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how to stop mail merge from always opening when I open a Word doc

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amcl...@officeformac.com

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Mar 23, 2010, 12:41:58 AM3/23/10
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Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel I would be grateful if you could tell me how to stop the mail merge manager always opening when I open any word document. in addition, sometimes documents that are not mail merge documents will not open until I locate the source of the mail merge or remove the source. Very frustrating.

amclean

John McGhie

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Mar 23, 2010, 3:15:30 AM3/23/10
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This indicates that you have saved a Mail Merge Main Document as your Normal
template.

Unless you have valuable data in the Normal template (do you? You need to
be sure...) the easiest way to fix this is to delete Normal.dotm.

Quit (not minimise...) Word, before trying to delete Normal, or this won't
work.

Unless you have moved Normal.dotm it will be in ~/Library/Application
Support/Microsoft/Office/User Templates/

If you need to keep Normal, you need to customise your toolbar to add a
command that is not normally used.

The command is called MailMergeReset. Drag it to any toolbar, then drag it
off again when you have finished.

Close all other documents, use File>Open from within Word to navigate to
Normal, open it, then run the command, and save Normal.

Hope this helps


On 23/03/10 3:41 PM, in article 59bb5...@webcrossing.JaKIaxP2ac0,
"amcl...@officeformac.com" <amcl...@officeformac.com> wrote:

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The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:jo...@mcghie.name


amcl...@officeformac.com

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Mar 24, 2010, 8:54:51 PM3/24/10
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Thanks for the information. I still need help though. I deleted normal.dot but I have saved a number of template documents which I want to keep. So deleting normal.dot hasn't helped.

How do I customise the toolbar? I am using Microsoft Word for Mac version 12.2.4 latest update 12.2.4

amcl...@officeformac.com

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Mar 24, 2010, 9:04:28 PM3/24/10
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I now think i have fixed it by going to the template that I use running mailmergereset and then saving it as a new template and then deleting the old template.

Thank you very much.

Adam

amcl...@officeformac.com

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Mar 24, 2010, 8:58:50 PM3/24/10
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ok I found mailmergereset and dragged it to a document toolbar but it is not highlighted

John McGhie

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Mar 25, 2010, 10:50:55 PM3/25/10
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Hi Adam:

Yep, you've got it :-)

MailMergeReset will be enabled ONLY if the document you have open is a Mail
Merge Main Document.

Which is what happened to you :-)

Cheers


On 25/03/10 12:04 PM, in article 59bb5...@webcrossing.JaKIaxP2ac0,
"amcl...@officeformac.com" <amcl...@officeformac.com> wrote:

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