PP crashes when saving a pptx file as a ppt file

[Fra...@officeformac.com]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

This has been reported on other forums (and on MacFixIt) but no answer has been offered. When trying to save a pptx tile as a ppt file, Powerpoint crashes every time.

Working in a mixed environment this is a huge problem since presentations need to be downsaved so that other people can open them.

[codywi...@officeformac.com]

> This has been reported on other forums (and on MacFixIt) but no answer has been offered. When trying to save a pptx tile as a ppt file, Powerpoint crashes every time.
>
> Working in a mixed environment this is a huge problem since presentations need to be downsaved so that other people can open them.

------------------------------------
Interesting.
First, you need to roll out all of the possible causes. Make sure the software was installed correctly. Also, this is the biggie, make sure that the software is updated to the current version, which is 12.1.2.
It it's not, then that could explain why it is crashing. It's not getting the updated information from Microsoft that it needs.

[Unknown]

I have all of the above and the save-as problem (pptx to ppt). Any solutions or work-arounds out there?

[CyberTaz]

Additional to Cody's reply, run Disk Utility - Repair Disk Permissions after
any & all updates to OS X or Office.

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 8/19/08 7:23 AM, in article 59b57...@webcrossing.caR9absDaxw,

[Unknown]

I know the "run disk utility, make sure all apps are updated, etc. etc." is the standard first step of troubleshooting but in this case it doesn't help. I did all those things and save as still crashes in some cases. What happens it a new 4K file gets created and then the crash report comes up (text pasted below).

This happens with certain presentations, not all. If I create a new deck, type a few characters and save it it works fine (kinda eliminates all that Disk Permission stuff). There's something in the presentations (this happens to a number of my presentations so I doubt they're all corrupted).

