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har...@consumerwatchdog.org

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Feb 28, 2006, 10:41:23 PM2/28/06
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All of my documents - even a new one - show thousands of reviewers'
names. I have checked the "remove personal info on save" option under
preferences/security, but that does not work. How can I fix this?
Thanks.

CyberTaz

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Mar 2, 2006, 8:42:06 AM3/2/06
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I have no idea where all the reviewer names are coming from, but it
sounds like Track Changes may be turned on in your Normal template
and/or you may be the victim of a macro virus.

If you have antivirus software you might try running it. Also,
(assuming Office 2004) you can go to ~UserName>Documents>Microsoft User
Data, rename the Normal file (to oldnormal, for example), then launch
Word & see if the problem persists. If that fixes it, you can delete
the renamed file.

If this doesn't help, make sure to include any additional details -
including Word & OS versions - in order to enable someone to help you
further.

HTH |:>)

John McGhie [MVP - Word and Word Macintosh]

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Mar 3, 2006, 6:25:52 AM3/3/06
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Harvey:

Where are you seeing these "Reviewer names"?

I can't think of any place in Word where I would be able to see more than
ten names.

I am not trying to be argumentative: I am just wondering if what you are
looking at is in fact produced by Word's Comments function.

Cheers


On 1/3/06 2:41 PM, in article
1141184483.3...@v46g2000cwv.googlegroups.com,
"har...@consumerwatchdog.org" <har...@consumerwatchdog.org> wrote:

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <jo...@mcghie.name>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

har...@consumerwatchdog.org

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Mar 5, 2006, 3:59:15 PM3/5/06
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I use the "track changes" command frequently. I was able to eliminate
the long list of reviewers by checking the "remove personal info on
save" option under preferences/security only after rebooting, so that a
new document opens up clean. But each time I open a previously edited
document - even to "save as" to a new file - the list of reviewers
contained in the older document gets added to any new document I open -
even a brand new document. The list grows and grows as I open previous
documents.

Your suggestion - let word create a new normal template - worked. But
it got rid of all my customizations, of course. But I have tried this
before, and eventually, once I start opening/reviewing in other docs,
the reviewers' names appear - thousands, some in Russia fonts.

I'm using Word 2004, Mac OSX 10.4.5

Thank you for any further suggestions.

Daiya Mitchell

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Mar 5, 2006, 4:06:05 PM3/5/06
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You can recover your customizations (except keyboard shortcuts and changes
to built-in toolbars), see the last section of this page:
http://word.mvps.org/Mac/MacWordNormal.html

--
Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: <http://word.mvps.org/Mac/WordMacHome.html>
What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/

John McGhie [MVP - Word and Word Macintosh]

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Mar 8, 2006, 5:18:34 AM3/8/06
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Hi Harvey:

I don't want to sound alarmist, but that sounds so suspiciously like a virus
to me that I would strongly suggest that you run a deep scan with a
commercial antivirus program.

The Remove personal info" command should definitively remove this
information from any document you apply it to. Unless you copy tracked
changes into that document, those names should go away and stay away.

If they are coming back, they are being written to a common file: presumably
Normal template. However, they should stay there, not infect new documents.
So if they are getting into new documents without you copying text in, that
HAS to be a virus trying to harvest user names...

Sorry


On 6/3/06 7:59 AM, in article
1141592355.8...@u72g2000cwu.googlegroups.com,
"har...@consumerwatchdog.org" <har...@consumerwatchdog.org> wrote:

--

har...@consumerwatchdog.org

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Mar 8, 2006, 4:26:15 PM3/8/06
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John, Daiya, thank you for these suggestions. I have a commercial virus
program operational at all times, and I am running it again. I will
report back to you. Thought that the program would have alerted me...
also, thought that Mac viriuses are very rare. I have had this problem
since the Office 04 came out. Meanwhile, wouldn't an infection of the
Normal template automatically infect every new document based on it?

