Missing View menu and File menu
um...@officeformac.com
John McGhie
Sorry, but if you don't provide enough information, we can't answer. We all
love a challenge, but if you make the game impossible, it becomes, well...
"Impossible".
On 15/12/09 1:14 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
"um...@officeformac.com" <um...@officeformac.com> wrote:
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
um...@officeformac.com
> Which View are you in? (Bottom left corner of the Word window...)
>
> Sorry, but if you don't provide enough information, we can't answer. We all
> love a challenge, but if you make the game impossible, it becomes, well...
> "Impossible".
>
>
> On 15/12/09 1:14 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
Mari...@officeformac.com
Help!
CyberTaz
go to the Toolbars page. Then click the *name* of the Menu Bar & hit the
Reset button, then OK out.
If that doesn't restore the missing menu item go back into the same dialog
but on the Commands page scroll in the Catagories list & select Built-In
Menus, then drag each missing menu item to it's rightful place on the Word
menu toolbar bar (not the main menu bar at the very top of the window).
--
HTH |:>)
Bob Jones
[MVP] Office:Mac
<um...@officeformac.com> wrote in message
news:59baf...@webcrossing.JaKIaxP2ac0...
um...@officeformac.com
> Control/Right-Click your Standard Toolbar, select Cutomize Toolbars & Menus,
> go to the Toolbars page. Then click the *name* of the Menu Bar & hit the
> Reset button, then OK out.
>
> If that doesn't restore the missing menu item go back into the same dialog
> but on the Commands page scroll in the Catagories list & select Built-In
> Menus, then drag each missing menu item to it's rightful place on the Word
> menu toolbar bar (not the main menu bar at the very top of the window).
>
> --
> HTH |:>)
> Bob Jones
> [MVP] Office:Mac
>
> news:59baf...@webcrossing.JaKIaxP2ac0...
> > Hi, Sorry for not providing enough info. I open Word and have a black
> > document window. There is no File or View menu options on top. It reads,
> > Word, Edit, Insert, Format, etc. I can change the view using the buttons
> > on the bottom left corner but no matter which view I am in , I am always
> > missing the File and View menus from the top. New info...have found a File
> > Submenu under Format. Don't think that was always there! Cannot find View
> > anywhere and therefore have no toolbar options, among other things.
> > Thanks.
> >
> >> Which View are you in? (Bottom left corner of the Word window...)
> >>
> >> Sorry, but if you don't provide enough information, we can't answer. We
> >> all
> >> love a challenge, but if you make the game impossible, it becomes,
> >> well...
> >> "Impossible".
> >>
> >>
> >> On 15/12/09 1:14 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
> >> "um...@officeformac.com" wrote:
> >>
CyberTaz
toolbar does *not* produce a contextual (shortcut) menu? You are using 2008
rather than 2004, correct?
If that's the case, the first thing I'd suggest since you haven't specified
is that you make certain that both OS X (whatever version you're using) and
Office (12.2.3 if Office 2008) are fully updated. Repair Disk Permissions
using the Apple Disk Utility app & restart your Mac.
You can also access the Customize Toolbars & Menus command from the Tools
menu.
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 12/16/09 2:16 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
Frank & Linda Blazosky
Also, I have been able to get them to reappear but the process to get them back is painful. I have to reset them twice by turning off/on in document, then they appear. But if I close the doc they disappear again and I need to redo this whole process over again. This problem is recent and appeared recently since doing latest OS update from Apple.
Please help...F
John McGhie
All this is telling us is that the content of some files on Linda's MacBook
is wrong, but we don't have enough detail to know which files. This can
happen if you don't clear the caches before upgrading to 10.6.2, or if you
do not resolve the font duplicates, or if you migrated/restored applications
from backup.
The following is the "Scorched Earth" fix.
Whatever it is, if it's caused by Office, this should fix it.
1) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.
2) Find and drag the file Normal.dotm to your desktop. Unless you have
moved it, it should be in
/Users/~/Library/Application Support/Microsoft/Office/User Templates/
3) If the following files exist, Remove or rename them:
~/Library/Preferences/Microsoft/Word Settings (10)
~/Library/Preferences/Microsoft/Word Settings (11)
4) User/Library/Preferences/com.Microsoft.Word.plist
5) User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)
6) Then Repair Permissions with Disk Utility.
7) Then re-install or reapply the 12.2.0 and 12.2.3 updates, in that order.
