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Send to mail recipient greyed out (Office for Mac)

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parttim...@officeformac.com

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Feb 12, 2008, 1:40:18 PM2/12/08
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Hi,

I just switched to Mac (what a relief!) but I encountered a problem with a (ah) MS Office. I noticed this same quirk when I was using a PC, but fixed it through the registry.

Here is what happens: the option to send a document as an e-mail attachment (under 'File', 'Send to') is grayed out. In Windows I eventually solved this by changing registry setting, but how would I go about this on a Mac?

I am a copywriter (not English so that explains the crappy phrasing) and have to use this feature often.

I have a brand new iMac and use Thunderbird for e-mail. Latest Office. All updates.

Thanks in advance!

Daiya Mitchell

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Feb 12, 2008, 5:45:32 PM2/12/08
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I think the File | Send To As Attachment command doesn't cooperate with
Thunderbird. It works fine here when my default email program is
Entourage or Mail, but when I set the default email program to
Thunderbird, File | Send To as Attachment greys out for me too.

File | Send To As HTML will *only* work with Entourage as the default
email program, by the way--in fact, it won't even show up without that.

Just by the way: I believe, but am not entirely sure, that in general
stuff that was in the registry in Windows is in preferences on the Mac.
But every app keeps its own preference file, where it saves the settings
that are in Word | Preferences or Excel | Preferences dialogs. But it's
not really applicable in this case, anyhow.

John McGhie

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Feb 12, 2008, 6:51:09 PM2/12/08
to
Yep: There's your problem!

"Send To:" uses your default mail application. You need to set Thunderbird
as your default email application.

I think you have to do that using the preferences in Apple Mail.

Personally, I never bothered, because I find Entourage (which you already
own...) to be better than Thunderbird :-)

Cheers


On 13/02/08 5:40 AM, in article ee8d2...@webcrossing.caR9absDaxw,
"parttim...@officeformac.com" <parttim...@officeformac.com> wrote:

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Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:jo...@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50

Unknown

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Feb 13, 2008, 6:10:47 AM2/13/08
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Thanks! I decided to give Entourage (which I looked upon suspiciously, thinking it was an Outlook clone) a shot and it works perfectly. Pretty nifty mail-reader. Issue resolved.

John McGhie

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Feb 13, 2008, 10:45:03 PM2/13/08
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Entourage is actually "Outlook Express" on steroids.

It is NOT "Outlook" :-)

Years back, Outlook Express was invented on the Mac and migrated to the PC.

The Mac version continued development. When they needed a powerful email
client to connect to the Exchange Server, they decided not to port the Very
Horrid Outlook back to the Mac.

Outlook is an unholy sticky-tape and string exercise to weld MS Mail and
Schedule + and Outlook Express and Internet Explorer together, all sitting
on an Access database.

Instead they sent Mac Outlook Express to the gym and added Exchange's
transport protocols to it, to produce Entourage.

It's a much nicer personal and small business email client. Particularly if
you are using IMAP :-)

Cheers

On 13/02/08 10:10 PM, in article ee8d...@webcrossing.caR9absDaxw,
"parttimegenius" <parttimegenius> wrote:

--

Bill Weylock

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Feb 14, 2008, 1:28:49 PM2/14/08
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The only thing office does better than Entourage is handle appointment requests generated from Adobe Connect or GoToMeeting. Entourage gets confused, especially if people send out changes. Sadly 2008 handles them more poorly than 2004 did. I usually can’t accept or reject a meeting if it’s an update. I have to go into Outlook.



On 2/13/08 7:45 PM, in article C3DA046F.10780%jo...@mcghie.name, "John McGhie" <jo...@mcghie.name> wrote:

Entourage is actually "Outlook Express" on steroids.

It is NOT "Outlook"  :-)

Years back, Outlook Express was invented on the Mac and migrated to the PC.

The Mac version continued development.  When they needed a powerful email
client to connect to the Exchange Server, they decided not to port the Very
Horrid™ Outlook back to the Mac.

Outlook is an unholy sticky-tape and string exercise to weld MS Mail and
Schedule + and Outlook Express and Internet Explorer together, all sitting
on an Access database.

Instead they sent Mac Outlook Express to the gym and added Exchange's
transport protocols to it, to produce Entourage.

It's a much nicer personal and small business email client.  Particularly if
you are using IMAP :-)

Cheers

On 13/02/08 10:10 PM, in article ee8d...@webcrossing.caR9absDaxw,
"parttimegenius" <parttimegenius> wrote:

> Thanks! I decided to give Entourage (which I looked upon suspiciously,
> thinking it was an Outlook clone) a shot and it works perfectly. Pretty nifty
> mail-reader. Issue resolved.

