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registr...@officeformac.com

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Dec 16, 2009, 11:16:20 AM12/16/09
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Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel EVERY time I open a document in Word 2008 it is telling me when I edit it, then try to save it that "This file is read-only. To save a copy, click OK, and give the document a new name in the Save dialog box." I have renamed the file at least 5 different times because of this, and am running out of different names to call the file!

I am running Mac OS X Version 10.6.2 with an Intel Core 2 Duo processor. Microsoft Word 2008 for Mac Version 12.2.0 Latest installed update 12.2.1.

When I click ok - to give document a new name the save: Microsoft Word Dialog box comes up and tells me that a compatibility check is recommended. I run the compatibility check and it tells me no issues were found. If I click save and try to name it the same name - it does not work. If I click cancel, and try to save again - same error message. Any help would be appreciated.

John McGhie

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Dec 16, 2009, 6:06:11 PM12/16/09
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You're not telling us "Where" you are attempting to save the document, but I
suspect you are saving to a network.

Disregard the compatibility check and Save-As to a new file name.

If you are saving to a network, it's a bug: send your system administrator
in here and we'll try to point them to a work-around.

Cheers


On 17/12/09 3:16 AM, in article 59baf...@webcrossing.JaKIaxP2ac0,
"registr...@officeformac.com" <registr...@officeformac.com> wrote:

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name


RobR

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Jan 7, 2010, 10:43:03 AM1/7/10
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I too, am having this problem. I administer a Windows network here at a State
University. My boss has the only Mac in our department. After upgrading to
10.6 he started experiencing this issue. He's saving to a network share on a
Windows 2003 server. We are using AD. There is a utility called DAVE fro
Thursby Software that does 'resolve' the issue. We used a trial version. Our
legal red tape makes it difficult to purchase software here so we were unable
to purchase the software. I've been looking for a resolution for a few
months. I would appreciate info regarding a work around. - Rob

"John McGhie" wrote:

> .
>

registr...@officeformac.com

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Jan 7, 2010, 12:06:33 PM1/7/10
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I am saving the document to my local computer only. If I do as you say and disregard the compatibility check, and click save-as, that means every time I open a document, I have to save it as something different. That is NOT going to work. I don't want to have the same document with minor edits saved 3 different ways, then having to pick the latest document from the date/time stamp. There has to be a better way.

John McGhie

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Jan 8, 2010, 1:51:24 AM1/8/10
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If you set the owner of the folder he is sharing to to be "Network Service"
it will work.

There's a procedure telling you exactly how on www.word.mvps.org in the
Macintosh section. Sorry, I am on the train at the moment, and I can't
remember the details.


On 8/01/10 2:43 AM, in article
7CCE885F-5F84-4416...@microsoft.com, "RobR"

John McGhie

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Jan 8, 2010, 1:54:53 AM1/8/10
to
No: Local computer is a different error.

You are an update behind: put the latest update in: it has fixes in this
specific area.

Then use Disk Utility to repair permissions. And then reboot.

This may resolve the error. Generally, it's a locking or permissions
problem, and it can be "anything" including backup or scanning software
locking the file.

Cheers

On 8/01/10 4:06 AM, in article 59baf...@webcrossing.JaKIaxP2ac0,
"registr...@officeformac.com" <registr...@officeformac.com> wrote:

This email is my business email -- Please do not email me about forum

brucejohnson

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Feb 4, 2010, 2:01:58 PM2/4/10
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I have one user with this very issue.

Her Mac (running 10.6) is joined to our domain, and she's logging on with her domain credentials.

She's saving the files on our Win2k3 file server, and nothing untoward seems up with the file permissions on the server.

It's specific to *this* user, other Mac users are not having this issue.


John McGhie wrote:

You're not telling us "Where" you are attempting to save the document, but

16-Dec-09

You're not telling us "Where" you are attempting to save the document, but I
suspect you are saving to a network.

Disregard the compatibility check and Save-As to a new file name.

If you are saving to a network, it is a bug: send your system administrator
in here and we will try to point them to a work-around.

