encarta.msn.com

[bagger]

sorry if i'm in the wrong group.

vista 32 bit, ie7, cable modem, router, pc

on encarta.msn.com/dictionary, when clicking on the pronuniciation icon,
there is no sound (audio)

[...winston]

encarta.msn.com/dictionary yields
"The MSN Encarta page you are trying to visit has been discontinued. If you are looking for dictionary content, please visit MSN
Encarta Dictionary in US English, World English, or French."

To access MSN Encarta Dictionary
http://encarta.msn.com/encnet/features/dictionary/dictionaryhome.aspx
Entering a word (e.g. Sound) and clicking on the resultant audio icon to pronounce the word does not work at this end either.

It is possible this is a temporary problem..

Optionally, you might try adjusting your sample rate for your sound card (e.g. change bit rate/Hz)

Other dictionaries appear to function...e.g Webster(below)...it will require one to install the Active X(if not already present)
for audio pronunciation.
http://www.merriam-webster.com/dictionary/sound

The correct newsgroup for encarta is microsoft.public.encarta(note: it is a very low volume newsgroup).
- If you have an MSN Premium subscription...your best bet might be to contact Msn support http://support.msn.com

--
...winston
ms-mvp mail

"bagger" <bag...@discussions.microsoft.com> wrote in message news:3A00994D-E19C-444E...@microsoft.com...

[bagger]

Thanks Steve, sorry about the url,
I assume that this is the same experience you have? Yes, exactly.

"StephenB" wrote:

> Not sure that there would be any other group to try.
> The actual address for the Encarta Dictionary is
> http://encarta.msn.com/encnet/features/dictionary/
> I just tried a word and it looks like it is thinking about playing the
> pronunciation, but it never plays. The Play icon > changes to a stop button, but
> nothing actually plays. I assume that this is the same experience you have?
> -steve

> --
> Stephen Boots
> Microsoft MVP - Windows Live
> sbo...@mvps.org
> .
>

[StephenB]

No problem on the URL, apparently I got it wrong, too. This morning, I checked
and posted from a Win7 machine and this evening I repeated the check on a Vista
machine and clicking the URL I posted returns a page not found.
http://encarta.msn.com/encnet/features/dictionary/dictionaryhome.aspx
Seems to work.
However, the issue you report is also present on this machine. Click the play
icon and nothing at all happens.
I don't know where to follow-up on this, but perhaps Berit from the MSN team may
stop by here soon and will see the posts and forward it to the appropriate
people.
-steve

bagger <bag...@discussions.microsoft.com> wrote:

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org

[bagger]

Thanks, Steve for the time & help on this issue, since i'm not a literate
expert, i've used this web page quite often in the past (win ME & IE6),
hoping the MSN team will stop by in the near future.

"StephenB" wrote:

> .
>

[...winston]

The link encarta.msn.com/dictionary

Yields -> "The MSN Encarta page you are trying to visit has been discontinued. If you are looking for dictionary content, please

visit MSN Encarta Dictionary in US English, World English, or French."

To access MSN Encarta Dictionary
http://encarta.msn.com/encnet/features/dictionary/dictionaryhome.aspx
Entering a word (e.g. Sound) and clicking on the resultant audio icon to pronounce the word does not work at this end either.

It is possible this is a temporary problem..

Optionally, you might try adjusting your sample rate for your sound card (e.g. change bit rate/Hz)

Other dictionaries appear to function...e.g Webster(below)...it will require one to install the Active X(if not already present)
for audio pronunciation.
http://www.merriam-webster.com/dictionary/sound

The correct newsgroup for encarta is microsoft.public.encarta(note: it is a very low volume newsgroup).
- If you have an MSN Premium subscription...your best bet might be to contact Msn support http://support.msn.com

--
...winston
ms-mvp mail

"bagger" <bag...@discussions.microsoft.com> wrote in message news:3A00994D-E19C-444E...@microsoft.com...

[...winston]

If they don't 'chime' in about the sound issue..contacting support.msn.com is another option.

--
...winston
ms-mvp mail

"bagger" <bag...@discussions.microsoft.com> wrote in message news:A0753EFD-6EF3-4F27...@microsoft.com...

[bagger]

tried it first, but couldn't find the Standard Services for encarta on the
web site. if i had a phone #, i would call them.

"...winston" wrote:

> .
>

[StephenB]

You can try the MSN.com Homepage selection.
I just tried the Help link from the Encarta Dictionary and it returned a
"403-not auth." error.
The feedback link works -
https://feedback.msn.com/default.aspx?productKey=encarta&locale=en-us&P1=http%3A//encarta.msn.com/encnet/features/dictionary/dictionaryhome.aspx&P2=Dictionary_-_MSN_Encarta&scrx=1
However, the support link throws you back to the list of MSN Standard services
with no Encarta Dictionary listed. Note that I'm signed in as a subscriber on
the support.msn.com page and it also doesn't show encarta in the subscriber
list.
Doesn't seem to bode well for any support at all for Encarta Dictionary, I'm
afraid.
-steve

[bagger]

thanks steve for the help, i replied to the feedback link, i don't expect an
answer, but tried anyway, maybe eventually it will get fixed. until then,
keep up the good work.

"StephenB" wrote:

> .
>

[nicolvict...@gmail.com]

me encanta