Online Banking Problem

Calvin Leung

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Jun 8, 1998, 3:00:00 AM6/8/98

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Money 98 crashed in one of the online sessions when updating the
account with the statement just read in. There were 3 transactions
left unprocessed when it crashed. Now whenever I go to Statement and
Balances screen and do Update Account Register, nothing happens (my
account does not get updated and the transactions remain) and more and
more transactions have accumulated. I tried disabling online banking
for that account and the re-enabling it. I also tried re-installing
Money 98 as Microsoft tech support suggested. The annoying problem
persists. Anyone has a solution for this? TIA.

Calvin Leung

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Jun 8, 1998, 3:00:00 AM6/8/98

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Kimberly Smith, MVP

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Jun 8, 1998, 3:00:00 AM6/8/98

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Hi Calvin,

Lets try to disable the problem account yet again, then re-enable it. You
should make a connection, asking only for statement info for the problem
account. It is very important that you save your FIRST send and receive
file - so that we can review it and see what in the data is hanging your
file.

Q130091 Money: How to Save Send and Receive Files
http://support.microsoft.com/support/kb/articles/Q130/0/91.asp

--
Regards,
Kim Smith
Microsoft MVP DTA - Money/Investor

I will no longer respond to direct email unless I have requested it.
Please post to the newsgroups so that others may benefit from your
questions.

**Suggestions/Wishes:
http://www.microsoft.com/regwiz/regwiz.asp
**Microsoft Money and Investor Home Pages:
http://www.microsoft.com/money/default.htm
http://investor.msn.com/home.asp

Calvin Leung wrote in message <357b76d3...@news.znet.com>...

Calvin Leung

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Jun 9, 1998, 3:00:00 AM6/9/98

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Hi Kim:

I have saved the *.NPC and *.NPD files. What next?
One thing that I notice after re-enabling the account: it shows 1
transaction in the Statements and Balances screen for the account even
though I haven't started using it.
Thanks.

Calvin

On Mon, 8 Jun 1998 13:09:30 -0700, "Kimberly Smith, MVP"
<Kimberl...@email.msn.com> wrote:

>Hi Calvin,
>
>Lets try to disable the problem account yet again, then re-enable it. You
>should make a connection, asking only for statement info for the problem
>account. It is very important that you save your FIRST send and receive
>file - so that we can review it and see what in the data is hanging your
>file.
>
>Q130091 Money: How to Save Send and Receive Files
>http://support.microsoft.com/support/kb/articles/Q130/0/91.asp
>

Kimberly Smith, MVP

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Jun 9, 1998, 3:00:00 AM6/9/98

to

Go ahead and forward them to me at kimberl...@msn.com and I will send
them to Money Support to review.

--
Regards,
Kim Smith
Microsoft MVP DTA - Money/Investor

I will no longer respond to direct email unless I have requested it.
Please post to the newsgroups so that others may benefit from your
questions.

**Suggestions/Wishes:
http://www.microsoft.com/regwiz/regwiz.asp
**Microsoft Money and Investor Home Pages:
http://www.microsoft.com/money/default.htm
http://investor.msn.com/home.asp

Calvin Leung wrote in message <357cc83b...@news.znet.com>...