Word 2008 freezes when copying text.
macus...@officeformac.com
my copy of Word 2008 constantly hangs (I get the spinning wheel) when I try to copy anything from other applications including text via Safari from the internet. I've already tried reinstalling it but I still have the same problem. I'm running Snow Leopard. Does anyone know of a potential solution?
Thanks.
CyberTaz
itself. Cutting/Copying is a function of the operating system in conjunction
with the design of the program you're using at the time. OTOH, If it
actually occurs when *pasting*, that's a different story.
This is something that was addressed in previous updates & those updates are
critical to the operation of Office in Snow Leopard. It sounds like you
haven't applied those updates. Your installation of Office should be at
12.2.3 & you need the 10.6.2 update of Snow Leopard. Once you have all the
software updated run Disk Utility - Repair Disk Permissions, restart your
Mac & see if the problem persists.
BTW: Reinstalling Office is *rarely* the proper procedure for any type of
issue & can actually do more harm than good... Such as getting Office back
up to date as well as other issues. If you have any problems reply here with
specific details on how to proceed.
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 12/6/09 9:45 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
macus...@officeformac.com
> If it occurs when you're *copying* it most likely isn't a problem with Word
> itself. Cutting/Copying is a function of the operating system in conjunction
> with the design of the program you're using at the time. OTOH, If it
> actually occurs when *pasting*, that's a different story.
>
> This is something that was addressed in previous updates & those updates are
> critical to the operation of Office in Snow Leopard. It sounds like you
> haven't applied those updates. Your installation of Office should be at
> 12.2.3 & you need the 10.6.2 update of Snow Leopard. Once you have all the
> software updated run Disk Utility - Repair Disk Permissions, restart your
> Mac & see if the problem persists.
>
> BTW: Reinstalling Office is *rarely* the proper procedure for any type of
> issue & can actually do more harm than good... Such as getting Office back
> up to date as well as other issues. If you have any problems reply here with
> specific details on how to proceed.
>
> HTH |:>)
> Bob Jones
> [MVP] Office:Mac
>
>
>
> On 12/6/09 9:45 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
CyberTaz
material? Where are you copying it from? What program are you using when you
do the copying? What other details can you provide?
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 12/8/09 8:08 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
macus...@officeformac.com
Regards,
> OK, now that those issues are ruled out: What is the nature of the copied
> material? Where are you copying it from? What program are you using when you
> do the copying? What other details can you provide?
>
> Regards |:>)
> Bob Jones
> [MVP] Office:Mac
>
>
>
> On 12/8/09 8:08 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
John McGhie
interpreted by Word.
It may be that you are attempting to copy from a "secure" web page that
insists on refreshing the page when you try to paste, and Word is waiting
for the refresh to happen, but it cannot because the browser has the page
locked.
You can get lots of silliness like this trying to paste active content from
web pages.
Which page are you trying to copy from? I'll take a look.
Cheers
On 13/12/09 10:42 PM, in article 59bae...@webcrossing.JaKIaxP2ac0,
"macus...@officeformac.com" <macus...@officeformac.com> wrote:
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
macus...@officeformac.com
I just tried to do it from this webpage and the same error, of endlessly rotating wheel, occurred. With Firefox however, there was no problem just from Safari and Textedit. What can I try?
John McGhie
five different websites all feeding into the server I am looking at, which
is not a "Web Page".
Sorry...
On 15/12/09 12:30 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
"macus...@officeformac.com" <macus...@officeformac.com> wrote:
--
macus...@officeformac.com
I've tested these pages, none of them work. Although I can copy the URL from the address bar into a word document without any problems any text from any website won't work.
http://www.officeformac.com/ms/ProductForums/Word/8965/5
http://www.google.com.au/
http://ninemsn.com.au/
Any advice?
John McGhie
Check your firewall: if the firewall is blocking Word from accessing the
Internet, it will hang when pasting web pages.
Other than that, if you are sure those updates are applied, I cannot think
what might be causing this. Are you running any haxies such as TypeItForMe
that might be interfering with the operation of the clipboard?