8) Repair permissions again, and it should work.
Be thorough with this, if you leave any of the old files behind Word 2008
will find them and won't replace them. Do it right and Word will construct
a new, clean, set of preferences and everything should now work.
Hope this helps
On 20/12/09 8:34 AM, in article C752A314.38A5%blaz...@sbcglobal.net, "Frank
CyberTaz
conversation here refers to missing items in the *menu bar* & has nothing to
do with *toolbars* :-)
In your case, click the capsular button at the right end of the document
title bar to turn off the Minimize Toolbars 'feature' Apple has so kindly
provided without the benefit of identification or documentation.
Happy Holidays |:>)
Bob Jones
[MVP] Office:Mac
On 12/19/09 4:34 PM, in article C752A314.38A5%blaz...@sbcglobal.net, "Frank
& Linda Blazosky" <blaz...@sbcglobal.net> wrote:
Frank & Linda Blazosky
On 12/19/09 6:11 PM, in article C753B6E4.62C8%jo...@mcghie.name, "John
Frank & Linda Blazosky
problem. Crazy. I think my wife must've been too used to using Windows and
clicked this button to minimize the doc. Anyway this is a quick fix. Thanks
again...F
On 12/20/09 7:40 AM, in article C7539383.58F05%onlygen...@com.cast.net,
CyberTaz
looking for is at the other end of the bar.
Thanks for the confirmation.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 12/21/09 11:34 AM, in article C754FFA7.390B%blaz...@sbcglobal.net,
Frank & Linda Blazosky
On 12/22/09 5:07 AM, in article C756129F.59007%onlygen...@com.cast.net,
mdh
> Version: 2008 Somehow I have lost both my view and file menus. I tried to right click on the existing tool bar, with and without option and control buttons but get nothing.
There was an older thread on this where Bob walked the user through
cleaning up the system (probably a corrupted template file):
A quick way to check: quit word, then hold down the shift key as you
start word again... (this prevents the user template from loading)
Matt
lynnhogarth
CyberTaz wrote:
No offense Frank, but you do not have the "exact same" problem --
20-Dec-09
No offense Frank, but you do not have the "exact same" problem -- the
conversation here refers to missing items in the *menu bar* & has nothing to
do with *toolbars* :-)
In your case, click the capsular button at the right end of the document
title bar to turn off the Minimize Toolbars 'feature' Apple has so kindly
provided without the benefit of identification or documentation.
Happy Holidays |:>)
Bob Jones
[MVP] Office:Mac
On 12/19/09 4:34 PM, in article C752A314.38A5%blaz...@sbcglobal.net, "Frank
Previous Posts In This Thread:
On Monday, December 14, 2009 9:14 PM
umd1 wrote:
Missing View menu and File menu
Version: 2008
Somehow I have lost both my view and file menus. I tried to right click on the existing tool bar, with and without option and control buttons but get nothing.
On Tuesday, December 15, 2009 1:45 AM
John McGhie wrote:
Which View are you in?
Which View are you in? (Bottom left corner of the Word window...)
Sorry, but if you do not provide enough information, we cannot answer. We all
love a challenge, but if you make the game impossible, it becomes, well...
"Impossible".
On 15/12/09 1:14 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
On Wednesday, December 16, 2009 7:40 AM
umd1 wrote:
Hi, Sorry for not providing enough info.
Hi, Sorry for not providing enough info. I open Word and have a black document window. There is no File or View menu options on top. It reads, Word, Edit, Insert, Format, etc. I can change the view using the buttons on the bottom left corner but no matter which view I am in , I am always missing the File and View menus from the top. New info...have found a File Submenu under Format. Don't think that was always there! Cannot find View anywhere and therefore have no toolbar options, among other things. Thanks. <br><br>> Which View are you in? (Bottom left corner of the Word window...) <br>
On Wednesday, December 16, 2009 11:47 AM
Mariann wrote:
Help!
Help!
On Wednesday, December 16, 2009 12:25 PM
CyberTaz wrote:
Control/Right-Click your Standard Toolbar, select Cutomize Toolbars & Menus,go
Control/Right-Click your Standard Toolbar, select Cutomize Toolbars & Menus,
go to the Toolbars page. Then click the *name* of the Menu Bar & hit the
Reset button, then OK out.
If that does not restore the missing menu item go back into the same dialog
but on the Commands page scroll in the Catagories list & select Built-In
Menus, then drag each missing menu item to it is rightful place on the Word
menu toolbar bar (not the main menu bar at the very top of the window).
