Good lord, what the heck is wrong with Hotmail?

[piercefamilyonline]

I haven't been able to get email for *DAYS*. What's going on? Why is there
no notice about it?

[TommyMan]

Would like to know too. If this goes on another day, I will drop Hotmail
and go with another free web base e-mail service.

"piercefamilyonline" <piercefam...@email.msn.com> wrote in message
news:uIQNmhKZAHA.1380@tkmsftngp04...

[Jim F]

You guys must be new to MSN. Email outages, whether it be pop3 and/or
Hotmail, are a regular [often many times a week] occurrence. I've been a
member for 6 years and it's gotten worse as time goes on.

TommyMan <TOMMY...@msn.com> wrote in message
news:OzczysKZAHA.712@tkmsftngp04...

[Brian Kvalheim [MS-MVP]]

3 years of good service here. I started 3 years ago.

--
--
Brian Kvalheim
Microsoft MVP
Microsoft Publisher
Publisher eSurvival (FAQ and More!): http://kvalcom.jvlnet.com
----------------------------------------------------------------------------
------------------------
The opinions expressed in this message are my own personal views and do not
reflect the official views of the Microsoft Corporation

"Jim F" <jfor...@msn.com> wrote in message
news:e0Z0y3KZAHA.1680@tkmsftngp04...

[Jerry]

YEAH, right.

"Brian Kvalheim [MS-MVP]" <noon...@thisaddress.com> wrote in message
news:e$sYY8KZAHA.1652@tkmsftngp05...

[Jerry]

You beat me to it, Jim. LOL

"Jim F" <jfor...@msn.com> wrote in message
news:e0Z0y3KZAHA.1680@tkmsftngp04...

[Brian Kvalheim [MS-MVP]]

A.Melon,

Not all users experience poor MSN service. New users sign up, and of course,
enjoy the service. Some users hate the service, and quit. Kinda like the
local Tumbleweed Bar and Grill in our town. I have given that restaurant 4
TRIES! and had the worst service of my life! I will no longer go there.
However I have a friend who goes there all the time, and he has always had
good service. Each experience will differ.

--
--
Brian Kvalheim
Microsoft MVP
Microsoft Publisher
Publisher eSurvival (FAQ and More!): http://kvalcom.jvlnet.com
----------------------------------------------------------------------------
------------------------
The opinions expressed in this message are my own personal views and do not
reflect the official views of the Microsoft Corporation

"A. Melon" <ju...@melontraffickers.com> wrote in message
news:93dce45650e65f9d...@melontraffickers.com...
> In article <uIQNmhKZAHA.1380@tkmsftngp04>

> Same here. Thank goodness I only use Hotmail for testing purposes,
> otherwise I'd be a little steamed.
>
> What I don't understand is how the number of users can continue to
> increase. Here is a spam-plagued, hopelessly unreliable, security
> nightmare of a "service," yet we're told there are zillions of new users
> signing up every month.
>
> Here's my idea of a good web-based emailer: http://www.020.co.uk
> Simple, straightforward, reliable, no tag lines. You can have a
> user...@020.co.uk address AND you can use a selectable outgoing email
> address. The latter is very handy, because replies will then go to that
> address rather than 020.
>

[priell3]

For 4 years MSN has been very good to me, I have no complaints. Hotmail has
been reliable up until the last few days.

[Lee]

"Brian Kvalheim [MS-MVP]" <noon...@thisaddress.com> wrote in message
news:e$sYY8KZAHA.1652@tkmsftngp05...

> 3 years of good service here. I started 3 years ago.

Well, tell us what's going on with Hotmail since many of us can't
access our email.

Try to be more than a cheerleader... tell us what's going on, why, and
when it might be fixed.

[Brian Kvalheim [MS-MVP]]

Lee,

I do not work for Microsoft, nor do I know techsupport answers for MSN. I
was responding to a "generalized post" from someone who mentioned that
Hotmail and MSN in general offers poor service. I was just debunking this
self created myth. The person was stating that this is a regular
occurrence...but it's not for everyone.

Responded to this post:

"You guys must be new to MSN. Email outages, whether it be pop3 and/or
Hotmail, are a regular [often many times a week] occurrence. I've been a
member for 6 years and it's gotten worse as time goes on."

