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Why is Powerpoint crashing when I launch it

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Colleen Duncan

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Jul 9, 2002, 6:20:00 AM7/9/02
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I have Powerpoint as part of Office 2001 on my blue and white G3 running
System 9.2.1.

As soon as I launch the app, it crashes. I've reinstalled it from the CD,
same thing happens.

This is really annoying.

Any ideas?


Colleen

jlove

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Jul 9, 2002, 3:29:41 PM7/9/02
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i have the same problem with Excel X, Word X and
Powerpoint X. all 3 unexpectedly quit when launching.
but entourage x, explorer 5.1 and MSN Messenger all
work fine.

i have a g4 with osx 10.1.5 and 640 mb of ram.


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Corentin Cras-Méneur

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Jul 10, 2002, 11:52:09 AM7/10/02
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In article <B950F5F0.53F5%holl...@shoalhaven.net.au>, Colleen Duncan
<holl...@shoalhaven.net.au> wrote:

Hi Colleen,


I could be a corrupted prefernce file (check System
folder:preferences:microsoft

or a corrupted font. You could try removing all on Apple files from
System folder:fonts and relaunch the application, you could also try
using a font repair utility (or at least a demo, I think there is one
for Font Doctor at http://MorrisonSoftDesign.com/docs/fd_mac.htm ).

Corentin

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Jim Gordon

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Jul 10, 2002, 11:31:10 PM7/10/02
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Hi

This is a commonly asked question, and there is a known solution.

This article may help:
MacOFFX: Office v. X Program Unexpectedly Quits After the Splash Screen
Appears
http://support.microsoft.com/default.aspx?id=kb;en-us;q313535

-Jim Gordon
Mac MVP

All responses should be made to this newsgroup within the same thread.
Thanks.

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In article <148db01c2277e$f8e27b30$2ae2...@hosting.microsoft.com>, "jlove"

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