Best,

Bill
Imac 2.8Ghz -10.5.1
Office 2008/2003 - Windows XP Pro SP2


John McGhie

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Feb 14, 2008, 7:31:06 PM2/14/08
to
Read that error message as "Can't find 'a' Custom Dictionary with the
REQUESTED LANGUAGE".

Word can have 255 custom dictionaries, each in a different language.

Users who generally work in only one or two languages, should set their
custom dictionary to have a language of "None". That will enable it to work
in "any" language, and Word will stop looking for new ones.

The custom dictionaries only affect the words you 'add'. Word will switch
main dictionary languages seamlessly on the fly. You need to make sure that
you have the text marked in the desired language in each document.

Look it up in the Help. And understand that there are "29" flavours of
English. So if you have text in English UK and you have your custom
dictionary set to English US, it ain't gonna word. See why I recommend
"none" as your custom dictionary language?

Hope this helps


On 14/02/08 8:52 PM, in article ee8d...@webcrossing.caR9absDaxw,
"parttimegenius" <parttimegenius> wrote:

> Hear, hear! I haven't even switched to IMAP (yet) but I agree that it's a
> nifty mail-client. I am actually rather impressed by the entire suite,
> although I have one annoying problem: Word keeps having trouble finding the
> custom dictionary ("custom dictionary is not available" message when starting
> up Word and/or opening documents), which is in its default location. Other
> then that: entirely content!

Unknown

unread,
Feb 15, 2008, 4:09:16 AM2/15/08
to
Thanks (again)! Are you sure you're not the developer of the program?

Although my custom dictionary's setting was already set to 'none' deactivating it and creating a custom custom dictionary - again, with 'none' as the language, seems to do the trick.

"Read that error message as "Can't find 'a' Custom Dictionary with the REQUESTED LANGUAGE"."

probably is too much of a giveaway. ;-)

Erwin

John McGhie

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Feb 15, 2008, 7:28:45 AM2/15/08
to
Hi Erwin:

Thanks for adding your name: nice to know there's a real person at the other
end.

Yes, I am quite sure I am not the developer of the program :-) MVPs are
supposed to know a little bit about the product they support. Hang around
and we'll soon have you tarred with the same brush!

Cheers


On 15/02/08 8:09 PM, in article ee8d...@webcrossing.caR9absDaxw,
"parttimegenius" <parttimegenius> wrote:

--

Rodrigo Quites Reis

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Apr 18, 2008, 1:27:55 PM4/18/08
to
I am still having an issue trying to enable the "send to" option with Thunderbird (it is greyed out).

I am sure that Thunderbird is the default mail application in my system.

Thanks in advance,
Rodrigo

John McGhie

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Apr 19, 2008, 1:39:44 AM4/19/08
to
Hi Rodrigo:

I am in an aeroplane at the moment so I can't check, but my recollection is
that Thunderbird has no MAPI, so it won't (can not) work!

Use Entourage -- it's a better application :-)

Hope this helps

On 18/04/08 10:27 AM, in article ee8d...@webcrossing.caR9absDaxw, "Rodrigo
Quites Reis" <qui...@uol.com.br> wrote:

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:jo...@mcghie.name

Phillip Jones

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Apr 19, 2008, 3:24:21 PM4/19/08
to

John McGhie wrote:
> Hi Rodrigo:
>
> I am in an aeroplane at the moment so I can't check, but my recollection is
> that Thunderbird has no MAPI, so it won't (can not) work!
>
> Use Entourage -- it's a better application :-)

You have a low threshold for Taste. ;-)

I've tried Entourage and I find it very non-intuitive, and complex. Its
almost impossible to read newsgroups such as these. Mozilla has gotten
it correct since the days of Netscape Navigator 3.0.1.a. I use
thunderbird on my lap top but my preference is SeaMonkey (successor to
Netscape Communicator, Mozilla).

Just What you get use to.


>
> Hope this helps
>
> On 18/04/08 10:27 AM, in article ee8d...@webcrossing.caR9absDaxw, "Rodrigo
> Quites Reis" <qui...@uol.com.br> wrote:
>
>> I am still having an issue trying to enable the "send to" option with
>> Thunderbird (it is greyed out).
>>
>> I am sure that Thunderbird is the default mail application in my system.
>>
>> Thanks in advance,
>> Rodrigo
>

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