Calibri & Cambria font issues with Word 2008

[Craig...@officeformac.com]

Hi,

For some unknown reason Word 2008 will not display, or acknowledge that the Calibri & Cambria font exists, it's in my Font Book, and it's active but it will not display the font in documents, forcing the font to substitute.

Any suggestions?

Thanks

Craig

[John McGhie]

Hi Craig:

Hell, we haven't had that one before :-) (Not in Office 2008...)

It's gotta be a Font Cache problem.

A Hard (power-off) reboot SHOULD fix it. It forces rebuilding of the System
and Office font caches.

If that doesn't fix it, post back. We will have to work out where the font
cache is and how to zap it.

Cheers

On 17/01/08 12:50 AM, in article ee88c...@webcrossing.caR9absDaxw,
"Craig...@officeformac.com" <Craig...@officeformac.com> wrote:

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:jo...@mcghie.name

[Craig...@officeformac.com]

Hi, your right it was a font cache issue. I reboot didn't fix it, so I had to do a manual cache reset.

Here are the steps I took;

1. Open Terminal.
2. Type the following two commands:
cd `getconf DARWIN_USER_CACHE_DIR`
open ..
3. In the Finder window that appears, drag the folders -Caches-, -Tmp- and TemporaryItems to the Trash, if they exist.
4. Restart. You may get a message that the boot cache is being rebuilt.

After the reboot it was all fixed.

Thanks for you help.

Craig

[John McGhie]

Hi Craig:

Thanks for that. And thanks especially for your explicit instructions on
how to rebuild the font cache manually :-)

Cheers

On 19/01/08 9:23 PM, in article ee88...@webcrossing.caR9absDaxw,
"Craig...@officeformac.com" <Craig...@officeformac.com> wrote:

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/

Sydney, Australia. S33°53'34.20 E151°14'54.50