I also did a save as from a pptx to pptx (just in case it was corrupted) and then did a save as to ppt. Crash.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-09-01 10:28:35 -0400
Application Name: Microsoft PowerPoint
Application Bundle ID: com.microsoft.Powerpoint
Application Signature: PPT3
Application Version: 12.1.2.080729
Crashed Module Name: MicrosoftOffice
Crashed Module Version: unknown
Crashed Module Offset: 0x0004f113
Blame Module Name: MicrosoftOffice
Blame Module Version: unknown
Blame Module Offset: 0x0004f113
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x02d99113 in Mso::UTIDescriptions::UTTypeCreatePreferredIdentifierForTag(__CFString const*, __CFString const*, __CFString const*) + 0x00015A1D (MicrosoftOffice + 0x0004f113)
# 2 0x02d9ceff in Mso::UTIDescriptions::UTTypeCreatePreferredIdentifierForTag(__CFString const*, __CFString const*, __CFString const*) + 0x00019809 (MicrosoftOffice + 0x00052eff)
# 3 0x02d9c985 in Mso::UTIDescriptions::UTTypeCreatePreferredIdentifierForTag(__CFString const*, __CFString const*, __CFString const*) + 0x0001928F (MicrosoftOffice + 0x00052985)
# 4 0x0324ffbd in FSL_Open(void*&) + 0x0002062F (MicrosoftOffice + 0x00505fbd)
# 5 0x02d53eeb in _MsoFLoadBlip + 0x00001AC3 (MicrosoftOffice + 0x00009eeb)
# 6 0x02d66396 in _MsoFCreatePictBlip + 0x00001898 (MicrosoftOffice + 0x0001c396)
# 7 0x02d664dd in _MsoFCreatePictBlip + 0x000019DF (MicrosoftOffice + 0x0001c4dd)
# 8 0x02d509ef in _MsoPibGlobalBrokenPicture + 0x00002C0B (MicrosoftOffice + 0x000069ef)
# 9 0x02d65bdc in _MsoFCreatePictBlip + 0x000010DE (MicrosoftOffice + 0x0001bbdc)
# 10 0x02e0b19d in _MsoFWriteFbh + 0x00001C85 (MicrosoftOffice + 0x000c119d)
# 11 0x02e0b64f in _MsoFWriteFbh + 0x00002137 (MicrosoftOffice + 0x000c164f)
# 12 0x02e0b7ad in _MsoFWriteFbh + 0x00002295 (MicrosoftOffice + 0x000c17ad)
# 13 0x02e0bcdd in _MsoFWriteFbh + 0x000027C5 (MicrosoftOffice + 0x000c1cdd)
# 14 0x00445630 in __mh_execute_header + 0x00444630 (Microsoft PowerPoint + 0x00444630)
# 15 0x004cc0c4 in __mh_execute_header + 0x004CB0C4 (Microsoft PowerPoint + 0x004cb0c4)
# 16 0x005e5579 in __mh_execute_header + 0x005E4579 (Microsoft PowerPoint + 0x005e4579)
# 17 0x0006c60e in __mh_execute_header + 0x0006B60E (Microsoft PowerPoint + 0x0006b60e)
# 18 0x00071d68 in __mh_execute_header + 0x00070D68 (Microsoft PowerPoint + 0x00070d68)
# 19 0x00072a05 in __mh_execute_header + 0x00071A05 (Microsoft PowerPoint + 0x00071a05)
# 20 0x0006bb9e in __mh_execute_header + 0x0006AB9E (Microsoft PowerPoint + 0x0006ab9e)
# 21 0x00024161 in __mh_execute_header + 0x00023161 (Microsoft PowerPoint + 0x00023161)
# 22 0x000243de in __mh_execute_header + 0x000233DE (Microsoft PowerPoint + 0x000233de)
# 23 0x0001e864 in __mh_execute_header + 0x0001D864 (Microsoft PowerPoint + 0x0001d864)
# 24 0x010b356c in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009b56c)
# 25 0x91140763 in .objc_class_name_IPMDFontRange + 0x90E16B43 (HIToolbox + 0x00007763)
# 26 0x9113fb9d in .objc_class_name_IPMDFontRange + 0x90E15F7D (HIToolbox + 0x00006b9d)
# 27 0x9113fa02 in .objc_class_name_IPMDFontRange + 0x90E15DE2 (HIToolbox + 0x00006a02)
# 28 0x9116e83c in .objc_class_name_IPMDFontRange + 0x90E44C1C (HIToolbox + 0x0003583c)
# 29 0x91140b1c in .objc_class_name_IPMDFontRange + 0x90E16EFC (HIToolbox + 0x00007b1c)
# 30 0x9113fb9d in .objc_class_name_IPMDFontRange + 0x90E15F7D (HIToolbox + 0x00006b9d)
# 31 0x9115c4ee in .objc_class_name_IPMDFontRange + 0x90E328CE (HIToolbox + 0x000234ee)
# 32 0x01104a7d in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000eca7d)
# 33 0x0110500d in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ed00d)
# 34 0x00024396 in __mh_execute_header + 0x00023396 (Microsoft PowerPoint + 0x00023396)
# 35 0x00003f1d in __mh_execute_header + 0x00002F1D (Microsoft PowerPoint + 0x00002f1d)
# 36 0x00003242 in __mh_execute_header + 0x00002242 (Microsoft PowerPoint + 0x00002242)
# 37 0x00003169 in __mh_execute_header + 0x00002169 (Microsoft PowerPoint + 0x00002169)

X86 Thread State:
eax: 0x00000000 ebx: 0x02d98ade ecx: 0x24917ce4 edx:0x253f2000
edi: 0x24916e48 esi: 0x000003a7 ebp: 0xbfffd508 esp:0xbfffd4a0
ss: 0x0000001f eip: 0x02d99113 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010283

Thread 1:

# 1 0x907275c6 in _signgam + 0x90587D86 (libSystem.B.dylib + 0x000015c6)
# 2 0x907b029b in _signgam + 0x90610A5B (libSystem.B.dylib + 0x0008a29b)
# 3 0x01381d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x013813e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0138146c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01381f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 8 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x9079f0bf ecx: 0xb00a0a5c edx:0x907275c6
edi: 0x0000ed6f esi: 0x50b965b6 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x907275c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206

Thread 2:

# 1 0x9072e68e in _signgam + 0x9058EE4E (libSystem.B.dylib + 0x0000868e)
# 2 0x9075936d in _signgam + 0x905B9B2D (libSystem.B.dylib + 0x0003336d)
# 3 0x96f5b460 in __CMProfileID + 0x96E8833C (ColorSync + 0x00033460)
# 4 0x96f6dd92 in __CMProfileID + 0x96E9AC6E (ColorSync + 0x00045d92)
# 5 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 6 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0x0000014e ebx: 0x9075938d ecx: 0xb0122e7c edx:0x9072e68e
edi: 0x0489bda4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x9072e68e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 3:

