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The response processor failed to execute a response

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Bartly

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May 9, 2006, 1:57:02 PM5/9/06
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I have a new deployment of MOM Workgroup. After configuring the Exchange MP,
I am getting inundated with "The response processor failed to execute a
response" alerts for various rules. In fact I am going to take the Exchange
server out of management for now because this is useless.

I have heard that Mcafee VirusScan might cause this, although I am not
seeing it on my other servers much, maybe a couple times. I have run the MP
Configuration Wizard a couple times using deaults just to insure the setup
was correct.

The performance threshold rules seem to be working okay. I am changing from
Mcafee to TrendMicro in a couple weeks, so I am thinking of putting the
Exchange server back into management then and see if that is it. Unless
anyone has other suggestions.

Thanks

Pete Zerger

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May 9, 2006, 5:45:39 PM5/9/06
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Hello Bartly,

McAfee released patch 11 which addresses scriptscan problems. You can get
patch 11 forversion 8.0i here
http://knowledge.mcafee.com/article/515/KB43256_f.SAL_Public.html

Regards,

Pete Zerger, MCSE(Messaging)
Co-founder and Webmaster, MOMReourcs.org
URL:http://www.momresources.org
mailto:pete....@gmail.com

Bartly

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May 9, 2006, 6:09:02 PM5/9/06
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Thanks Pete. Unfortunately, I cannot see the patches when I login to Mcafee's
site. Their customer service and support people are worthless in helping, and
so I am waiting for the end of the month, when thank goodness, I am getting
rid of every single molecule of Mcafee product off of my network. Whew, that
felt good. Sorry.

And I take it from your response, that Mcafee likely is the culprit here. It
looks like MOM is going to be a great tool once I get these issues worked out
and a bit more education.
Thanks Again,
-Bart

MOMMAMMOTH

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Oct 14, 2008, 10:36:00 PM10/14/08
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McAfee never fixes anything with their patches. What's causing this is
McAfee's wonderful scriptproxy.dll causing a memory leak in the MOM agent.
We're running patch 15 from McAfee and we had around 30,000 events ever 24
hours on around 600 servers.

To fix 1) don't trust McAfee's patches 2) unregister scriptproxy.dll
(regsvr32 /u scriptproxy.dll) 3) restart the MOM agent 4) budget to replace
McAfee like we did!

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