--
HTH |:>)
Bob Jones
[MVP] Office:Mac
On Wednesday, December 16, 2009 2:16 PM
umd1 wrote:
I do not see a Customize Toolbar when I Control/Right-Click on the standard
I do not see a Customize Toolbar when I Control/Right-Click on the standard toolbar in WORD. I actually do not see anything other than the existing toolbar when I click there, Do I have my mouse settings wrong? I am using the standard mouse that comes with the iMac keyboard. I tried changing my right click button from primary to secondary with no change. Is there another way to access this customize toolbar option? <br><br>> Control/Right-Click your Standard Toolbar, select Cutomize Toolbars & Menus, <br>
On Friday, December 18, 2009 6:18 AM
CyberTaz wrote:
Are you saying that Right-Clicking (Control-Click with a 1-button mouse)
Are you saying that Right-Clicking (Control-Click with a 1-button mouse) the
toolbar does *not* produce a contextual (shortcut) menu? You are using 2008
rather than 2004, correct?
If that is the case, the first thing I'd suggest since you have not specified
is that you make certain that both OS X (whatever version you are using) and
Office (12.2.3 if Office 2008) are fully updated. Repair Disk Permissions
using the Apple Disk Utility app & restart your Mac.
You can also access the Customize Toolbars & Menus command from the Tools
menu.
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 12/16/09 2:16 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
On Saturday, December 19, 2009 4:34 PM
Frank & Linda Blazosky wrote:
this format, some or all of this message may not be legible.
this format, some or all of this message may not be legible.
--B_3344081685_816075
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit
Hello I have exact same problem on my wife?s Macbook pro. My Mac mini
doesn?t have this issue...even though both are using same ver OS, Word, etc.
I have tried your fixes described here and neither works to solve the
toolbars not appearing.
Also, I have been able to get them to reappear but the process to get them
back is painful. I have to reset them twice by turning off/on in document,
then they appear. But if I close the doc they disappear again and I need to
redo this whole process over again. This problem is recent and appeared
recently since doing latest OS update from Apple.
Please help...F
On 12/16/09 1:16 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
We
--B_3344081685_816075
Content-type: text/html;
On Saturday, December 19, 2009 7:11 PM
John McGhie wrote:
Hi Frank:All this is telling us is that the content of some files on Linda's
Hi Frank:
All this is telling us is that the content of some files on Linda's MacBook
is wrong, but we do not have enough detail to know which files. This can
happen if you do not clear the caches before upgrading to 10.6.2, or if you
do not resolve the font duplicates, or if you migrated/restored applications
from backup.
The following is the "Scorched Earth" fix.
Whatever it is, if it is caused by Office, this should fix it.
1) Track down all instances of pre-2008 Normal template on your computer,
and drag them to your desktop. The file is called simply "Normal" and has
no extension.
2) Find and drag the file Normal.dotm to your desktop. Unless you have
moved it, it should be in
/Users/~/Library/Application Support/Microsoft/Office/User Templates/
3) If the following files exist, Remove or rename them:
~/Library/Preferences/Microsoft/Word Settings (10)
~/Library/Preferences/Microsoft/Word Settings (11)
4) User/Library/Preferences/com.Microsoft.Word.plist
5) User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)
6) Then Repair Permissions with Disk Utility.
7) Then re-install or reapply the 12.2.0 and 12.2.3 updates, in that order.
8) Repair permissions again, and it should work.
Be thorough with this, if you leave any of the old files behind Word 2008
will find them and will not replace them. Do it right and Word will construct
a new, clean, set of preferences and everything should now work.
Hope this helps
On 20/12/09 8:34 AM, in article C752A314.38A5%blaz...@sbcglobal.net, "Frank
On Sunday, December 20, 2009 8:40 AM
CyberTaz wrote:
No offense Frank, but you do not have the "exact same" problem --
No offense Frank, but you do not have the "exact same" problem -- the
conversation here refers to missing items in the *menu bar* & has nothing to
do with *toolbars* :-)
In your case, click the capsular button at the right end of the document
title bar to turn off the Minimize Toolbars 'feature' Apple has so kindly
provided without the benefit of identification or documentation.
