmail
website while I was experiencing the problem and these messages are still on
the hotmail server and I wish to get them into IE6 without having to forward
them to my inbox.
2- I wonder if the http mail account problem in OE6 will cure itself or
whether I can adjust the http account settings to see if there is a work
around?
Earle Horton
SSL enabled for both Outgoing and Incoming, that is correct.
Cheers,
Earle
"...winston" <winst...@gmail.com> wrote in message
news:uqIueV0$HHA....@TK2MSFTNGP02.phx.gbl...
PA Bear
A2. Wait and see.
--
~PA Bear
...winston
Glad to hear the ssl setting made it functional.
1. A pop3 account's Sent folder in OE only stores mail sent from the
account created in OE and only from the time that account was created in
OE provided OE/Tools/Options/Send/Save sent items is enabled.
Workaround for the online sent items is to use the inbox on both
accounts..which you desire to avoid. If you change your mind here's a
few choices.
If you have only one email account setup in OE is
- open OE and create a user created folder e.g. SentOld
- close OE
- logon to your account via the hotmail web site
- ensure your account is converted to a Live Hotmail account using
the full version interface
- open the Sent Items folder and change the status of all messages
to 'Unread', they should change to boldface type.
- Move all messages to the Inbox, then log off
- open OE and downlaod the messages, once retreived move them from
the Inbox to the Sent Old folder
If you have a different email account in OE exclusive of your pop/http
created accounts, then they can be forwarded to that account and dragged
to any user created folder.
If you use the web site you'll have to do this each time new sent
messages are generated with the use of the web site.
If your http account starts working in OE and you wish to keep the
messages locally in the OE default Sent Items folder, you'll have to
drag them to that location.
Additionally
- note that using the pop3 settings also does not download the Junk
Mail folders contents, thus a visit to the web site is required to
filter anything that should not be junk.
- any existing Junk Mail filter setttings via the Options/Junk Mail on
the web site will continue to function(e.g. if you have exclusive enable
then only mail to your online Contacts will be delivered to the online
or the pop3 inbox)
Finally,
Caution-OE is temperamental about the size of the message stores..it is
recommended to store messages in user created folders instead of OE
default folders and even better to store what you deem as important
content outside of OE in a folder created via Windows Explorer(drag an
drop). As insurance, compact OE regularly and preferably after toggling
the Work Offline option.
2. There is really nothing to adjust, beyond removal of the account and
recreation, if the hotmail accounts settings are correct.
...winston
MS-MVP Windows Live Mail
"Chris" <Ch...@discussions.microsoft.com> wrote in message
news:636B424A-FDA5-42E2...@microsoft.com...
---
Chris
I received a another reply from hotmail support and they said that my hotmail
account should be able to work with OE6 without any problems. As it stands It
works with another e mail account and now thanks to help from this newsgroup
also with the hotmail POP3 server but still not with the Hotmail http server.
I wonder if there is any way I can prove the hotmail htttp server is at
fault? Same error with hotmail http.
Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12029,
Error Number: 0x800CCC0E
PA Bear
doesn't, the problem's still on MSN/Hotmail's end, despite what Hotmail
Support tells you.
--
~PA Bear
...winston
Chris,
If you would kindly try, if not already done..
Close OE
Delete the msn.com, hotmail.com, live.com cookies on your machine in
your windows user profile.
Add msn.com, hotmail.com, live.com to your trusted sites and on the IE's
options Privacy tab add the same sites and ensure each one is set to
'Allow'
Open OE
Remove the http Hotmail account, then recreate in the same or a
different OE identity.
Try both of these servers.
Hotmail
http://services.msn.com/svcs/hotmail/httpmail.asp
or
http://oe.hotmail.com/secure/hmdata
...winston
MS-MVP Windows Live Mail
"Chris" <Ch...@discussions.microsoft.com> wrote in message
news:4CE97EC3-C089-4A35...@microsoft.com...
Robert Aldwinckle
>I received a another reply from hotmail support and they said that my hotmail
> account should be able to work with OE6 without any problems. As it stands It
> works with another e mail account and now thanks to help from this newsgroup
> also with the hotmail POP3 server but still not with the Hotmail http server.
> I wonder if there is any way I can prove the hotmail htttp server is at
> fault? Same error with hotmail http.