Cheers
On 15/12/09 1:05 PM, in article 59bae...@webcrossing.JaKIaxP2ac0,
"macus...@officeformac.com" <macus...@officeformac.com> wrote:
--
CyberTaz
listed - or any others, for that matter, using:
Office 12.2.3
OS X 10.4.11
Safari 4.0.4
Try logging in while holding the Shift key & see if the problem persists. If
it doesn't there is definitely some program which launches automatically
that is interfering with the clipboard operation.
Does the same thing happen if you use Word's Edit> Paste Special options
rather than simply pasting?
What most makes me suspect that this is not an Office issue is the fact that
you've mentioned several times that the hang occurs when you paste content
from TextEdit. AFAIK, there is nothing that a TextEdit file can contain
which should present a problem of that nature when pasted into either Word
or Excel. I'm still leaning toward an influence external of Office.
If the problem continues it might be worth fetching the OS X 10.6.2 COMBO
Update from Apple Downloads & reapplying that.
http://www.apple.com/support/downloads/
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 12/15/09 1:55 AM, in article C74D7E0C.5EE0%jo...@mcghie.name, "John
macilv
if I copy in Safari or pages and want to paste into Word 2008, word
freezes. It's even if I have something out of safari or pages in the
clipboard and start writing something in word (without pasting), word
2008 freezes.
But if I copy something out of firefox everything works well. We have
5 macs. On 2 systems we have this problem. One has just been
installed. I also tried other users, new users...nothing helped.
Best regards,
Michael
John McGhie
do to help you.
Versions and update levels, please, or we can't help.
On 17/12/09 11:59 PM, in article
e514ea4f-0adc-422c...@y24g2000yqb.googlegroups.com, "macilv"
<michael.s...@googlemail.com> wrote:
--
macilv
> You have not specified your software environment, so there's not much we can
> do to help you.
>
> Versions and update levels, please, or we can't help.
>
> On 17/12/09 11:59 PM, in article
>
> <michael.schaeff...@googlemail.com> wrote:
> > We have the same Problem,
> > if I copy in Safari or pages and want to paste into Word 2008, word
> > freezes. It's even if I have something out of safari or pages in the
> > clipboard and start writing something in word (without pasting), word
> > 2008 freezes.
> > But if I copy something out of firefox everything works well. We have
> > 5 macs. On 2 systems we have this problem. One has just been
> > installed. I also tried other users, new users...nothing helped.
> > Best regards,
> > Michael
>
> --
>
> The email below is my business email -- Please do not email me about forum
> matters unless I ask you to; or unless you intend to pay!
>
> John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
> McGhie Information Engineering Pty Ltd
> Sydney, Australia. | Ph: +61 (0)4 1209 1410
Hi,
ok we have everything up to date:
MacOS: 10.6.2
Word 2008: 12.2.3
Best regards,
Michael
John McGhie
OK, that's the combination I am using, so now tell me which URLs you are
trying to paste, because it works here...
Out of either Firefox or Safari.
How much memory do you have in that box? Which file format is the word
document in? Does this happen in a new blank document?
It may be worth deleting your Normal.dotm.
Cheers
On 22/12/09 10:28 AM, in article
edda4cf4-5901-412a...@j19g2000yqk.googlegroups.com, "macilv"
<michael.s...@googlemail.com> wrote:
--
+61 4 1209 1410, mailto:jo...@mcghie.name
CyberTaz
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 12/22/09 4:34 AM, in article C756DDBE.644F%jo...@mcghie.name, "John
michaelthompson
Thanks,
Mike
Rutherford County School District
Forest City, NC 28043
macuser198 wrote:
Word 2008 freezes when copying text.
06-Dec-09
Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Hi all, <br>
my copy of Word 2008 constantly hangs (I get the spinning wheel) when I try to copy anything from other applications including text via Safari from the internet. I have already tried reinstalling it but I still have the same problem. I am running Snow Leopard. Does anyone know of a potential solution? <br>
Thanks.
Previous Posts In This Thread:
On Sunday, December 06, 2009 9:45 AM
macuser198 wrote:
Word 2008 freezes when copying text.
Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Hi all, <br>
my copy of Word 2008 constantly hangs (I get the spinning wheel) when I try to copy anything from other applications including text via Safari from the internet. I have already tried reinstalling it but I still have the same problem. I am running Snow Leopard. Does anyone know of a potential solution? <br>
Thanks.
On Sunday, December 06, 2009 10:45 AM
CyberTaz wrote:
If it occurs when you are *copying* it most likely is not a problem with
If it occurs when you are *copying* it most likely is not a problem with Word
itself. Cutting/Copying is a function of the operating system in conjunction
with the design of the program you are using at the time. OTOH, If it
actually occurs when *pasting*, that is a different story.
This is something that was addressed in previous updates & those updates are
critical to the operation of Office in Snow Leopard. It sounds like you
have not applied those updates. Your installation of Office should be at
12.2.3 & you need the 10.6.2 update of Snow Leopard. Once you have all the
software updated run Disk Utility - Repair Disk Permissions, restart your
Mac & see if the problem persists.
BTW: Reinstalling Office is *rarely* the proper procedure for any type of
issue & can actually do more harm than good... Such as getting Office back
up to date as well as other issues. If you have any problems reply here with
specific details on how to proceed.
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 12/6/09 9:45 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
On Tuesday, December 08, 2009 8:08 AM
macuser198 wrote:
Sorry, should have been more specific.
Sorry, should have been more specific. The problem occurs when *pasting* into Word, although it seems that Excel also hangs when trying to paste. I am running 12.2.3 Office and 10.6.2 Snow Leopard. Following your suggestion I ran Disk Utility and repaired disk permissions and restarted. Problem still persists. Do you have any suggestions? <br><br>> If it occurs when you are *copying* it most likely is not a problem with Word <br>
On Tuesday, December 08, 2009 2:41 PM
CyberTaz wrote:
OK, now that those issues are ruled out: What is the nature of the
OK, now that those issues are ruled out: What is the nature of the copied
material? Where are you copying it from? What program are you using when you
do the copying? What other details can you provide?
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 12/8/09 8:08 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
On Sunday, December 13, 2009 6:42 AM
macuser198 wrote:
The copied material is seemingly any type of text or image.
The copied material is seemingly any type of text or image. But when I tested it using different programs it was quite puzzling. Both Word and Excel froze when trying to paste material from Safari and Textedit. But for some reason it seemed to work fine from Firefox. I do not know what this means but it might implicate the source of the issue. Any ideas? <br><br>Regards, <br><br>> OK, now that those issues are ruled out: What is the nature of the copied <br>
On Sunday, December 13, 2009 7:15 AM
John McGhie wrote:
Effectively, this means that the code you have on the clipboard can not
Effectively, this means that the code you have on the clipboard can not be
interpreted by Word.
It may be that you are attempting to copy from a "secure" web page that
insists on refreshing the page when you try to paste, and Word is waiting
for the refresh to happen, but it cannot because the browser has the page
locked.
You can get lots of silliness like this trying to paste active content from
web pages.
Which page are you trying to copy from? I will take a look.
Cheers
On 13/12/09 10:42 PM, in article 59bae...@webcrossing.JaKIaxP2ac0,
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
On Monday, December 14, 2009 8:30 AM
macuser198 wrote:
Hi John, <br>I just tried to do it from this webpage and the same error, of
Hi John, <br>
I just tried to do it from this webpage and the same error, of endlessly rotating wheel, occurred. With Firefox however, there was no problem just from Safari and Textedit. What can I try? <br><br>> Effectively, this means that the code you have on the clipboard can not be <br>
On Monday, December 14, 2009 9:23 AM
John McGhie wrote:
Sorry, I need the URL of the web page you are looking at.
Sorry, I need the URL of the web page you are looking at. There are about
five different websites all feeding into the server I am looking at, which
is not a "Web Page".
Sorry...
On 15/12/09 12:30 AM, in article 59bae...@webcrossing.JaKIaxP2ac0,
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
On Monday, December 14, 2009 9:05 PM
macuser198 wrote:
Hi John, <br><br>I have tested these pages, none of them work.