# 1 0x90786ae6 in _signgam + 0x905E72A6 (libSystem.B.dylib + 0x00060ae6)
# 2 0x0118aa26 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00172a26)
# 3 0x010980cc in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000800cc)
# 4 0x92bd3463 in __gTECMasterGlobals + 0x928EDC43 (CarbonCore + 0x00049463)
# 5 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 6 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0x000c0194 ebx: 0x0109807b ecx: 0xb01add3c edx:0x90786ae6
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x90786ae6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282

Thread 4:

# 1 0x907274fa in _signgam + 0x90587CBA (libSystem.B.dylib + 0x000014fa)
# 2 0x0109848f in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x0008048f)
# 3 0x92bd3463 in __gTECMasterGlobals + 0x928EDC43 (CarbonCore + 0x00049463)
# 4 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 5 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffda ebx: 0x92be67af ecx: 0xb02b1e5c edx:0x907274fa
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x907274fa cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 5:

# 1 0x907274a6 in _signgam + 0x90587C66 (libSystem.B.dylib + 0x000014a6)
# 2 0x948cb0ce in .objc_class_name___NSCFSet + 0x9478118E (CoreFoundation + 0x000720ce)
# 3 0x948cbd54 in .objc_class_name___NSCFSet + 0x94781E14 (CoreFoundation + 0x00072d54)
# 4 0x92f45ea3 in _searchPaths.19033 + 0x92EB7E07 (DesktopServicesPriv + 0x00001ea3)
# 5 0x92bd3463 in __gTECMasterGlobals + 0x928EDC43 (CarbonCore + 0x00049463)
# 6 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 7 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x948ca9e7 ecx: 0xb03338dc edx:0x907274a6
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0333918 esp:0xb03338dc
ss: 0x0000001f eip: 0x907274a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206

Thread 6:

# 1 0x907274a6 in _signgam + 0x90587C66 (libSystem.B.dylib + 0x000014a6)
# 2 0x948cb0ce in .objc_class_name___NSCFSet + 0x9478118E (CoreFoundation + 0x000720ce)
# 3 0x948cbd54 in .objc_class_name___NSCFSet + 0x94781E14 (CoreFoundation + 0x00072d54)
# 4 0x92f4601c in _searchPaths.19033 + 0x92EB7F80 (DesktopServicesPriv + 0x0000201c)
# 5 0x92bd3463 in __gTECMasterGlobals + 0x928EDC43 (CarbonCore + 0x00049463)
# 6 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 7 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x948ca9e7 ecx: 0xb03b58ac edx:0x907274a6
edi: 0x00000000 esi: 0x00000000 ebp: 0xb03b58e8 esp:0xb03b58ac
ss: 0x0000001f eip: 0x907274a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206

Thread 7:

# 1 0x9072e68e in _signgam + 0x9058EE4E (libSystem.B.dylib + 0x0000868e)
# 2 0x9075936d in _signgam + 0x905B9B2D (libSystem.B.dylib + 0x0003336d)
# 3 0x92bd524f in __gTECMasterGlobals + 0x928EFA2F (CarbonCore + 0x0004b24f)
# 4 0x92bb418e in __gTECMasterGlobals + 0x928CE96E (CarbonCore + 0x0002a18e)
# 5 0x92bd4ecc in __gTECMasterGlobals + 0x928EF6AC (CarbonCore + 0x0004aecc)
# 6 0x92f50fda in _searchPaths.19033 + 0x92EC2F3E (DesktopServicesPriv + 0x0000cfda)
# 7 0x92bd3463 in __gTECMasterGlobals + 0x928EDC43 (CarbonCore + 0x00049463)
# 8 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 9 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0x0000014e ebx: 0x9075938d ecx: 0xb0437d7c edx:0x9072e68e
edi: 0x1edd8e18 esi: 0xb0438000 ebp: 0xb0437df8 esp:0xb0437d7c
ss: 0x0000001f eip: 0x9072e68e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 8:

