Mail Server Truncates Email Addresses and Subject Lines

[Peter Johnston]

I'm running Mail Server 3.5 with an external SMTP gateway from a company
called Ten-Four Systems (TFS). What the TFS gateway does is get SMTP mail
and send it to mailboxes on the MS Mail Server. This process works just
fine, except that originating email addresses are truncated to about 35
characters, and subject lines are truncated to about 50 characters. This is
a real PITA for my users as the 'reply to' function in the clients will not
work.

We're using pretty well all the Win95/98 email clients (Inbox, Exchange
Client, Outlook Express, Outlook 97/98), all of which seem to work OK (well,
without the truncation problem) with direct mail connections, and my ISP has
validated this problem on a similar setup using non-MS clients - so it's not
a client problem. From the log files on the TFS gateway, everything seems to
be OK when the message is sent to the Mail Server, so it would appear to be
a problem with the Mail Server.

I've tried to search the MS Support Web Site to see if this is a known
problem with a fix, with no joy.

Is this a known Mail Server problem? Is there a fix? Is an 'upgrade' to
Exchange Server a fix?

--
Peter Johnston
Network Manager/Webmaster/Postmaster
Linguaphone Institute Limited
Email: Pet...@Linguaphone.co.uk
Phone: +44 181 333 4931

[Michael Kocum]

The subject of MSMail has a limit of 40 chars, sot the gateway needs to truncate it.
However, there is no reson to truncate the address, because there is no limit.
Cantyt the developer of the software, maybe he has an update.

Michael
http://www.dataenter.co.at

[Peter Johnston]

Thanks for the information about the subject header, although I don't think
it truncated to 40 characters or to any consistent length on out system.

As near as we can determine, the reply address is being truncated in the
Mail Server postbox after it has left the gateway and before it gets to the
client. I was hoping that Microsoft would know about or have an answer for
this problem.

--
Peter Johnston
Network Manager/Webmaster/Postmaster
Linguaphone Institute Limited
Email: Pet...@Linguaphone.co.uk

Michael Kocum wrote in message
<#7LxH9SQ#GA....@uppssnewspub05.moswest.msn.net>...