MSN email

[George Humphrey]

I can't access my MSN acct., it says incorrect password, i've been
using the password for years, I can't get it through Hotmail,
(incorrect password too many times), what to do??

[StephenB]

Sorry to read that you are having problems with your Hotmail account. It is
possible that someone attempted to access your account or that your account has
been compromised and now you need to recover it.
If you are a paid subscriber to MSN, you can contact support for assistance, but
the catch 22 is that you need to sign in at http://support.msn.com to see your
support options to get phone support.

If you cannot reset the password through the usual means, see this page for
information on how to get help with it:
https://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6
There is a form to use that Support will act on, but it can take more than a day
for them to deal with it. Be sure to enter both the account you cannot access
and another account where they can reach you. Once you regain access to the
account be sure to set an alternate email address and secret questions and
answers for account security at http://account.live.com
 
You may also want to review this post:
https://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41
 
And also this blog entry from the Windows Live team:
http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!42740.entry
 
 
Good luck,
-steve

George Humphrey <humphrey....@gmail.com> wrote:

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org

[yonge...@hotmail.com]

Well! I think it's true!

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