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Hyperlinks just 'stopped' working

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cazdarell

unread,
Jul 18, 2006, 9:22:34 PM7/18/06
to
I have seen similar messages to the problem that I have now, but wonder
if anyone can help my specific problem.

I have a 'Jeopardy-style' quiz that utilises hyperlinks to get to
specific slides - and back to the front or last page again. It would
have less than 30 hyperlinks in it. There is also a hyperlink from
another presentation that calls the quiz.

It has been working perfectly well for me for years (although mostly on
a PC). I just went to use it on a Mac and it was working fine. But
after editing and saving, the hyperlinks don't work any more.

I re-created them, resaved and thought they were OK - but when I went
back into the presentation they were gone again.

Is there a work-around to stop this happening. I need to be able to use
this quiz reliably.

Thanks

TAJ Simmons

unread,
Jul 20, 2006, 7:58:51 PM7/20/06
to
Cazdarell

see
Lost hyperlinks, hyperlinks link to wrong place, hyperlinks stop working
http://www.pptfaq.com/FAQ00401.htm

Cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
http://www.awesomebackgrounds.com
free powerpoint templates, tutorials, hints, tips and more...

"cazdarell" <cazd...@optusnet.com.au> wrote in message
news:1153272154.3...@m79g2000cwm.googlegroups.com...

estu...@gmail.com

unread,
Jul 26, 2006, 11:24:08 PM7/26/06
to
Hyperlinks stopped working on a presentation shortly after the latest
update 11.2.5. After verifying permissions and many other attempts I
uninstalled and re-installed Office. The hyperlinks worked again.
After installing the update they again stopped working. I have
re-installed Office and NOT the update, hyperlinks are working again.
The question now is what updates to install and Word, Excel and
Powerpoint all launch with a warning that the Framework Library failed
to load. Anybody have any ideas about that problem? Entourage wont
open at all. It says "This identity cannot be opened with this version
of Entourage"

Nonplused

Christopher MacLeod

unread,
Jul 30, 2006, 4:43:00 PM7/30/06
to
My experience is quite similar to that of "Nonplused." My loss of hyperlinks
occurred directly after the 11.2.5 update; I reinstalled PowePoint 2004 (not
all of Office) and was warned that the Framework Library had failed to load.
I then updated Office again. Hyperlinks still are not working from any
existing presentation. One presentation in which I remade the hyperlinks
does work; another does not.

Very frustrating! Creating these presentations is part of what I do for my
living, and I vastly prefer working with my Mac to working on the PC at the
office.

Help would be appreciated.


On 7/26/06 11:24 PM, in article
1153970648.8...@75g2000cwc.googlegroups.com, "estu...@gmail.com"

Andrew Chiang [MSFT]

unread,
Jul 31, 2006, 3:21:36 PM7/31/06
to
Hello,

Can you please provide a little more information such as the exact build of
Office you're running and some steps so that we can reproduce the problem?
For the first part, please provide the version and build # you see under
PowerPoint > About PowerPoint. Also, go to your Microsoft Office
2004/Office folder, do a Command-I on the Microsoft Office file and report
the version and build # listed there.

As for steps, I'm looking for something like:
1. Start PowerPoint
2. Create n slides
3. Slide Show > Action Buttons > _____, draw a box
4. Hyperlink to: > Slide...
...
8. Start slide show
9. Click on link/action button/etc.
etc.

Result:
??? (nothing happens, error "____" comes up, etc.)

Also, do you have >1 monitor and if so, is one running in presenter view?
Is your machine an Intel based Mac? If so, which model?

Thanks,
Andrew

--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Christopher MacLeod" <cdma...@comcast.net> wrote in message
news:C0F29214.1E06F%cdma...@comcast.net...

Christopher MacLeod

unread,
Jul 31, 2006, 11:19:30 PM7/31/06
to
Thanks for your response, Andrew. I work with a PowerBook G4. My Office 2004
build is 11.2.5. PowerPoint 2004 is listed as 11.2.4.

The steps you list are approximately what I do. After creating the slides, I
then create the hyperlinks, sometimes by going Slide Show > Action Settings
> Mouse Click > Hyperlink to > slide . . . Other times, I use <CMD>-K to
insert a hyperlink to another slide. (This latter is my preferred method.)