John McGhie [MVP - Word and Word Macintosh]

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Mar 9, 2006, 1:00:47 AM3/9/06
to
Hi Harvey:

Mac-only viruses may be rare, but "any computer including Mac" viruses are
NOT :-) Many of the viruses currently in the wild use an application as
their platform, rather than a specific OS, so they can run on anything.

The script kiddies are getting more brain-dead by the minute -- but they're
not the problem we worry most about. All those graduates from the School of
Computing Science in the former Soviet Union need to feed their families.
They have PhDs in computing science. And there's not much the Russian Mafia
will stop at. And plenty of not-so-nice companies in the USA who will hire
the Russian mafia to collect information that may be useful to them.

So now we're looking at malware created by people with formal training in
complex programming who are as smart as the people who invented Mac OS.
They'll get through anything that's not properly secured by a current
security suite. When you say "reviewer's names" appearing in "Russian
script" I start thinking "Email or contact address harvester". If that's
what it is, these guys are not so smart: you caught them :-)

You are correct: A problem in Normal template would normally be copied to
any document that is created FROM it. Fine distinction: A document may have
been created by someone else from their Normal template: when it arrives on
your system, it is still attached to Normal template but is not based upon
YOUR Normal template.

Once the document has been created, it makes no further reference to its
template. So documents created by others should not inherit the problem
even if it does afflict your Normal template.

The exception is if there is some macro code in the template that is
explicitly replicating this problem. If you like, email me direct and I
will get a sample from you and see if I can figure out where the problem is.

(Don't try to send in HTML and don't include any attachment, or I will never
see your email... I need to send you a password before you can get that sort
of thing through my firewall.)

Cheers

On 9/3/06 8:26 AM, in article
1141853175.7...@i40g2000cwc.googlegroups.com,
"har...@consumerwatchdog.org" <har...@consumerwatchdog.org> wrote:

--

Shawn Larson

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Mar 9, 2006, 5:50:35 PM3/9/06
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Are you seeing the long list of reviewers from the Show drop-down on the
Reviewing toolbar? Mac Word 2004 caches reviewer names from documents that
have been reviewed at some point. That cache should be cleared out when you
quit Word. Are the reviewers listed right after you have launched Word?
This cache is internal to Word and is not any type of temporary file that
you could manually delete.


--
Shawn Larson
Mac: Word Test
Macintosh Business Unit
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

Find out everything about Microsoft Mac Newsgroups at:
[http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups]
Check out product updates and news & info at:
[http://www.microsoft.com//mac]


On 3/5/06 12:59 PM, in article
1141592355.8...@u72g2000cwu.googlegroups.com,

John McGhie [MVP - Word and Word Macintosh]

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Mar 10, 2006, 1:53:33 AM3/10/06
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Hi Shawn:

Why, on earth?? :-) I would say that's a bug ... I can't imagine why a
user would want reviewer names cached from document to document (and what
else is being cached in there?).

Can you imagine the impact this would have in Word invoked as a background
application on a server? The security implications of having these names
harvestable by a rogue application?

Let's not do this any more :-)

Cheers


On 10/3/06 9:50 AM, in article C035F13B.586D%shaw...@msn.com, "Shawn
Larson" <shaw...@msn.com> wrote:

> Are you seeing the long list of reviewers from the Show drop-down on the
> Reviewing toolbar? Mac Word 2004 caches reviewer names from documents that
> have been reviewed at some point. That cache should be cleared out when you
> quit Word. Are the reviewers listed right after you have launched Word?
> This cache is internal to Word and is not any type of temporary file that
> you could manually delete.
>

--

Please reply to the newsgroup to maintain the thread. Please do not email

har...@consumerwatchdog.org

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Mar 14, 2006, 11:13:04 PM3/14/06
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That is exactly where they are appearing. Trashing the normal.doc has
stopped the problem for now. I will post again when it recurs. Thanks.
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