Intellimouse freeze problem
A TECHY@discussions.microsoft.com NOT A TECHY
Complete information for my home pc is below. I continue to have a problem
with my mouse freezing OR disappearing and having to reboot. Please help me.
I am not a techy and some advice on how to fix this problem. Thank you
Mouse is Intellimouse 1.3A PS/2 Compatible
Computer Profile Summary
Computer Name: (in MSHOME)
Profile Date: Friday, August 26, 2005 10:07:05 PM
Advisor Version: 6.1f
Windows Logon: Owner
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Operating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) Dell Computer
Corporation DIM4400
System Service Tag: (support for this PC)
Chassis Serial Number:
Processor a Main Circuit Board b
1.60 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845PT
AAA67834-304
Serial Number:
Bus Clock: 100 megahertz
BIOS: Intel Corp. A02 12/12/2001
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
112.37 Gigabytes Hard Drive Free Space
_NEC NR-7900A [CD-ROM drive]
3.5" format removeable media [Floppy drive]
WDC WD1200JB-00CRA1 [Hard drive] (120.03 GB) -- drive 0, s/n
WD-WMA8C4653596, rev 17.07W17, SMART Status: Healthy 640 Megabytes
Installed Memory
Slot 'J5G3' has 512 MB
Slot 'J5G1' has 128 MB
Local Drive Volumes
c: (on drive 0) 120.02 GB 112.37 GB free
Network Drives
None detected
Users Printers
local user accounts last logon
Owner 8/26/2005 10:04:15 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account FinePrint 5 on FPR5:
Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] 64MB NVIDIA GeForce2 MX with TV Out
[Display adapter]
Samsung 570V TFT [Monitor] (14.9"vis, s/n HCLR905128, September 2001)
Bus Adapters Multimedia
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 SoundMAX
Integrated Digital Audio
Communications Other Devices
Generic 56K HCF Data Fax Modem
Microsoft(R) PCI Adapter MN-130
Network Card MAC Address: 00:50:F2:74:39:72
Network IP Address: 192.168.1.96 / 24 HID-compliant device
HID-compliant device
USB Human Interface Device
USB Human Interface Device
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
USB Composite Device
USB Root Hub
USB Root Hub
Virus Protection
Norton AntiVirus Version 9.05
Virus Definitions Version 8/24/2005 Rev 8
Last Disk Scan on Monday, May 23, 2005 12:28:14 AM
Realtime File Scanning On
Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q823718 on 1/13/2004 (details...)
Q832483 on 1/15/2004 (details...)
KB870669 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 6/11/2004 (details...)
Internet Explorer 6
SP1
KB834707-IE6SP1-20040929.091901 on 10/16/2004 (details...)
KB867282-IE6SP1-20050127.163319 on 2/11/2005 (details...)
KB883939-IE6SP1-20050428.125228 on 6/18/2005 (details...)
KB889293-IE6SP1-20041111.235619 on 12/3/2004 (details...)
KB890923-IE6SP1-20050225.103456 on 4/15/2005 (details...)
KB896727-IE6SP1-20050719.165959 on 8/18/2005 (details...)
Internet Explorer
SP1 (SP1)
Q330994 (details...)
Q823353 (details...)
Q824145 (details...)
Q831167 (details...)
Q832894 (details...)
Q837009 (details...)
Q867801 (details...)
Q903235 (details...)
Outlook Express 6
SP1
KB897715-OE6SP1-20050503.210336 on 6/18/2005 (details...)
Windows Media Player
WM817787 (details...)
WM828026 (details...)
SP0
Q828026 on 1/14/2004 (details...)
Windows XP
SP1
Q324720[SP] on 12/30/2003 (details...)
SP2
Q323255 on 1/14/2004 (details...)
Q328310 on 1/14/2004 (details...)
Q329048 on 1/14/2004 (details...)
Q329115 on 1/14/2004 (details...)
Q329170 on 1/14/2004 (details...)
Q329390 on 1/14/2004 (details...)
Q329441 on 1/14/2004 (details...)
Q329834 on 1/14/2004 (details...)
Q810565 on 1/14/2004 (details...)
Q810577 on 1/14/2004 (details...)
Q810833 on 1/14/2004 (details...)
Q811493 on 1/14/2004 (details...)
Q811630 on 1/14/2004 (details...)
Q814033 on 1/14/2004 (details...)
Q815021 on 1/14/2004 (details...)
Q817287 on 1/14/2004 (details...)
Q817606 on 1/14/2004 (details...)