For a while, my hyperlinks worked perfectly, but since updating Office to
11.25, I've had troubles. In slide shows containing hyperlinks -- whether
they are stored on my hard drive or whether I download them from my web site
-- the hyperlinks are gone. The only links that work are those action
buttons directing the user to the next slide.

This behavior occurs only on my computer. That is, if I download a show from
the web site to my Windows computer at the office, the hyperlinks are there
and work properly.

I have rebuilt hyperlinks on two of my slide shows, and their behaviors
differ. One of the shows works. Why, I don't know. I've tried sabotaging it
by uploading it to my web site, downloading it to my Windows computer,
making changes in Office 2003 and uploading it again and then downloading it
back to my Mac. Works fine.

Another show is a different story. I've rebuilt the hyperlinks and tested
them out. They work fine. But if I quit PowerPoint, then restart it the
hyperlinks are gone.

FWIW, the slide shows I'm talking about can be found as follows:

The show that seems to work is at . . .
http://www.nhhistory.org/edu/support/slides/nheyespeople.ppt

The show that keeps losing its hyperlinks is at
http://www.nhhistory.org/edu/support/slides/nhwentworths.ppt

Again, thank you very much for responding.

Chris

--

Christopher MacLeod
Concord, NH


On 7/31/06 3:21 PM, in article 44ce5841$1...@news.microsoft.com, "Andrew Chiang

Steve Rindsberg

unread,
Aug 1, 2006, 11:02:48 AM8/1/06
to
When you mention that the hyperlinks are gone, do you mean that there are no
more hyperlinks there or that there are hyperlinks but they don't work?

For example, in slide show view, when you hover over something that's supposed
to be linked, does the cursor change to indicate this?

If you look at the specific path or address of the link, what varies between
the shows that work and those that don't? The two macros here will help with
that:

Show me the link and let me edit it
http://www.pptfaq.com/FAQ00433.htm

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================


Andrew Chiang [MSFT]

unread,
Aug 1, 2006, 4:39:29 PM8/1/06
to
Hello Christopher,

Thanks for the info. We'll take a look into it.

For our information, what OS version are you running (as reported by Apple
menu > About This Mac)? Also, since you're running on a PowerBook G4, do
you have an active external monitor/projector attached when running slide
show?

Thanks,
Andrew
--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Christopher MacLeod" <cdma...@comcast.net> wrote in message

news:C0F44082.1E492%cdma...@comcast.net...

Christopher MacLeod

unread,
Aug 1, 2006, 11:01:33 PM8/1/06
to
Again, thanks, Andrew. I'm running OS 10.4.7. FWIW, I tend to check and
install updates as available on a regular weekly schedule -- both Apple's
and Microsoft's updates. (I also run MacJanitor regularly and repair
permissions using Disk Utility.) I do not use an external monitor or
projector, though I have connected to a projector in the past.

And to piggy-back responses, re Steve Rindsberg's inquiry: the hyperlinks
are gone, as if I never made them. And all the hyperlinks are internal, to
other slides in the same show, not to other files, the exception being the
"mailto" link that appears on my end slide. This link, too, disappears.

Chris

--

Christopher MacLeod
Concord, NH


On 8/1/06 4:39 PM, in article 44cf...@news.microsoft.com, "Andrew Chiang

a.tow...@dalziel-pow.co.uk

unread,
Aug 2, 2006, 5:27:55 AM8/2/06
to
I too am having this problem and it's killing me!
We use hyperlinks in our company's credentials so we can jump from
client to client in any order we wish.
We run Mac's, all 10.4.7 and last week ran Microsoft updates and are
currently running PowerPoint 2004 11.2.4 (060501).
Sometimes we use a large LCD but mainly preople use a 17inch Powerbook
to present from, I use a G5 tower to build the presentations on.
Since we ran the update, none of the hyperlinks work and we are deep in
it.
When you move the point over a link, you see the hand and when you
click nothing happens.
When you go to the action settings, the hyperlink to option says slide
one, which is incorrect and doesn't even work. No warning message,
nothing.