Cheers


On 17/12/09 3:16 AM, in article 59baf...@webcrossing.JaKIaxP2ac0,

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name

Previous Posts In This Thread:

On Wednesday, December 16, 2009 11:16 AM
registrarlauri wrote:

Read-Only Files


Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

EVERY time I open a document in Word 2008 it is telling me when I edit it, then try to save it that &quot;This file is read-only. To save a copy, click OK, and give the document a new name in the Save dialog box.&quot; I have renamed the file at least 5 different times because of this, and am running out of different names to call the file! <br><br>I am running Mac OS X Version 10.6.2 with an Intel Core 2 Duo processor. Microsoft Word 2008 for Mac Version 12.2.0 Latest installed update 12.2.1. <br><br>When I click ok - to give document a new name the save: Microsoft Word Dialog box comes up and tells me that a compatibility check is recommended. I run the compatibility check and it tells me no issues were found. If I click save and try to name it the same name - it does not work. If I click cancel, and try to save again - same error message. Any help would be appreciated.

On Wednesday, December 16, 2009 6:06 PM
John McGhie wrote:

You're not telling us "Where" you are attempting to save the document, but
You're not telling us "Where" you are attempting to save the document, but I
suspect you are saving to a network.

Disregard the compatibility check and Save-As to a new file name.

If you are saving to a network, it is a bug: send your system administrator
in here and we will try to point them to a work-around.

Cheers


On 17/12/09 3:16 AM, in article 59baf...@webcrossing.JaKIaxP2ac0,

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name

On Thursday, January 07, 2010 10:43 AM
RobR wrote:

I too, am having this problem.
I too, am having this problem. I administer a Windows network here at a State
University. My boss has the only Mac in our department. After upgrading to
10.6 he started experiencing this issue. He's saving to a network share on a
Windows 2003 server. We are using AD. There is a utility called DAVE fro
Thursby Software that does 'resolve' the issue. We used a trial version. Our
legal red tape makes it difficult to purchase software here so we were unable

to purchase the software. I have been looking for a resolution for a few


months. I would appreciate info regarding a work around. - Rob

"John McGhie" wrote:

On Thursday, January 07, 2010 12:06 PM
registrarlauri wrote:

I am saving the document to my local computer only.

I am saving the document to my local computer only. If I do as you say and disregard the compatibility check, and click save-as, that means every time I open a document, I have to save it as something different. That is NOT going to work. I do not want to have the same document with minor edits saved 3 different ways, then having to pick the latest document from the date/time stamp. There has to be a better way.

On Friday, January 08, 2010 1:51 AM
John McGhie wrote:

If you set the owner of the folder he is sharing to to be "Network Service"it
If you set the owner of the folder he is sharing to to be "Network Service"
it will work.

There is a procedure telling you exactly how on www.word.mvps.org in the
Macintosh section. Sorry, I am on the train at the moment, and I cannot
remember the details.


On 8/01/10 2:43 AM, in article
7CCE885F-5F84-4416...@microsoft.com, "RobR"

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name

On Friday, January 08, 2010 1:54 AM
John McGhie wrote:

No: Local computer is a different error.
No: Local computer is a different error.

You are an update behind: put the latest update in: it has fixes in this
specific area.

Then use Disk Utility to repair permissions. And then reboot.

This may resolve the error. Generally, it is a locking or permissions


problem, and it can be "anything" including backup or scanning software
locking the file.

Cheers

On 8/01/10 4:06 AM, in article 59baf...@webcrossing.JaKIaxP2ac0,

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name


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Crazy_African

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Feb 9, 2010, 1:30:01 PM2/9/10
to
I am having a similar issue, on multiple OS 10.6 machines with Office 2008. I
have an important question. Is your Mac bound to an Active Directory domain?
All the machines I have that are showing the issue are bound to the Active
Directory domain. My 10.5 machines that are bound to the domain and are using
Office 2008 are not showing the issue.

If they are bound to your domain, try one thing to see whether you issue and
mine are related. Select the file that is read only. Get info on it. Look at
the permissions. Don't change anything. Just look at the permissions under
"Sharing and Permissions" in the get Info window. Then open the document, add
a couple of characters and save. If it saves, but then turns the document
into read only, you have the same issue I have.