# 1 0x90727506 in _signgam + 0x90587CC6 (libSystem.B.dylib + 0x00001506)
# 2 0x9075b0d3 in _signgam + 0x905BB893 (libSystem.B.dylib + 0x000350d3)
# 3 0x92bb41ba in __gTECMasterGlobals + 0x928CE99A (CarbonCore + 0x0002a1ba)
# 4 0x92bd4ecc in __gTECMasterGlobals + 0x928EF6AC (CarbonCore + 0x0004aecc)
# 5 0x92f52f24 in _searchPaths.19033 + 0x92EC4E88 (DesktopServicesPriv + 0x0000ef24)
# 6 0x92bd3463 in __gTECMasterGlobals + 0x928EDC43 (CarbonCore + 0x00049463)
# 7 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 8 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffd9 ebx: 0x9075938d ecx: 0xb04b9d9c edx:0x90727506
edi: 0x1e41a0e8 esi: 0xa0307a40 ebp: 0xb04b9e18 esp:0xb04b9d9c
ss: 0x0000001f eip: 0x90727506 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282

Thread 9:

# 1 0x90757f66 in _signgam + 0x905B8726 (libSystem.B.dylib + 0x00031f66)
# 2 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 3 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0x0000016b ebx: 0x907585c8 ecx: 0xb01d9ecc edx:0x90757f66
edi: 0x04000000 esi: 0xb01da000 ebp: 0xb01d9f78 esp:0xb01d9ecc
ss: 0x0000001f eip: 0x90757f66 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 10:

# 1 0x907775e2 in _signgam + 0x905D7DA2 (libSystem.B.dylib + 0x000515e2)
# 2 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 3 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0x0014005d ebx: 0x948d626b ecx: 0xb01ead5c edx:0x907775e2
edi: 0x00000008 esi: 0x00000040 ebp: 0xb01eaf78 esp:0xb01ead5c
ss: 0x0000001f eip: 0x907775e2 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 11:

# 1 0x90727506 in _signgam + 0x90587CC6 (libSystem.B.dylib + 0x00001506)
# 2 0x9075b0d3 in _signgam + 0x905BB893 (libSystem.B.dylib + 0x000350d3)
# 3 0x9651de8c in .objc_class_name_NSScriptSynonymDescription + 0x96287CAC (Foundation + 0x00050e8c)
# 4 0x9651dca0 in .objc_class_name_NSScriptSynonymDescription + 0x96287AC0 (Foundation + 0x00050ca0)
# 5 0x9651dc05 in .objc_class_name_NSScriptSynonymDescription + 0x96287A25 (Foundation + 0x00050c05)
# 6 0x95123470 in .objc_class_name_HICocoaWindowContentView + 0x948BFF10 (AppKit + 0x000a6470)
# 7 0x964d7f1d in .objc_class_name_NSScriptSynonymDescription + 0x96241D3D (Foundation + 0x0000af1d)
# 8 0x964d7ac4 in .objc_class_name_NSScriptSynonymDescription + 0x962418E4 (Foundation + 0x0000aac4)
# 9 0x907586f5 in _signgam + 0x905B8EB5 (libSystem.B.dylib + 0x000326f5)
# 10 0x907585b2 in _signgam + 0x905B8D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffd9 ebx: 0x9075938d ecx: 0xb05bdb0c edx:0x90727506
edi: 0x1f27da18 esi: 0x1f27d9e8 ebp: 0xb05bdb88 esp:0xb05bdb0c
ss: 0x0000001f eip: 0x90727506 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286

Loaded modules:

0: Microsoft PowerPoint (12.1.2.080729 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: merp: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
4: OfficeArt: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
5: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
6: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
7: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
8: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
9: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
10: MSXML: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
11: SmartArt: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
13: PowerPlant: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
14: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft PowerPoint.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
15: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
17: RawCamera (2.0.8 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
18: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
19: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
20: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
21: URLMount: /System/Library/PrivateFrameworks/URLMount.framework/URLMount
22: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
23: libFontStreams.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
24: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
25: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
26: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
27: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
28: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
29: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
30: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
31: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
32: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
33: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
34: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
35: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
36: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
37: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
38: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
39: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
40: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
41: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
42: libz.1.dylib: /usr/lib/libz.1.dylib
43: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
44: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
45: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
46: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
47: libffi.dylib: /usr/lib/libffi.dylib
48: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
49: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
50: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
51: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
52: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
53: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
54: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
55: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
56: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
57: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
58: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
59: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
60: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
61: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
62: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
63: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
64: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
65: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
66: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
67: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
69: libauto.dylib: /usr/lib/libauto.dylib
70: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
71: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
72: QuickTimeComponents (861 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
73: QuickTimeImporters (861 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
74: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
75: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
76: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
77: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
78: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
79: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
80: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
81: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
82: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
83: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
84: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
85: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
86: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
87: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
88: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
89: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
90: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
91: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
92: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
93: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
94: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
95: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
96: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
97: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
98: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
99: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
100: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
101: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
102: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
103: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
104: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
105: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
106: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
107: libbsm.dylib: /usr/lib/libbsm.dylib
108: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
109: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
110: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
111: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
112: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
113: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
114: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
115: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
116: libcups.2.dylib: /usr/lib/libcups.2.dylib
117: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
118: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
119: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
120: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
121: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
122: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
123: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
124: libConverter.dylib: /System/Library/Printers/Libraries/libConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.4 (Build 9E17)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1054
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920
Screen: 1680 x 1050, depth = 32, ltbr = 1920, 0, 1050, 3600