Now we currently have one laptop that was not updated so we have a
temporary solution (it will have to shared between 6 people until we
fix) but we need to find a solution to this as we will need to re-think
how we present our credentials and that means a whole lot of work for
me.

Any ideas of who to fix this?

Andy

Christopher MacLeod

unread,
Aug 2, 2006, 8:01:14 AM8/2/06
to
Hi, Andrew,

Just an added wrinkle: I downloaded one of my PowerPoint files that uses
hyperlinks to my wife's iBook (OS 10.4.7) which had Office 2004 11.0. The
hyperlinks worked perfectly. Then I updated her Office to 11.2.5 and
restarted PowerPoint. The hyperlinks were gone.

Also, let me amend my response to Steve Rindsberg's inquiry. When I pass my
cursor over the supposedly hyperlinked hotspot, the cursor does change as if
the spot is linked, but nothing happens on a mouse click. The "Action
Settings" window will suggest that the spot is linked to slide no. 1 -- but
it's not true.

Chris


--

Christopher MacLeod
Concord, NH


On 8/1/06 11:01 PM, in article C0F58DCD.1E546%cdma...@comcast.net,

estu...@gmail.com

unread,
Aug 2, 2006, 11:58:37 AM8/2/06
to
So the symptoms are consistent among many users: install update 11.2.5
and hyperlinks stop working, they still exist and say that they point
to slide 1 but they do not work- for slide 1 or otherwise. However, if
one shares the presentation that does not work in the Mac with a PC
users the hyperlinks are still there and functional. There is a glitch
on the update.

I reinstalled Office 2004 and updated to just prior to 11.2.5 and the
hyperlinks work, although not on the "corrupted" files.

However, after re-installing Office now all its components launch with
a warning that the Framework Library failed to load, and Entourage wont


open at all. It says "This identity cannot be opened with this version

of Entourage" Can you help?

Nonplused

Steve Rindsberg

unread,
Aug 2, 2006, 12:13:11 PM8/2/06
to

> Also, let me amend my response to Steve Rindsberg's inquiry. When I pass my
> cursor over the supposedly hyperlinked hotspot, the cursor does change as if
> the spot is linked, but nothing happens on a mouse click. The "Action
> Settings" window will suggest that the spot is linked to slide no. 1 -- but
> it's not true.

In that case, try the macro in the link I sent earlier. It'll pull up whatever
PPT *thinks* the link points to. Copy/paste that into your reply here. That
might be helpful in sorting this out.

Or maybe more useful:

Where are the hyperlinks?
http://www.pptfaq.com/FAQ00632.htm

If you run this from the VB editor with the Immediate Window visible, you'll
then be able to copy/paste the results for the whole presentation back into
your reply.

Christopher MacLeod

unread,
Aug 2, 2006, 6:33:50 PM8/2/06
to
Thanks for responding, Steve. Unfortunately, you're dealing with my
limitations. I tried following your link below, but found directions to be
seemingly Windows-oriented (e.g., when I go to Tools > Macros, there is no
choice listed for security levels.) Creating then running the macro yielded
no visible results. The link you sent earlier seemed to steer me to an "exe"
file, which I declined to download because it was identified as a Windows
application file.

I'll be happy to follow your advice if you don't mind doing a bit of
hand-holding.

Chris

--

Christopher MacLeod
Concord, NH

On 8/2/06 12:13 PM, in article VA.000029c...@localhost.com, "Steve

Steve Rindsberg

unread,
Aug 2, 2006, 11:06:48 PM8/2/06
to
In article <C0F6A08E.1E5DD%cdma...@comcast.net>, Christopher MacLeod wrote:
> Thanks for responding, Steve. Unfortunately, you're dealing with my
> limitations. I tried following your link below, but found directions to be
> seemingly Windows-oriented (e.g., when I go to Tools > Macros, there is no
> choice listed for security levels.) Creating then running the macro yielded
> no visible results.

Thanks for coming back on this. It's hard to know how much people already know
about running VBA. That macro sends output to the "Immediate" window ... a
kind of debugging tool. To see any output, you need to make it visible; in
the VBA editor, press Cloverleaf-G or choose View, Immediate to show it.