--
--
Brian Kvalheim
Microsoft MVP
Microsoft Publisher
Publisher eSurvival (FAQ and More!): http://kvalcom.jvlnet.com
----------------------------------------------------------------------------
------------------------
The opinions expressed in this message are my own personal views and do not
reflect the official views of the Microsoft Corporation

"Lee" <friar...@hotmail.com> wrote in message
news:916q7...@enews3.newsguy.com...

[Jim F]

Cop out!

Brian Kvalheim [MS-MVP] <noon...@thisaddress.com> wrote in message

news:#sxOY0LZAHA.1844@tkmsftngp04...

[Brian Kvalheim [MS-MVP]]

huh? Cop out is the best you got?

--
--
Brian Kvalheim
Microsoft MVP
Microsoft Publisher
Publisher eSurvival (FAQ and More!): http://kvalcom.jvlnet.com
----------------------------------------------------------------------------
------------------------
The opinions expressed in this message are my own personal views and do not
reflect the official views of the Microsoft Corporation

"Jim F" <jfor...@msn.com> wrote in message

news:#EjgC$LZAHA.712@tkmsftngp04...

[Jerry]

And your generalized opinions MUST carry more weight than anyone else
generalized opinions. NOT!

Brian Kvalheim [MS-MVP] wrote in message <#sxOY0LZAHA.1844@tkmsftngp04>...

[Jim F]

Once again -  I post here using my words.  I choose them as I intend and they're not subject to anything but your opinion.

 

 

 

Brian Kvalheim [MS-MVP] <noon...@thisaddress.com> wrote in message news:#eLAmCMZAHA.1836@tkmsftngp04...

[Paul B]

Hello Pierce,
A certain percentage (probably less than a tenth of one percent (sound
Familiar? lol) of the total MSN Hotmail user base is affected by this issue,
but when you run the single largest internet service in the world, even the
smallest of outages get noticed. (like the Yahoo! outage a couple weeks
back) You shouldn't loose any of your settings (they do routine backups),
and hopefully your particular server will be back online shortly.

I agree, they need to put a Service Notice page up that is updated
frequently with outage information. Information gives the user the power to
know that their issue is known, and is being worked on. Unfortunately, MSN
Hotmail doesn't officially recognize any outages until the media picks up on
it. I'd encourage you, like I have, to write MSN Hotmail specifically to
this issue.

Paul

"piercefamilyonline" <piercefam...@email.msn.com> wrote in message
news:uIQNmhKZAHA.1380@tkmsftngp04...

[Jerry]

I think you missed the whole point of Brian's purpose coming to this group.
It is solely to SPAM it.

"Lee" <friar...@hotmail.com> wrote in message
news:916q7...@enews3.newsguy.com...
>

[Jim F]

Do you have your figures wrong? I bet you do!

26,000,000,+ for AOL

Paul B <> wrote in message
| Hello Pierce,

[piercefamilyonline]

Thanks Paul. I just want them to get it fixed. There is no shame in being
down, but there is definitely shame in covering ones eyes and pretending
that the problem doesn't exist. I generally have excellent dialup service
from them (only a brief 2 hour period where there was an issue), but the
email service has always been spotty at best. Honestly though, it was much
better when it was POP based.

"Paul B" <Pacific...@msn.com> wrote in message
news:OygT1aMZAHA.1932@tkmsftngp02...

[Brian Kvalheim [MS-MVP]]

"Jim F" <jfor...@msn.com> wrote in <OPUV7wRZAHA.1600@tkmsftngp02>:

Internet Service Jim, not Internet Service provider. MSN is the largest
internet service in the world. AOL is the largest Internet Service Provider
in the world.
--
Brian Kvalheim
Microsoft Publisher MVP

[Jim F]

I'll not engage in parsing words with you. For anyone to state that MSN is
larger then AOL they would have to specify narrow aspects of the total
internet experience.

I'll give you a couple -
MSN is the world leader in SPA problems.
MSN has the world's largest number of members with @msn in their email
address.

Brian Kvalheim [MS-MVP] <noon...@thisaddress.com> wrote in message

news:##G85QTZAHA.1940@tkmsftngp05...

[Brian Kvalheim [MS-MVP]]

"Jim F" <jfor...@msn.com> wrote in <eMvM7oTZAHA.404@tkmsftngp05>:

You don't make a valid point. You did not understand the comment that was
made by Paul, and assumed he meant ISP. However, that is not the point he
was making. I was clarifing.

