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Termination of Money's Online Services

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Bob

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Nov 22, 2009, 12:14:01 PM11/22/09
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I'm sure that there are many Money users who have made a substantial
investment of time in adapting the program to their needs over a period of
many years..... and who do not want to repeat that investment in converting
to another program. In my case, the investment portfolio feature has become
critically important, and the imminent loss of online pricing is a huge blow.

I am wondering if Microsoft will reconsider its termination of online
security pricing and epayment services, even if that would result in an
increase to the monthly service fee, or the introduction of an independent
service that will fill the gap in Microsoft's service offering.

This is a big blow to those of us who have become aggressive users of
Microsoft Money (in my case 2007 Deluxe), and who do not look to Quicken as a
reasoanble alternative given the dissatisfaction that resulted in defection
from that program a number of years ago.

At this point, it seems that Microsoft is leaving us high and dry...... and
that is unacceptable. It will be reassuirng to know that Microsoft is
committed to providing us with options that will allow those of us who are
deeply invested in the program to continue to use it in the way that we have
become accusotmed.

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Vadim Rapp

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Nov 22, 2009, 3:36:12 PM11/22/09
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> Microsoft responds to the suggestions with the most votes.

Provided that it reads them - which I doubt; reads by competent enough
eyes - doubt 10 times more; reads by eyes capable of making a decision -
even more.

Quicken 2010 is not bad at all, and if you give it another try, you will
find some things working that you got used to not working in Money for
decades.

Bob Peel

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Nov 22, 2009, 3:49:37 PM11/22/09
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Can we have some of what you are smoking please?

NOT A CAT IN HELL'S CHANCE!

Bob Peel

"Bob" <B...@discussions.microsoft.com> wrote in message
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Dick Watson

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Nov 22, 2009, 5:08:58 PM11/22/09
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Hate to break it to you: Microsoft long since studied all similar options
and decided there was no business case.

"Bob" <B...@discussions.microsoft.com> wrote in message
news:07AD6132-BA4F-45FD...@microsoft.com...

> At this point, it seems that Microsoft is leaving us high and dry......

Bob

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Nov 23, 2009, 12:11:02 PM11/23/09
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How do you know this?

"Dick Watson" wrote:

> .
>

Bob Peel

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Nov 24, 2009, 2:06:49 AM11/24/09
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He knows it because he is a MVP and MVP's have privileged communication with
MS and as a result get information that isn't generally available.

Bob Peel

"Bob" <B...@discussions.microsoft.com> wrote in message

news:1B51E578-63B8-4275...@microsoft.com...

Bob

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Nov 24, 2009, 1:01:01 PM11/24/09
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I respectfully suggest that an element of the business case must be
consideration for the investment users have made in tailoring the "system" to
their needs, and the impact on customer affiliation and loyalty that
abadonment will have.

I have no doubt that what you write is true. Microsoft ran the numbers and
given what may have been "the grand scheme of things" and fragile market
position they couldn't justify further support of the platform. That's fine.
What I am suggesting is that those of us who prefer this program to Quicken
should be given the option of paying for continued online functionality,
either through Microsoft or an independent vendor whose services can be
tailored to and grafted onto the Money program.

Ironic now that years ago The Justice Department denied Microsoft's bid to
acquire Intuit believing that the combination would result in a
non-competitive market dynamic. In the end Intuit prevails, forcing Microsoft
out of the market fair and square, and ends up running the tables.....
creating a non-competitive market dynamic. We may be no more than a
microscopic segement of Microsoft's customer base, but those of us who have
been aggressive users of Money and who also value our time are casualties of
this decision, or at least casualties of the way in which it is being
implemented.

I would never run my company this way. But then again, my company is not
Microsoft. Yes, I know. Time to suck it up and move on.

James E. Freedle II

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Nov 25, 2009, 10:05:07 AM11/25/09
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The problem with giving Intuit another try with Quicken 2010 is that they do
not offer a free trial. You have to pay them money in order to try their
product. If you are dissatisfied, then you can get a refund. They should be
admonished for this practice.

"Vadim Rapp" <v...@nospam.myrealbox.com> wrote in message
news:#rK30N7a...@TK2MSFTNGP02.phx.gbl...

L Cramer

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Nov 25, 2009, 10:13:27 AM11/25/09
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>>In the end Intuit prevails, forcing Microsoft out of the market fair and
>>square, and ends up running the tables.....
> creating a non-competitive market dynamic.

The competition in this market became on-line financial services from banks,
mutual funds, and brokerage companies. Microsoft saw the trend and
recognized the inherent cost disadvantage of a Money.

I personally favor your suggestion, offering the product at a price that
would make it viable. However, Microsoft knows, and there are plenty of
examples of this, that while people may proclaim their willingness to pay
significantly more for a product or service "they can't live without," it
ain't true. When faced with a higher price, they can and do live without
it.

lzc

"Bob" <B...@discussions.microsoft.com> wrote in message

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Bob

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Nov 25, 2009, 7:17:03 PM11/25/09
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Understood. It is maddening nonetheless.


"L Cramer" wrote:

> .
>

Dick Watson

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Nov 26, 2009, 12:34:03 AM11/26/09
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Yup. But it's not like this handwriting hasn't been on the walls for 6 or 8
years already.

"Bob" <B...@discussions.microsoft.com> wrote in message

news:9EE30454-D474-4B74...@microsoft.com...

Vadim Rapp

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Dec 4, 2009, 10:20:12 PM12/4/09
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JEF> The problem with giving Intuit another try with Quicken 2010 is that
JEF> they do not offer a free trial. You have to pay them money in order to
JEF> try their product. If you are dissatisfied, then you can get a refund.
JEF> They should be admonished for this practice.

I don't see why. Isn't this actually how every b&m store works?

Jim

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Dec 5, 2009, 9:44:46 AM12/5/09
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What's b&m please?


Jim

Antares 531

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Dec 5, 2009, 11:13:46 AM12/5/09
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Biscuits & Muffins??? Bitch & Moan??? Big & Muscular??? Bruce &
Maggie???

Roy Smith

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Dec 5, 2009, 11:46:41 AM12/5/09
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Brick & Mortar, in other words a store that's in an actual building
(i.e. Sears, Wal-Mart, Lowe's...)n as compared to one that's online on
the internet.

--

Roy Smith
Windows XP Pro SP3

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