Use the OE troubleshooting log for HTTP (in Options, Maintenance tab)
or (better) trace the HTTP connection. E.g. if you can make OE connect
to the Hotmail server through Fiddler you could use that. Otherwise you
could capture all packets using netcap and filter out just the HTTP message
flow using Ethereal (WireShark).
BTW I just noticed that you haven't yet given any indication of what the path
to hotmail looks like, e.g. firewall? proxy? but that could definitely affect the
symptoms you get when trying to connect. In addition such facilities might
have their own built-in diagnostics which would give you more clues about
your symptom from their perspective (between the client and the server.)
Good luck
Robert Aldwinckle
---
>
> Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
> Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12029,
> Error Number: 0x800CCC0E
...
Chris
Winston, I have tried the following:
Deleted all cookies on IE7
Deleted Hotmail account
Disabled POP3 hotmail account(select do not send and receive)
Recreated hotmail account with same identity
Using http://services.msn.com/svcs/hotmail/httpmail.asp same error message
Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket Error: 12029,
Using http://oe.hotmail.com/secure/hmdata error message is:
Unable to poll for new messages on your HTTP server. Account: 'Hotmail',
Server: 'http://oe.hotmail.com/secure/hmdata', Protocol: HTTPMail, Server
Response: 'Not Implemented', Port: 0, Secure(SSL): No, Error Number:
0x800CCC3E
I dont know if this will convince the hotmail team that the problem is with
their server? They havent believed me before.
Chris
express to store troubleshooting logs for mail servers. However I dont know
what to do after that. Also how can I tell if the path to hotmail is firewall
or proxy? Also I have no idea how to trace the HTTP connection or use fiddler
or netcap. Is there a tutorial somewhere?
Kind Regards
Chris
"Robert Aldwinckle" wrote:
> ....
>
>
>
...winston
Have you tried creating and using the account in a new identity ?
Have you updated the Trusted sites and Privacy tabs ?
...winston
MS-MVP Windows Live Mail
"Chris" <Ch...@discussions.microsoft.com> wrote in message
news:D9EF5101-6D6A-470F...@microsoft.com...
Chris
the same error message. I also allowed cookies on the trusted sites suggested
-hotmail.com, live.com, msn.com . Set to automatic cookie handling. Still
same error.
Kind Regards Chris
...winston
Running out of ideas.. :(
...winston
MS-MVP Windows Live Mail
"Chris" <Ch...@discussions.microsoft.com> wrote in message
news:F7ECD0CE-8E34-4E1D...@microsoft.com...
John
now just keeps asking for my password. I had Hotmail Plus and it worked for
a few months, but suddenly stopped some months ago.
I use webmail and haven't had time to deal with it, but as I use Outlook
extensively for work would appreciate the ability to use it as this is why I
paid in the first place! I have looked it up on the web on various occasions
but haven't come across any attept at a solution to the problem till now.
There are also warnings on the web that it is extremely difficult to contact
Microsoft re any Hotmail Plus issues..
They sent me an email to which I couldn't reply 2 days ago saying I was to
be rebilled for this year. I've tried everything on this very helpful page.
Any more suggestions?
John
PA Bear
Express) about /your/ problem, please, John.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
daisy vasquez duran
"Chris" <Ch...@discussions.microsoft.com> escribi< en el mensaje
news:D9EF5101-6D6A-470F...@microsoft.com...
Chris
finally been solved. My system was infected with Malware/spyware and hotmail
returned to normal after the malware was removed. I also had a problem with
IE7 and the Microsoft IE Forum directed me to an anti spyware forum where I
posted a Hijack This log. An expert advised me to use a programme SDFix and
other programmes and follow some other clean up procedures. Once my system
was clean Hotmail and IE7 returned to normal.
The whole story can be found here:
http://forums.spybot.info/showthread.php?t=22018&goto=newpost
Kind Regards
Chris
PA Bear [MS MVP]
thread in the IE newsgroup. Thank you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
PA Bear [MS MVP]
PA Bear [MS MVP] wrote:
> Chris, please make sure you follow-up and post this information in your
> thread in the IE newsgroup. Thank you.
>
Gabs
I have the same problem with OE. I already produced a log with HJT. Wonder
if you can give some guidance on what to delete so my Hotmail can work again
with my OE.
Many thanks,
Gabriel
"PA Bear [MS MVP]" wrote:
PA Bear [MS MVP]
http://support.microsoft.com/kb/827315
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware
When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~PA Bear
silja
teree silja
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:OLKBtEZV...@TK2MSFTNGP06.phx.gbl...
---