Happy Holidays |:>)
Bob Jones
[MVP] Office:Mac
On 12/19/09 4:34 PM, in article C752A314.38A5%blaz...@sbcglobal.net, "Frank
On Monday, December 21, 2009 11:25 AM
Frank & Linda Blazosky wrote:
Thanks. I will try today.On 12/19/09 6:11 PM, in article C753B6E4.
Thanks. I will try today.
On 12/19/09 6:11 PM, in article C753B6E4.62C8%jo...@mcghie.name, "John
On Monday, December 21, 2009 11:34 AM
Frank & Linda Blazosky wrote:
No offense taken. Actually I have tried what you said and it solved theproblem.
No offense taken. Actually I have tried what you said and it solved the
problem. Crazy. I think my wife must've been too used to using Windows and
clicked this button to minimize the doc. Anyway this is a quick fix. Thanks
again...F
On 12/20/09 7:40 AM, in article C7539383.58F05%onlygen...@com.cast.net,
On Tuesday, December 22, 2009 6:07 AM
CyberTaz wrote:
Hi Frank -- Glad I guessed right :-) As you probably know, what she may
Hi Frank -- Glad I guessed right :-) As you probably know, what she may be
looking for is at the other end of the bar.
Thanks for the confirmation.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 12/21/09 11:34 AM, in article C754FFA7.390B%blaz...@sbcglobal.net,
On Tuesday, December 22, 2009 11:34 AM
Frank & Linda Blazosky wrote:
Exactly and thanks again.On 12/22/09 5:07 AM, in article C756129F.
Exactly and thanks again.
On 12/22/09 5:07 AM, in article C756129F.59007%onlygen...@com.cast.net,
On Tuesday, December 22, 2009 1:46 PM
mdh wrote:
right click on the existing tool bar, with and without option and control
right click on the existing tool bar, with and without option and control =
buttons but get nothing.
There was an older thread on this where Bob walked the user through
cleaning up the system (probably a corrupted template file):
http://groups.google.com/group/microsoft.public.mac.office.word/browse_thre=
ad/thread/29de760ad5be6c93/
A quick way to check: quit word, then hold down the shift key as you
start word again... (this prevents the user template from loading)
Matt
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John_McGhie_[MVP]@officeformac.com
On 2/06/10 4:06 AM, in article 201061146...@sbcglobal.net, "<Lynn
Hogarth>" <> wrote:
--
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:jo...@mcghie.name
CyberTaz
it is unlabeled, unidentified & undocumented, however, is what qualifies as
a BUG! :-)
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 6/2/10 6:16 AM, in article C82C6C8A.C1E5%jo...@mcghie.name,
"John_McGhie_[MVP]@officeformac.com" <John_McGhie_[MVP]@officeformac.com>
wrote:
Rob James
Rob
> On Monday, December 14, 2009 9:14 PM umd1 wrote:
> Version: 2008
>
> Somehow I have lost both my view and file menus. I tried to right click on the existing tool bar, with and without option and control buttons but get nothing.
>> On Tuesday, December 15, 2009 1:45 AM John McGhie wrote:
>> Which View are you in? (Bottom left corner of the Word window...)
>>
>> Sorry, but if you do not provide enough information, we cannot answer. We all
>> love a challenge, but if you make the game impossible, it becomes, well...
>> "Impossible".
>>
>>
>> On 15/12/09 1:14 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
>>
>>
>> --
>>
>> The email below is my business email -- Please do not email me about forum
>> matters unless I ask you to; or unless you intend to pay!
>>
>> John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
>> McGhie Information Engineering Pty Ltd
>> Sydney, Australia. | Ph: +61 (0)4 1209 1410
>> +61 4 1209 1410, mailto:jo...@mcghie.name
>>> On Wednesday, December 16, 2009 7:40 AM umd1 wrote:
>>> Hi, Sorry for not providing enough info. I open Word and have a black document window. There is no File or View menu options on top. It reads, Word, Edit, Insert, Format, etc. I can change the view using the buttons on the bottom left corner but no matter which view I am in , I am always missing the File and View menus from the top. New info...have found a File Submenu under Format. Don't think that was always there! Cannot find View anywhere and therefore have no toolbar options, among other things. Thanks. <br><br>> Which View are you in? (Bottom left corner of the Word window...) <br>
>>>> On Wednesday, December 16, 2009 11:47 AM Mariann wrote:
>>>> Help!
>>>>> Control/Right-Click your Standard Toolbar, select Cutomize Toolbars & Menus,
>>>>> go to the Toolbars page. Then click the *name* of the Menu Bar & hit the
>>>>> Reset button, then OK out.