[Paul B]

There he goes again....transfixing his problems onto everyone else. I
thought you got it through to him Brian that not everyone has a bad
experience with MSN.

ps- MSN does not have the world's largest number of members with their own
MSN brand in their addy. I would suspect that goes to Hotmail, not MSN. In
time @msn.com will catch up.

MSN has more users worldwide, than any other internet service, bar none.
ISP, USP, ASP, or whatever. Hands Down.

Paul

"Jim F" <jfor...@msn.com> wrote in message
news:eMvM7oTZAHA.404@tkmsftngp05...

[Paul B]

Good Morning Pierce,
While I don't know this with any reasonable certainty...I feel sure that
MSN Hotmail knows of this issue, and is working on it. Anytime a server
goes down, they know about it. Sometimes, these things take time. Say a
server crashed, just one server...it's hard drive failed. That's a few
thousand accounts? Maybe upwards of 10k+? I haven't seen too many people
complaining about this latest outage...but it has made it onto ZDNET. This
alone suggests that MSN Hotmail is aware of it. Even if they had no
internal notification of a server crashing, (which I doubt) you'd think that
someone would see the article hit ZDNET.

For major problems, like a hard drive failure, it takes some time to
correct. They gotta make sure (otherwise ZDNET will really be all over
it...MSN Hotmail is the free email service everyone loves to hate) to
somehow revive the failed hard drive, or use a backup of your account and
set it up on the replacement hard drive. That is just one possible problem,
and I do not know how long that would take.

Have you written MSN Hotmail on this issue? I had one outage about two
years ago that lasted 4 days, I called their direct number in San
Jose...long distance call, but what the hay. :) I got a lot more help via
5minutes on the phone than I would have gotten via 5emails back and forth
with support!

Paul

"piercefamilyonline" <piercefam...@email.msn.com> wrote in message

news:u3V39LTZAHA.408@tkmsftngp04...

[...winston]

Not to touch off a statistical frenzy..
All are valid statements.
0. Hotmail has the world's largest number of users with @Hotmail address
1. MSn has the world's largest number of users with @Msn address
2. Earthlink has the world's largest number of users with @Earthlink address
3. AOL has the world's largest number of users with @AOL address
4. JoeDonLooney ISP has the the world's largest number of users with @JoeDonLooney address

Why..because in the context of each domain..only those people using the domain are counted..it is not comparing domain to domain, only a single domain..

"Paul B" <Pacific...@msn.com> wrote in message news:uzp6xBUZAHA.1332@tkmsftngp05...

[Jim F]

I don't buy the premise that they are MY problems. I have no quarter in
their existence. They're MSN's problems. They're no problem to me 'cause I
don't use them anymore then for testing. I just post the results.

Paul B <Pacific...@msn.com> wrote in message
news:uzp6xBUZAHA.1332@tkmsftngp05...

[Dr. Remulak]

My understanding is that the problems we Hotmail users have experienced
can be traced to an embarassing revelation a few months ago that
Hotmail (which as we all know was purchased a couple years ago by
Microsoft) was using FreeBSD with Apache on thier servers, instead of
Microsoft products.

The result of course is that they either already have or are in the
process of changing over to Microsoft-based servers (They have a LOT of
servers, I colocate with one of the providers they do), and that the
outages are either due to the transfer or to the use of less reliable
Microsoft products in order to wave the company flag.

--
Dr. Ivan Remulak

***Replies to newsgroup only***
***Email Address is a throwaway that is never checked***

Sent via Deja.com
http://www.deja.com/

[Brian Kvalheim [MS-MVP]]

The transfer to new servers has been an issue throughout the process, but
the Windows 2000 servers are much better than what they were running with
before.

--
--
Brian Kvalheim
Microsoft MVP
Microsoft Publisher

Publisher eSurvival (FAQ and More!): http://kvalcom.jvlnet.com

----------------------------------------------------------------------------
------------------------
The opinions expressed in this message are my own personal views and do not
reflect the official views of the Microsoft Corporation

"Dr. Remulak" <drre...@my-deja.com> wrote in message
news:9196mo$lp1$1...@nnrp1.deja.com...

[Jim F]

Wonder what the excuse will be next time the majority of 68 million users
can't access their mail?

Brian Kvalheim [MS-MVP] <noon...@thisaddress.com> wrote in message

news:Op5r2SXZAHA.1960@tkmsftngp05...

[...winston]

Weevils ?

"Jim F" <jfor...@msn.com> wrote in message news:#PfLZtYZAHA.1332@tkmsftngp05...