Hi John, <br><br>I have tested these pages, none of them work. Although I can copy the URL from the address bar into a word document without any problems any text from any website will not work. <br><br><a href="http://www.officeformac.com/ms/ProductForums/Word/8965/5">http://www.officeformac.com/ms/ProductForums/Word/8965/5</a> <br>
<a href="http://www.google.com.au/">http://www.google.com.au/</a> <br>
<a href="http://ninemsn.com.au/">http://ninemsn.com.au/</a> <br><br>Any advice?
On Tuesday, December 15, 2009 1:55 AM
John McGhie wrote:
No. They all work here (or at least, they do not hang Word...
No. They all work here (or at least, they do not hang Word...)
Check your firewall: if the firewall is blocking Word from accessing the
Internet, it will hang when pasting web pages.
Other than that, if you are sure those updates are applied, I cannot think
what might be causing this. Are you running any haxies such as TypeItForMe
that might be interfering with the operation of the clipboard?
Cheers
On 15/12/09 1:05 PM, in article 59bae...@webcrossing.JaKIaxP2ac0,
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
On Tuesday, December 15, 2009 6:31 AM
CyberTaz wrote:
I am having no problem with copy/paste here with either of the URLs youlisted
I am having no problem with copy/paste here with either of the URLs you
listed - or any others, for that matter, using:
Office 12.2.3
OS X 10.4.11
Safari 4.0.4
Try logging in while holding the Shift key & see if the problem persists. If
it does not there is definitely some program which launches automatically
that is interfering with the clipboard operation.
Does the same thing happen if you use Word's Edit> Paste Special options
rather than simply pasting?
What most makes me suspect that this is not an Office issue is the fact that
you have mentioned several times that the hang occurs when you paste content
from TextEdit. AFAIK, there is nothing that a TextEdit file can contain
which should present a problem of that nature when pasted into either Word
or Excel. I am still leaning toward an influence external of Office.
If the problem continues it might be worth fetching the OS X 10.6.2 COMBO
Update from Apple Downloads & reapplying that.
http://www.apple.com/support/downloads/
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 12/15/09 1:55 AM, in article C74D7E0C.5EE0%jo...@mcghie.name, "John
On Thursday, December 17, 2009 12:54 PM
macilv wrote:
We have the same Problem,if I copy in Safari or pages and want to paste into
We have the same Problem,
if I copy in Safari or pages and want to paste into Word 2008, word
freezes. it is even if I have something out of safari or pages in the
clipboard and start writing something in word (without pasting), word
2008 freezes.
But if I copy something out of firefox everything works well. We have
5 macs. On 2 systems we have this problem. One has just been
installed. I also tried other users, new users...nothing helped.
Best regards,
Michael
On Friday, December 18, 2009 4:07 PM
John McGhie wrote:
You have not specified your software environment, so there is not much we
You have not specified your software environment, so there is not much we can
do to help you.
Versions and update levels, please, or we cannot help.
On 17/12/09 11:59 PM, in article
e514ea4f-0adc-422c...@y24g2000yqb.googlegroups.com, "macilv"
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
On Monday, December 21, 2009 6:47 PM
macilv wrote:
canv"mHi,ok we have everything up to date:MacOS: 10.6.2Word 2008: 12.2.
can
v"
m
Hi,
ok we have everything up to date:
MacOS: 10.6.2
Word 2008: 12.2.3
Best regards,
Michael
On Tuesday, December 22, 2009 4:34 AM
John McGhie wrote:
Hi Michael:OK, that is the combination I am using, so now tell me which URLs
Hi Michael:
OK, that is the combination I am using, so now tell me which URLs you are
trying to paste, because it works here...
Out of either Firefox or Safari.
How much memory do you have in that box? Which file format is the word
document in? Does this happen in a new blank document?
It may be worth deleting your Normal.dotm.
Cheers
On 22/12/09 10:28 AM, in article
edda4cf4-5901-412a...@j19g2000yqk.googlegroups.com, "macilv"
--
The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:jo...@mcghie.name
On Tuesday, December 22, 2009 12:26 PM
CyberTaz wrote:
... And what version/update of Safari?
... And what version/update of Safari?