Then try running the macro.

If nothing happens or if you get a warning messages about macros in the
presentation, try disabling the "Macro Virus Protection" option on the General
tab of the PowerPoint, Preferences dialog.

> The link you sent earlier seemed to steer me to an "exe"
> file, which I declined to download because it was identified as a Windows
> application file.

There was also some VBA code on that same page; that should have run ok on the
Mac as well ... sorry for the EXE confusion.

Christopher MacLeod

unread,
Aug 3, 2006, 8:48:39 AM8/3/06
to
Thanks, Steve,

Here are the results from the "Immediate" window. The first is from
"nheyespeople" (55 slides), which at first lost all its links, but when I
remade it, it worked and continues to work. The second list is from
"nhwentworths" (23 slides), in which links don't work and in which even if I
remake the links, they cease to work once I quit and restart PowerPoint.
Again, thanks for your help.


*****"nheyes"*****

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape

Shape
Slide2
0 hyperlinks
Slide17
0 hyperlinks
Slide18
0 hyperlinks
Slide19
0 hyperlinks
Slide20
0 hyperlinks
Slide3
0 hyperlinks
Slide21
0 hyperlinks
Slide4
0 hyperlinks
Slide5
0 hyperlinks
Slide35
0 hyperlinks
Slide6
0 hyperlinks
Slide7
0 hyperlinks
Slide8
0 hyperlinks
Slide9
0 hyperlinks
Slide10
0 hyperlinks
Slide11
0 hyperlinks
Slide22
0 hyperlinks
Slide23
0 hyperlinks
Slide24
0 hyperlinks
Slide25
1 hyperlinks

Shape
Slide12
0 hyperlinks
Slide26
0 hyperlinks
Slide27
0 hyperlinks
Slide29
0 hyperlinks
Slide31
0 hyperlinks
Slide32
0 hyperlinks
Slide13
0 hyperlinks
Slide30
0 hyperlinks
Slide28
0 hyperlinks
Slide14
0 hyperlinks
Slide15
0 hyperlinks
Slide34
0 hyperlinks
Slide16
0 hyperlinks
Slide33
0 hyperlinks
Slide36
0 hyperlinks
Slide37
0 hyperlinks
Slide38
0 hyperlinks
Slide39
0 hyperlinks
Slide40
0 hyperlinks
Slide41
0 hyperlinks
Slide42
0 hyperlinks
Slide43
0 hyperlinks
Slide44
0 hyperlinks
Slide45
0 hyperlinks
Slide46
0 hyperlinks
Slide47
0 hyperlinks
Slide48
0 hyperlinks
Slide50
0 hyperlinks
Slide54
0 hyperlinks
Slide51
0 hyperlinks
Slide52
0 hyperlinks
Slide53
0 hyperlinks
Slide56
1 hyperlinks
mailto:cmac...@nhhistory.org
Text Range


*****"nhwentworths"*****

Slide39
1 hyperlinks

Shape
Slide40
0 hyperlinks
Slide41
0 hyperlinks
Slide42
1 hyperlinks

Shape
Slide43
1 hyperlinks

Shape
Slide44
1 hyperlinks

Shape
Slide45
1 hyperlinks

Shape
Slide46
3 hyperlinks

Shape

Shape

Shape
Slide47
1 hyperlinks

Shape
Slide48
0 hyperlinks
Slide49
0 hyperlinks
Slide51
0 hyperlinks
Slide62
0 hyperlinks
Slide50
1 hyperlinks

Shape
Slide52
1 hyperlinks

Shape
Slide53
3 hyperlinks

Shape

Shape

Shape
Slide54
1 hyperlinks

Shape
Slide55
1 hyperlinks

Shape
Slide56
1 hyperlinks

Shape
Slide57
0 hyperlinks
Slide58
1 hyperlinks

Shape
Slide59
0 hyperlinks
Slide60
2 hyperlinks

Text Range

Shape


On 8/2/06 11:06 PM, in article VA.000029d...@localhost.com, "Steve

Steve Rindsberg

unread,
Aug 3, 2006, 10:56:26 AM8/3/06
to
Ok, now that we have the "how to run 'em" bit sorted (thanks for your patience
with this) give this one a try next:

Show Me: The hyperlinks in my presentation
http://www.pptfaq.com/FAQ00674.htm

Christopher MacLeod

unread,
Aug 3, 2006, 3:51:12 PM8/3/06
to
Au contraire, Steve -- thank you for your patience with me!