KB821557 on 1/14/2004 (details...)
Windows XP
SP2 (continued)
KB823182 on 1/14/2004 (details...)
KB823559 on 1/14/2004 (details...)
KB823980 on 12/30/2003 (details...)
KB824105 on 1/14/2004 (details...)
KB824141 on 1/14/2004 (details...)
KB824146 on 1/14/2004 (details...)
KB825119 on 1/14/2004 (details...)
KB828028 on 2/13/2004 (details...)
KB828035 on 1/14/2004 (details...)
KB828741 on 4/14/2004 (details...)
KB833987 on 12/3/2004 (details...)
KB835732 on 4/14/2004 (details...)
KB837001 on 4/14/2004 (details...)
KB839645 on 7/15/2004 (details...)
KB840315 on 7/15/2004 (details...)
KB840374 on 5/12/2004 (details...)
KB840987 on 10/16/2004 (details...)
KB841356 on 12/4/2004 (details...)
KB841533 on 12/3/2004 (details...)
KB841873 on 7/15/2004 (details...)
KB842773 on 7/15/2004 (details...)
KB871250 on 1/12/2005 (details...)
KB873376 on 12/3/2004 (details...)
KB883357 on 9/16/2004 (details...)
KB891711 on 1/12/2005 (details...)
KB896426 on 6/18/2005 (details...)
SP3
KB873333 on 2/11/2005 (details...)
KB873339 on 12/18/2004 (details...)
KB885250 on 2/11/2005 (details...)
KB885835 on 12/18/2004 (details...)
KB885836 on 12/18/2004 (details...)
KB888113 on 2/11/2005 (details...)
KB888302 on 2/11/2005 (details...)
KB890046 on 6/18/2005 (details...)
KB890047 on 2/11/2005 (details...)
KB890175 on 1/12/2005 (details...)
KB890859 on 4/15/2005 (details...)
KB891781 on 2/11/2005 (details...)
KB893066 on 4/14/2005 (details...)
KB893086 on 4/15/2005 (details...)
KB893756 on 8/18/2005 (details...)
KB893803 on 4/15/2005 (details...)
KB893803V2 on 5/21/2005 (details...)
KB896358 on 6/18/2005 (details...)
KB896422 on 6/18/2005 (details...)
KB896423 on 8/18/2005 (details...)
KB896428 on 6/18/2005 (details...)
KB898461 on 6/30/2005 (details...)
KB899587 on 8/18/2005 (details...)
KB899588 on 8/18/2005 (details...)
KB899591 on 8/18/2005 (details...)
KB901214 on 7/14/2005 (details...)
Click here to see all available Microsoft security hotfixes for this
computer.
Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification
Software Licenses [Back to Top]
Adobe - Photoshop 104512096738466876962783
Adobe Systems, Inc. - Adobe Photoshop 7.0 10451209673846687696XXXX
Belarc - Advisor 5b1cd99c
Canvas Link, Inc. - Awning Composer 6185927201
Macromedia - Dreamweaver WPD700-59309-14394-64786 (Reg #: AF01457693219865)
Macromedia - Fireworks WPD700-59309-14394-64786 (Reg #: AF01457693219865)
Macromedia - Flash WPD700-59309-14394-64786 (Reg #: AF01457693219865)
Macromedia - FreeHand WPD700-59309-14394-64786 (Reg #: AF01457693219865)
Microsoft - Internet Explorer 55736-581-7435887-04618 (Key:
R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Office XP Professional with FrontPage 54185-640-0000025-17346
(Key: FM9FY-TMF7Q-KCKCT-V9T29-TBBBG)
Microsoft - WebFldrs XP 12345-111-1111111-13529
Microsoft - Windows XP Home Edition 55277-OEM-0011903-00102 (Key:
RCBF6-6KDMK-GD6GR-K6DP3-4C8MT)e
Symantec Corporation - Norton AntiVirus 2003 Professional Edition 1
Symantec Corporation - Norton WMI Update 1
Software Versions [Back to Top]
3aLab - iRadio iRadio v.1.1.0.152 (Build 152) *
ActEmail Application Version 1, 0, 0, 1 *
Adobe Acrobat Version 7.0.0.0 *
Adobe ImageReady (tm) 7.0 Version 7.0 *
Adobe Photoshop Album Starter Edition Version 2.0.0.0 *
Adobe Photoshop Version 7.0 *
Adobe Reader Version 7.0.0.0 *
Adobe Systems AdobeDownloadManager Version 1.2 *
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1 *
Apple Computer, Inc. - iTunes Version 4.6.0.15 *
Apple Computer, Inc. - QuickTime QuickTime 6.4 *
Apple Computer, Inc. - QuickTime QuickTime 6.5.1 *
