Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Why you should think hard before "upgrading" to MSN Explorer 6.1

0 views
Skip to first unread message

mheikka

unread,
May 22, 2001, 6:25:00 PM5/22/01
to
If you have an existing MSNIA Pop account, there is a chance that the
"upgrade" to MSNIA 6.1 and webmail will result in the loss of some or all of
your incoming email addressed to your POP account.

Given my experiences with the webmail "upgrade", I'd advise against it,
unless you want to abandon your POP email address and start anew with a
Hotmail address.

I upgraded from POP to 6.1 (webmail), only to discover that some email sent
to my old POP address wasn't arriving at my MSN 6.1/Hotmail account. That
mail was lost. Lost email is a serious problem if you use your MSNIA account
for business or correspondence use. In my experience, about 1/2 of my
incoming email addressed to the POP address was lost, even though MSN
support assured me that the upgrade would not resule in the loss of mail.

In other cases, email sent to my "old" POP address did forward to my web
mail box, but was delayed as much as 14 hours.

Using Outlook Express to access email didn't change things - mail was either
lost or delayed.

It took about four calls to get the rollback done. Several of the tech
support people I spoke with didn't know about the POP rollback tool, or had
problems using it, and gave on up doing the rollback. They said rollback
couldn't be done because my name was spelled wrong, or I had a "child"
account, or other excuses.

I finally reached someone who did the rollback, and my email account is
functioning normally.

The other reason to resist webmail is there is no antivirus support for
webmail. If the message has embedded viruses, you're stuck with browser
security only.

Perhaps .NET will address these issues.

--
====================
mheikka


winston

unread,
May 22, 2001, 7:25:33 PM5/22/01
to
The 'chance' that the pop3 will be in no uncertain terms converted to web based on a 6.1 install when upgrading to MSn Explorer is a given. MSn has made this public ever since version 6.0 final release(though the notice was a late)....it did not necessarily inform of same when 6.0 was in beta..
..winston

"mheikka" <no...@hotmail.com> wrote in message news:OQk#$4w4AHA.1992@tkmsftngp05...

mheikka

unread,
May 22, 2001, 7:35:16 PM5/22/01
to
Winston: You misunderstand the post.

MSN 6.1 Explorer clearly explains that POP mail will be converted to
webmail. That isn't the issue.

The issue I point out is the conversion to webmail results in the loss of
incoming email, even if correctly addressed.

Example:

Before the 6.1 upgrade, I received mail at my addresses at MSN as follows:

na...@msn.com or na...@email.msn.com

After the "upgrade" to MSN 6.1 webmail, less than 1/2 of the mail addressed
to na...@email.msn.com was correctly delivered anywhere.

The conversion process states that no mail will be lost, and all mail sent
to POP addresses will be forwarded. That didn't happen for me, which is why
I rolled back.

Now I am receiving (via POP) all mail sent to either

na...@msn.com or ma...@email.msn.com

The potential for a loss of incoming mail was NEVER explained or belatedly
documented anywhere; to the contrary, all mail was supposed to be seamlessly
forwarded.


"winston" <merlin@druid9#.com> wrote in message
news:eoJtCcx4AHA.1404@tkmsftngp04...

val

unread,
May 22, 2001, 7:50:02 PM5/22/01
to
mheikka,
While the info you provide is not new news (this fiasco has been going on
for quite some time) it is valuable to others who may be considering the
"upgrade" and is certainly apros pos for a NG entitled "msn.discussion".

Your experiences are exactly the same as many others with the possible
exception that many others went months waiting for the "rollback tool" to be
implemented. You, apparently, were lucky in that the "upgrade" and the
"rollback" occurred within days. For others it took months.

That's all water under the bridge at this point but it is important that
"folx" not forget the history.

The one point in your post I will take exception to though is "Perhaps .NET
will address these issues"

dotNET will (IMO) not only not address these issues - it is the CAUSE of
these issues.
The dotnet thinking is what instigated conversion of msn mail from pop3 to
notmail.
Sadly, as is evidenced here by the oft repeated appearances of the shills
(and by the highly predicable appearance of the "me too.., thanks for....,
attaboys, - squad) msft/msn has the marketing team engaged in high gear.
Problem is, they've not a clue when it comes to what the end users want,
need, or are willing to pay for.
Stand by and witness the shills march out the "latest and greatest" msn
feats.
Watch too, as three days later they move on to the next "latest and
greatest" while those paraded mere days ago fall by the wayside.

"mheikka" <no...@hotmail.com> wrote in message
news:OQk#$4w4AHA.1992@tkmsftngp05...

Tom

unread,
May 22, 2001, 8:30:43 PM5/22/01
to
What's funny is, at times, email address to @msn.com and using POP3 is delayed like you experienced. Seems MSN has a problem relaying from these addresses to the appropriate accounts(POP3/Web), of course they caused all this when implementing @email.msn.com for the upgrade to *industry standard* email system 4 years ago.

Tom

"mheikka" <no...@hotmail.com> wrote in message news:O6ioUgx4AHA.1252@tkmsftngp07...

winston

unread,
May 23, 2001, 12:44:12 AM5/23/01
to
Yes..read it too fast..glad to hear your back on pop3..
..winston


0 new messages