Microsoft Application Information:
Error Reporting UUID: 32C1BFD6-432A-482C-AFF9-0B6EA08561D5
Time from launch: 0 hours, 1 minutes, 22 seconds
Total errors on this client: 9

[Maes@discussions.microsoft.com Hanna Maes]

I have exactly the same problem.

[CyberTaz]

Having not experienced this myself I don't know what to suggest. Is it
possible that the file contains something which may not be compatible with
the 97-2004 format? It doesn't have to be corruption per se.

Are the problem files ones you've created yourself? If not what is their
origin? How were they transmitted? Any additional details?

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 9/1/08 10:36 AM, in article 59b57...@webcrossing.caR9absDaxw, "Brad

[Unknown]

I have this problem and i have narrowed the problem down a bit. If I copy a slide from a problem pptx file to a ppt file, and then try to save, it ONLY crashes if the slide has some form of vector (PDF) object in it. So a simple slide with just text or images = no problem. Slide with vector data = crash.

This happens even though the Compatibility report says no problem. Can anyone replicate this?

[Unknown]

Further to the above. The PDF data comes from Illustrator CS3 and is pasted using paste special. I can get it to save as an earlier .ppt format using Windows PP2007 but it rasterizes the vector data (quite horribly if the PDF has been resized within PP2008). So herein lies the issue - and previous versions of PowerPoint couldn't handle PDF objects, so perhaps there isn't an easy solution. Shouldn't make it *crash* though, really...

[Unknown]

AND... PP2007 for Windows does not understand embedded PDF/vector images in a PP2008 for Mac file. So they look rasterized in PP2007 too. Eeek!

[CyberTaz]

I believe what you're running into may be related to a current bug affecting
Office 2008 apps and their "receptiveness" to PDF files. As yet there is no
fix that I'm aware of.

You might try using Illy's Export command to create a version as a PNG (or
other appropriate format). PDF is the only thing involved.

HTH |:>)

Bob Jones
[MVP] Office:Mac

On 9/7/08 2:12 PM, in article 59b57...@webcrossing.caR9absDaxw, "mtw2008"

[--matti]

I was able to replicate the problem. If I take out vector files, the saving
to .ppt works.

I did not have this problem before the latest OSX upgrade, I think. Comments
on this welcome?

Does anybody know, whether there is a fix coming to this?

--matti

[Kr4g0tHiC]

"Fra...@officeformac.com" wrote:

Hi, I had this same problem so I searched it on the internet and discovered
this forum. I have actually found a way to "cheat" it. Lol. You just need to
search out the file in your finder, Get Info and rename it from XXXX.pptx to
XXXX.ppt
>

[Kr4g0tHiC]

Hmmmm... very sorry for the double post. Don't know how to edit it but i
realized that my "cheat" does not work. I tried transferring the file to
another com with windows and i couldn't open.

[CyberTaz]

What you rediscovered is the fact that simply changing the extension
*doesn't* change the file type :-) In this case it's still an OXML file but
is being misrepresented to the app trying to open it. As a result that app
is using the wrong method which not only results in a failure to open the
file but also could damage it.

Regards |:>)

Bob Jones
[MVP] Office:Mac

On 9/8/08 10:03 AM, in article
2E011E70-1C98-4CE0...@microsoft.com, "Kr4g0tHiC"

[sbar...@officeformac.com]

This is a fairly major problem, as I create most of my Powerpoint images in Illustrator CS 3 and they look great as PDFs and in the Mac version pptx files, but cause all sorts of issues for clients (who generally use older PCs running older versions of ppt). I know some Mac users who never use the Mac version of ppt (and pptx) for this very reason.