>>>>>
>>>>> If that does not restore the missing menu item go back into the same dialog
>>>>> but on the Commands page scroll in the Catagories list & select Built-In
>>>>> Menus, then drag each missing menu item to it is rightful place on the Word
>>>>> menu toolbar bar (not the main menu bar at the very top of the window).
>>>>>
>>>>> --
>>>>> HTH |:>)
>>>>> Bob Jones
>>>>> [MVP] Office:Mac
>>>>>> On Wednesday, December 16, 2009 2:16 PM umd1 wrote:
>>>>>>> On Friday, December 18, 2009 6:18 AM CyberTaz wrote:
>>>>>>> Are you saying that Right-Clicking (Control-Click with a 1-button mouse) the
>>>>>>> toolbar does *not* produce a contextual (shortcut) menu? You are using 2008
>>>>>>> rather than 2004, correct?
>>>>>>>
>>>>>>> If that is the case, the first thing I'd suggest since you have not specified
>>>>>>> is that you make certain that both OS X (whatever version you are using) and
>>>>>>> Office (12.2.3 if Office 2008) are fully updated. Repair Disk Permissions
>>>>>>> using the Apple Disk Utility app & restart your Mac.
>>>>>>>
>>>>>>> You can also access the Customize Toolbars & Menus command from the Tools
>>>>>>> menu.
>>>>>>>
>>>>>>> HTH |:>)
>>>>>>> Bob Jones
>>>>>>> [MVP] Office:Mac
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On 12/16/09 2:16 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
>>>>>>>> On Saturday, December 19, 2009 4:34 PM Frank & Linda Blazosky wrote:
>>>>>>>> this format, some or all of this message may not be legible.
>>>>>>>>
>>>>>>>> Content-type: text/plain;
>>>>>>>> charset="ISO-8859-1"
>>>>>>>> Content-transfer-encoding: 8bit
>>>>>>>>
>>>>>>>> Hello I have exact same problem on my wife?s Macbook pro. My Mac mini
>>>>>>>> doesn?t have this issue...even though both are using same ver OS, Word, etc.
>>>>>>>> I have tried your fixes described here and neither works to solve the
>>>>>>>> toolbars not appearing.
>>>>>>>>
>>>>>>>> Also, I have been able to get them to reappear but the process to get them
>>>>>>>> back is painful. I have to reset them twice by turning off/on in document,
>>>>>>>> then they appear. But if I close the doc they disappear again and I need to
>>>>>>>> redo this whole process over again. This problem is recent and appeared
>>>>>>>> recently since doing latest OS update from Apple.
>>>>>>>>
>>>>>>>> Please help...F
>>>>>>>>
>>>>>>>>
>>>>>>>> On 12/16/09 1:16 PM, in article 59baf...@webcrossing.JaKIaxP2ac0,
>>>>>>>>
>>>>>>>> We
>>>>>>>>
>>>>>>>>
>>>>>>>> --B_3344081685_816075
>>>>>>>> Content-type: text/html;
>>>>>>>>> On Saturday, December 19, 2009 7:11 PM John McGhie wrote:
>>>>>>>>> Hi Frank:
>>>>>>>>>
>>>>>>>>>>>>>>>> I just wanted to thank Bob for solving the problem I have been struggling with for ages... where the heck my toolbars in Word and Excel for the Mac keep disappearing to. It never occurred to me to click the little capsule thingie on the far right of the document, and this is the first mention of it I have seen. It's a feature, not a bug, right???!!!
>>>>>>>>>>>>>>>>> Microsoft may consider it a "feature", but *I* entered it as a BUG :-)
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On 2/06/10 4:06 AM, in article 201061146...@sbcglobal.net, "<Lynn
>>>>>>>>>>>>>>>>> Hogarth>" <> wrote:
>>>>>>>>>>>>>>>>>> Actually, I consider it a feature - and a rather useful one... The fact that
>>>>>>>>>>>>>>>>>> it is unlabeled, unidentified & undocumented, however, is what qualifies as
>>>>>>>>>>>>>>>>>> a BUG! :-)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Regards |:>)
>>>>>>>>>>>>>>>>>> Bob Jones
>>>>>>>>>>>>>>>>>> [MVP] Office:Mac
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On 6/2/10 6:16 AM, in article C82C6C8A.C1E5%jo...@mcghie.name,