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 12/22/09 4:34 AM, in article C756DDBE.644F%jo...@mcghie.name, "John
Submitted via EggHeadCafe - Software Developer Portal of Choice
Free Online Courses Available for Eggheadcafe.com Users
http://www.eggheadcafe.com/tutorials/aspnet/5261083e-6e03-4b25-8728-fc3cf6855293/free-online-courses-avail.aspx
John_McGhie_[MVP]@officeformac.com
We had one other user with this as an unsolvable problem, and we suspected
it was being caused by the Promethean software.
Your report confirms it.
Cheers
On 31/05/10 11:26 PM, in article 201053192...@gmail.com, "<Michael
Thompson>" <> wrote:
--
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:jo...@mcghie.name
John Burke
Thanks
John
>>>>>>> Hi John, <br>
>>>>>>>>>>>>>>> Hi Michael:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> OK, that is the combination I am using, so now tell me which URLs you are
>>>>>>>>>>>>>>> trying to paste, because it works here...
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Out of either Firefox or Safari.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> How much memory do you have in that box? Which file format is the word
>>>>>>>>>>>>>>> document in? Does this happen in a new blank document?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> It may be worth deleting your Normal.dotm.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Cheers
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On 22/12/09 10:28 AM, in article
>>>>>>>>>>>>>>> edda4cf4-5901-412a...@j19g2000yqk.googlegroups.com, "macilv"
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> The email below is my business email -- Please do not email me about forum
>>>>>>>>>>>>>>> matters unless I ask you to; or unless you intend to pay!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
>>>>>>>>>>>>>>> McGhie Information Engineering Pty Ltd
>>>>>>>>>>>>>>> Sydney, Australia. | Ph: +61 (0)4 1209 1410
>>>>>>>>>>>>>>> +61 4 1209 1410, mailto:jo...@mcghie.name
>>>>>>>>>>>>>>>> On Tuesday, December 22, 2009 12:26 PM CyberTaz wrote:
>>>>>>>>>>>>>>>> ... And what version/update of Safari?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards |:>)
>>>>>>>>>>>>>>>> Bob Jones
>>>>>>>>>>>>>>>> [MVP] Office:Mac
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On 12/22/09 4:34 AM, in article C756DDBE.644F%jo...@mcghie.name, "John
>>>>>>>>>>>>>>>>> On Monday, May 31, 2010 9:26 AM Michael Thompson wrote:
>>>>>>>>>>>>>>>>> We were also having the pinwheel of death when pasting any text into Word or Excel. After much trial and error it was found to be a whiteboard software program we use made by Promethean called Inspire. Updating the Inspire program to the newest version eliminated the copy/paste problem. When Word crashed there were calls to the Activ services. We are currently using Inspire ver. 1.4.20411 (April 2010) and Office 2008 ver. 12.2.4 (100205), OS X ver. 10.6.3 with no copy/paste problems at the moment. Hope this helps someone.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Mike
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Rutherford County School District
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Forest City, NC 28043
>>>>>>>>>>>>>>>>>> On Tuesday, June 01, 2010 5:25 AM John_McGhie_[MVP wrote:
>>>>>>>>>>>>>>>>>> Thank You Michael!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We had one other user with this as an unsolvable problem, and we suspected
>>>>>>>>>>>>>>>>>> it was being caused by the Promethean software.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Your report confirms it.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Cheers
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On 31/05/10 11:26 PM, in article 201053192...@gmail.com, "<Michael
>>>>>>>>>>>>>>>>>> Thompson>" <> wrote:
>>>>>>>>>>>>>>>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice
>>>>>>>>>>>>>>>>>> ASP.NET 4.0 browser capabilities
>>>>>>>>>>>>>>>>>> http://www.eggheadcafe.com/tutorials/aspnet/668c15e2-9fe5-4a7a-94ac-001af0bf4d1b/aspnet-40-browser-capabilities.aspx
Louka Parry
Thank you so much for working this through! I've had this problem since December last year and had given up...I had Promethean Inspire installed as well but had uninstalled it and the problem still persisted so I just started using Open Office. I've reinstalled Inspire and updated to the latest version - everything working brilliantly!
Thank you again!
Louka
aka MacUser 198
Submitted via EggHeadCafe - Software Developer Portal of Choice
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