Belarc, Inc. - BelManage Client Version 6.1f *
BellSouth - Help Center Version 6,1,35,0 *
Canvas Link, Inc. - Awning Composer v4.0 Version 4.00.0730 *
Cerulean Studios - Trillian Version 3.0.0.958 *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Copernic Agent Basic AGENTBASIC 6.11 ENG *
Eugene Roshal - WinRAR archiver Version 3.30.3.0 *
Executive Software International, Inc. - Diskeeper (TM) Disk Defragmenter
Version 8.0.459.0 *
FinePrint Version 5.10 *
Gaim *
Google Inc. - Gmail Version 1.0.25.0 *
Google Talk Version 1,0,0,64 *
Inno Setup Version 51.13.0.0 *
Interact Commerce Corporation - ACT! for Windows Version 6.0.0.679 *
Interact Commerce Corporation - SideACT! for Win95/NT Version 6.0.0.679 *
Interact Commerce Corporation - snview Application Version 6.0.0.679 *
InterMute Inc - CWShredder Version 2.00 *
Jordan Russell - Inno Setup Uninstaller Version 51.8.0.0 *
launch Application Version 1, 0, 0, 1 *
Lavasoft Ad-Aware SE SE 106 *
Macromedia Dreamweaver MX 2004 Version 7.0.2052 *
Macromedia Extension Manager Version 1.6.062 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft AntiSpyware (Beta 1) Version 1.00.0615 *
Microsoft Application Error Reporting Version 10.0.2609 *
Microsoft Clip Organizer Version 10.0.2625 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - Messenger Version 4.7 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.1 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 *
Microsoft Office XP Version 10.0.2627 * Microsoft Open Database
Connectivity Version 3.520.9030.0 *
Microsoft Outlook Version 10.0.2616 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
NVIDIA Driver Helper Service, Version 15.20 Version 5.13.01.1520 *
PepiMK Software - Spybot - Search & Destroy Version 1, 3, 0, 12 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3034 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.872 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2415 *
RealVNC Ltd. - VNC Config 4.0 Version 4.0 *
RealVNC Ltd. - VNC Server 4.0 Version 4.0 *
RealVNC Ltd. - VNC Viewer 4.0 Version 4.0 *
Roxio - DirectCD Version 5.10 (105) *
Roxio - Easy CD Creator Version 5.1 (50) *
Roxio Inc. - IMAPI Module Version 1, 0, 0, 4 *
Safer Networking Limited - SpyBot-S&D Version 1, 3, 0, 12 *
Siber Systems - RfWipeout - RoboForm Uninstaller Version 4, 6, 5, 0 *
Siber Systems AI RoboForm Version 5-5-3 *
Sierra Imaging - Camio Viewer Version 3.2.0 (356) *
Sierra Imaging - Image Expert 2000 Version 3.2.0 (356) *
Skype Version 1.1 *
SpywareBlaster AutoUpdate Version 3.04 *
SpywareBlaster Version 3.04 *
Symantec Corporation - Common Client Version 1.00.104 *
Symantec Corporation - Event Manager Version 1.00.37 *
Symantec Corporation - LiveUpdate Version 1.80.19.0 *
Symantec Corporation - Norton AntiVirus Version 8.00.61 *
Symantec Corporation - Norton AntiVirus Version 9.05.1015 *
Symantec Corporation - Norton Security Center Version 2005.1 *
Symantec Corporation - Norton Utilities Version 16.00.0.22 *
Symantec Corporation - pcAnywhere Version 11.0 *
Symantec Integrator Version 6.00.17 *
Symantec ScriptBlocking Version 1, 1, 0, 126 *
Symantec Security Drivers Version 5.5 *
Symantec Shared Components Version 2.0 *
System Level Service Utilty Version 2.42.0.1 *
TuneUp RegistryDefrag Version 2.0.0.0 *
TuneUp Software GmbH - Performs a 1-Click Maintenance of your computer
Version 1.0.0.0 *
TuneUp System Information Version 4.0.0.0 *
TuneUp Undelete Version 4.0.0.0 *
TuneUp Uninstall Manager Version 4.0.0.0 *
TuneUp Utilities 2004 Version 4.0.0.0 *
TuneUp Utilities Version 4.0.0.0 *
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