Any suggestions or fixes are greatly appreciated, as I do not have the Windows version of ppt (and do not really use Windows).

[Fra...@officeformac.com]

> This has been reported on other forums (and on MacFixIt) but no answer has been offered. When trying to save a pptx tile as a ppt file, Powerpoint crashes every time.

For awhile I got it to stop crashing by doing a whole slew of maintenance procedures: repairing permissions, deep-cleaning caches, rebuilding the directory with Disk Warrior.

But I've since rebuilt my HD, reloaded everything, and the problem has returned. I'll try the maintenance routines again and report back.

[CyberTaz]

Sorry, but as yet there is no fix. You're certainly the best judge of what
produces the best results for your artwork, but you might consider PNG or
other alternatives if you have to save the PPt files in the older format. As
long as the output is "acceptable" it beats *unusable* hands down :-)... and
I know I'm my own harshest critic.

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 9/14/08 10:56 AM, in article 59b57...@webcrossing.caR9absDaxw,

[Fra...@officeformac.com]

> For awhile I got it to stop crashing by doing a whole slew of maintenance procedures: repairing permissions, deep-cleaning caches, rebuilding the directory with Disk Warrior.

I tried all these again and the problem still exists. PP crashes when saving a pptx file as a ppt file. These are PP files that I created, mostly in ppt, saved to pptx when I updated Office, and now can't save back to ppt format. Unlike other posters I have no embedded pdfs in them.

This problem started with the latest update to 12.1.2. It didn't exist before then.

[Unknown]

I have this problem and i have narrowed the problem down a bit. If I copy
a slide from a problem pptx file to a ppt file, and then try to save,
it ONLY crashes if the slide has some form of vector (PDF) object in it.
So a simple slide with just text or images = no problem. Slide with vector
data = crash.

This happens even though the Compatibility report says no problem. Can
anyone replicate this?

Exactly - only recently did I start getting this problem. I make all our graphs/charts in Illustrator, and even our logos are .EPS files. I can save to .pptx fine, but saving as a .ppt will crash EVERY time. I have to go back in and change every image to JPEG or PNG, or make sure to Save for Web out of Illustrator CS3 (making it look horrible). Any vector based image will cause a crash.

This is not okay. This needs to be addressed.

[CyberTaz]

Hi JT -

I've been following this issue since its inception & that's the first I've
heard of EPS having any problem - PDF & AI, yes. In fact, on seeing what you
wrote I just inserted an EPS created in Photoshop this morning & added an
Illy EPS along with it & had no problem saving in the 97-2004 format. I even
stuck in an EMF (as well as a PNG even though it's not vector) for good
measure & suffered no ill effects.

If you can supply any additional detail [software & hardware] I'd appreciate
it - I'm trying to get a detailed bug report together to submit to MS.

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 9/16/08 4:02 PM, in article 59b57...@webcrossing.caR9absDaxw, "JT"

[Unknown]

I have this problem and i have narrowed the problem down a bit. If I copy
a slide from a problem pptx file to a ppt file, and then try to save,
it ONLY crashes if the slide has some form of vector (PDF) object in it.
So a simple slide with just text or images = no problem. Slide with vector
data = crash.

This happens even though the Compatibility report says no problem. Can
anyone replicate this?

I have the exact same problem, and have also narrowed it down to vector graphics. I am not sure, but it seems to have started with the most recent Office update.

[Unknown]

one of our users also has this problem

it occurs when adding a pdf file into the presentation

[Unknown]

[Unknown]

Thanks for the posts, I've just spent most of the night trying to make he conversion of a presentation from pptx to ppt for a client and was getting the same crash. The presentation includes a bunch of PDF images.

Just wanted to add my voice to the cry that this needs to be fixed.

[CyberTaz]

Bill, Jan, Ben, et al;

I appreciate your ire & share your pain, but this is just a public
newsgroup, not a direct channel of communication to MS.

If you want to put a burr under their saddle use Help> Send Feedback. That
way your points will be made to the people who may be able to do something
about it. Here you're simply complaining to other users... Most of whom are
already keenly aware of the problem :-)

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 9/26/08 5:52 AM, in article 59b57...@webcrossing.caR9absDaxw, "Bill"