new update agent stops updates!
Ian the seagull
bit system. on the 4th of september windows automatically installed Windows
update agent 7.2.6001.784 and since then I get the message "windows cant
check for updates" when I try to manualy check i get error code 8000ffff
Which i believe is " unspecified error". This update is now further back than
my eirliest system restore point and I cant uninstall this update from any of
the lists either. I'm stuck. Please help.
MowGreen [MVP]
If yes, was the installed antivirus/security suite actively monitoring
the system when the WUA installed and, who is it's manufacturer ?
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
Ian the seagull
have McAfee protection software and it was on
TaurArian
Windows Update Client failed to detect with error 0x8000ffff.
The error can occur if one of the following factor is true:
1. The relevant Windows Update services stop working.
2. The temporary folder of Windows Update has been corrupted.
3. Windows Update Agent does not work.
At this time, let's try the following steps to troubleshoot the issue. After
completing the steps, please perform Windows Update to check the result.
Step 1: Verify the relevant Windows Update services
============================
1. Click Start, type services.msc in the Start Search box and press Enter.
2. In the right pane, please check whether the following three services have
been started:
Background Intelligent Transfer Service (BITS)
Windows Event Log
Windows Update
If not, please start them one by one.
Step 2: Rename the Windows Update SoftwareDistribution folder
=========================================
1. Click Start, type notepad in Start Search box, and press Enter.
2. Copy the following commands and then paste them into the open Notepad
window:
net stop wuauserv
net stop Cryptsvc
ren %windir%\SoftwareDistribution SD.old
ren %windir%\system32\catroot2 catroot2.old
net start wuauserv
net start Cryptsvc
3. After pasting the above commands, please close the Notepad window. Choose
Save when you are prompted to save the file. Type "register.bat" as the file
name and choose Desktop from the left panel as the location.
4. Refer to the Desktop, right click the register.bat file, and choose Run
as administrator.
5. You will see a DOS-like window processing.
Note: Please look at the cmd window and make sure it says that it was
successfully started. After that, please run Windows Update to test the
issue again.
If the error 0x8000ffff persists when searching for updates, let's reinstall
Windows Update Agent 3.0.
Step 3: Reinstall Windows Update Agent 3.0
===========================
1. Please download the file from the following link:
A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928
2. Save the file to D: drive.
Note: Please select a drive where Windows Vista was not loaded because the
file cannot be launched directly from the system root directory.
3. Click Start, click Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
(without quotations) and then press Enter to install the Windows Update
engine.
Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
"/wuforce"
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"Ian the seagull" <Ianthe...@discussions.microsoft.com> wrote in message
news:E6DB2A0E-A9F1-4619...@microsoft.com...
Ian the seagull
Tried step 1 + 2 - no better
Went on to step 3. When I performed the last step and tried to run the
program to install the update engine the message came back after going
through the whole process "Install failed with the following error
number0x80000ffff"
this is doing my head in!
TaurArian
programs, Internet/web accelerators, Firewall/Anti-Virus programs) or the
downloaded file is corrupt.
You receive error code 8000FFFF when you click "Check for Updates" in the
Windows Update Control Panel item on a Windows Vista-based computer
http://support.microsoft.com/kb/946414
Another suggestion you rename the SoftwareDistribution folder to whatever
you like. This will take care of any corrupted downloaded files.
How to rename the SoftwareDistribution folder in Vista -
1. Stop the Windows Update service (make sure you are logged on as an
Administrator)
Start button || Control Panel ||System and Maintenance ||Administrative
Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Stop.
2. Click Start, type %windir% in the Start Search box, and then press ENTER.
Locate and rename the SoftwareDistribution folder.
3. Start the Windows Update service
Start button || Control Panel ||System and Maintenance ||Administrative
Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Start.
This procedure will erase your history on the Windows Update Site. Not
important.
Or you may need to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx
To make sure you receive the appropriate support information for your
location, select your region setting from the list and then click the arrow
button
Also it would be better to post to the WU Newsgroup -
Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US
Xposted for your convenience
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"Ian the seagull" <Ianthe...@discussions.microsoft.com> wrote in message
news:07BDC7FF-C31C-4DBB...@microsoft.com...