I have a lot more info on this issue, although I don't quite have a viable
resolution. Let me know if this issue is related. Thanks, Ilan

"registr...@officeformac.com" wrote:

> Version: 2008
> Operating System: Mac OS X 10.6 (Snow Leopard)
> Processor: Intel
>

> EVERY time I open a document in Word 2008 it is telling me when I edit it, then try to save it that "This file is read-only. To save a copy, click OK, and give the document a new name in the Save dialog box." I have renamed the file at least 5 different times because of this, and am running out of different names to call the file! <br><br>I am running Mac OS X Version 10.6.2 with an Intel Core 2 Duo processor. Microsoft Word 2008 for Mac Version 12.2.0 Latest installed update 12.2.1. <br><br>When I click ok - to give document a new name the save: Microsoft Word Dialog box comes up and tells me that a compatibility check is recommended. I run the compatibility check and it tells me no issues were found. If I click save and try to name it the same name - it does not work. If I click cancel, and try to save again - same error message. Any help would be appreciated.
> .
>

fur...@officeformac.com

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Feb 10, 2010, 2:53:29 PM2/10/10
to
We are having this issue with our 10.5 users on a 2k8 AD server accessing a 2k3 file server. When you go to save it gives the same, permissions error and it creates a random Unix file with just numbers as a file name. Any help would be appreciated.

fur...@officeformac.com

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Feb 10, 2010, 5:01:21 PM2/10/10
to
Finally found the article that John was speaking of. It is found here http://word.mvps.org/Mac/CantSaveToServer.html

Crazy_African

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Feb 11, 2010, 11:54:02 AM2/11/10
to
I have done a little testing. I initially tried giving NETWORK SERVICE
ownership, but it didn't work. I figured out an extra piece. The NETWORK
SERVICE account needs to have ownership of the root of the share. Here's the
scenario:
On the server (member of 2k3 domain), a folder called "Level 1" has a bunch
of files and a folder called "Level 2" inside it. The "Level 1" folder is
shared as a share called Level 1 and the "Level 2" folder is also shared as
a share called Level 2. NETWORK SERVICE is given ownership of the Level 2
folder.

A Word .docx file is in the Level 2 folder.

Connect to the Level 1 share and navigate to the Level 2 folder. Also
connect to the Level 2 share directly.

You are now looking at the same file, but connected to it in two ways.
Opening the file from the Level 1 share will allow you to save one, turning
it into a read-only file. Opening it from the Level 2 share instead allows
you to save as much as you want.

If you give NETWORK SERVICE ownership of the Level 1 folder, then the
problem is gone. You can save as much as you want, whether you connect to
Level 1 and navigate to the file, or connect to Level 2 directly.

** There is a warning here. If you have a folder within these shares where
you have removed permissions for most accounts, including administrators, you
can blow away the permissions by taking ownership. If the server does not
have permissions to the folder (if the managers have permissions but systems
administrators do not for confidentiality reasons), the server can still take
ownership. If you do take ownership, it will remove the access that was set
up prior to taking ownership. That can be a problem if you have customized
permissions in that way. We have a few folders here and there that are
protected in such ways.

"fur...@officeformac.com" wrote:

> Finally found the article that John was speaking of. It is found here <a href="http://word.mvps.org/Mac/CantSaveToServer.html">http://word.mvps.org/Mac/CantSaveToServer.html</a>
> .
>

John McGhie

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Feb 15, 2010, 1:58:05 AM2/15/10
to
Hi Crazy African:

I will add your comments to the article on
http://word.mvps.org/Mac/CantSaveToServer.html

If you would like to email me with your real name and how you would like to
be credited, I can add those details too :-)

Many thanks

On 11/02/10 8:54 AM, in article
6E9A38DA-A236-463C...@microsoft.com, "Crazy_African"
<CrazyA...@discussions.microsoft.com> wrote:

This email is my business email -- Please do not email me about forum

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