[Dr. Remulak]

Oh, please. I tried 2000 for a couple months and while it's better
than NT, I still had more downtime than in the years I have run Unix-
based Apache servers. There was a reason Hotmail was using them
originally, they are better. The only reason they had to switch was
because they are high profile and have to wave the company flag.

In article <Op5r2SXZAHA.1960@tkmsftngp05>,

[Jim F]

Amen that!

Dr. Remulak <drre...@my-deja.com> wrote in message

news:91b5ka$84p$1...@nnrp1.deja.com...

[piercefamilyonline]

Dude I would love to, but I can't send mail :)

"Paul B" <Pacific...@msn.com> wrote in message

news:O1cjWFUZAHA.2016@tkmsftngp04...

[piercefamilyonline]

Hi Brian,

I would personally find it hard to quantify that. A FreeBSD server serving
mail does near nothing for most of its life - it runs in a smaller footprint
that Windows 2000 and even if all things stability wise were the same you
would be able to cluster an obscene number of FreeBSD boxes much easier and
more reliably than Windows 2000 boxes. I love Windows 2000 ... on the
desktop, but it is hardly better than UNIX when it comes to being a reliable
server (at load). I have one main W2K Server and several other workgroup
servers, and while the workgroup servers are generally okay. The Main W2K
server is not what I would call a picture of stability.

"Brian Kvalheim [MS-MVP]" <noon...@thisaddress.com> wrote in message
news:Op5r2SXZAHA.1960@tkmsftngp05...

[Paul B]

I believe they are using the advanced datacenter product line, not the
standard run-of-the-mill Win2k Server.

Paul

"piercefamilyonline" <piercefam...@email.msn.com> wrote in message

news:#0ntQghZAHA.408@tkmsftngp04...

[piercefamilyonline]

Server, Advanced Server, and DataCenter still all share the Windows 2000
kernel which for all its features is just not as efficient as a FreeBSD box
serving mail. That's just "unpossible" :)

"Paul B" <Pacific...@msn.com> wrote in message

news:ureJvmhZAHA.236@tkmsftngp02...

[Brian Kvalheim [MS-MVP]]

Piercefamily,

Throughout this company I work for (Howard Johnson Corporate), we use
Windows 2000 Advanced servers (dumped UNIX), and our uptime has increase by
15% (lower that expected however due to the servicepack installs). Each
experience will differ.

--
Brian Kvalheim
Microsoft Publisher MVP

Publisher eSurvival (FAQ and More!): http://kvalcom.jvlnet.com
----------------------------------------------------------------------------
------------------------
The opinions expressed in this message are my own personal views and do not
reflect the official views of the Microsoft Corporation

"piercefamilyonline" <piercefam...@email.msn.com> wrote in message
news:Odg#IdlZAHA.1716@tkmsftngp03...

[f Roy Mickey]

> For 4 years MSN has been very good to me, I have no complaints. Hotmail has
> been reliable up until the last few days.

Yah. Server/s must be tweaked. Shit does happen.

Up to this point, the only issue I've had with Hotmail has been the spam
and I've seen them do something about it, so I'm inclined to cut them
sone slack.

[Kevin]

When, did they do something about SPAM. I average between 40 and 60 SPAM
messages a day on an account that is used for INBOUND email ONLY.
The SPAM started out at 5 or 6 a day and steadily increased to where it is
now. I have discontinued two previous Hotmail accounts that were being used
in the same manner, because the SPAM got so bad. This time, I think I'll
just let it go and see how bad it gets.

"f Roy Mickey" <mika...@hotmail.com> wrote in message
news:3AAC7EA5...@hotmail.com...

[f Roy Mickey]

Sorry to hear that. I surf with cookies, java, and javascript turned
off generally and I use the bulk mail filter. About five or six spam
messages make it to my inbox. That's enough to prune for me. Of course
if I experienced what you describe, I'd be annoyed too, and it may yet
happen.

[Robin Sheppard]

For what it's worth, I never had any problems with Hotmail until they
stopped using Apache as their web software and started using a
Microsoft product.

[Jim F]

        ; )

-Jim-

"Robin Sheppard" <robi...@earthlink.net> wrote in message news:3ab7d148....@news.cadence.com...

[Kevin]

If you want to see what is now wrong with Hotmail, all you have to do is
look at MSN email. LOL

"Robin Sheppard" <robi...@earthlink.net> wrote in message
news:3ab7d148....@news.cadence.com...