Below ae the results you asked for. Again, I've included information from
two files, the working one (nheyes) and one of the non-working ones
(nhwentworth). I should point out that none of my other PowerPoint files
with links to other slides works either. Also, FWIW, I tried running shows
from a CD-ROM created (on my Mac) before the troubles began. Links did not
work. When looked at via "Insert Hyperlink" there was nothing there; when
looked at via "Action Settings," they were invariably linked to Slide 1.
Files from the same CD-ROM run on my Windows computer perfectly and the
links show properly.

Chris

--

Christopher MacLeod
Concord, NH

*****nheyes*****

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 5
Address:
SubAddress: 257,3,Passaconaway

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 6
Address:
SubAddress: 258,8,Robert%20Rogers

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 7
Address:
SubAddress: 259,10,Benning%20Wentworth

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 8
Address:
SubAddress: 267,23,Franklin%20Pierce

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 9
Address:
SubAddress: 266,18,Jefferson%20Small

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 10
Address:
SubAddress: 265,17,James%20Fogg%20Langdon

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 11
Address:
SubAddress: 264,16,Sarah%20Hall%20Chase

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 12
Address:
SubAddress: 263,15,Jonathan%20Chase

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 13
Address:
SubAddress: 262,14,John%20Stark

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 14
Address:
SubAddress: 261,13,John%20Sullivan

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 15
Address:
SubAddress: 260,11,The%20Jaffrey%20Family

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 16
Address:
SubAddress: 290,12,John%20Wentworth

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 17
Address:
SubAddress: 268,29,Mary%20Baker%20Eddy

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 18
Address:
SubAddress: 269,32,Bertha%20Lindsay

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 19
Address:
SubAddress: 270,33,Philias%20Napoleon%20Dubuc

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 20
Address:
SubAddress: 271,35,Mary%20Hamilton%20Coolidge%20&%20Son

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 30
Address:
SubAddress: 273,5,Susanna%20Johnson

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 31
Address:
SubAddress: 274,6,Eleazar%20Wheelock

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 32
Address:
SubAddress: 275,7,Samson%20Occum

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 33
Address:
SubAddress: 276,9,John%20Wheelwright

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 34
Address:
SubAddress: 277,19,Hannah%20Davis

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 35
Address:
SubAddress: 278,20,Card%20Room%20Employees%20of%20Amoskeag%20Mill%20No.%205

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 36
Address:
SubAddress: 279,21,Hutchinson%20Family

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 37
Address:
SubAddress:
280,22,Nathan%20Gove%20and%20the%20203rd%20N.H.%20Regimental%20Band

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 38
Address:
SubAddress: 281,24,Grace%20Metalious

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 39
Address:
SubAddress: 282,25,Sarah%20Josepha%20Buell%20Hale

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 40
Address:
SubAddress: 284,26,Frank%20Jones

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 41
Address:
SubAddress: 286,27,Robert%20Frost

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 42
Address:
SubAddress: 287,28,Levi%20Woodbury

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 43
Address:
SubAddress: 285,30,Daniel%20Webster

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 44
Address:
SubAddress: 283,31,Henry%20Clay%20Blinn

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 45
Address:
SubAddress: 288,36,William%20Loeb

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 46
Address:
SubAddress: 289,34,Celia%20Thaxter

HYPERLINK IN SHAPE
Slide: 2
Shape: Oval 47
Address:
SubAddress: 260,11,The%20Jaffrey%20Family

HYPERLINK IN SHAPE
Slide: 2
Shape: AutoShape 49
Address:
SubAddress: 291,37,Hannah%20Dustin%20

HYPERLINK IN SHAPE
Slide: 2
Shape: AutoShape 50
Address:
SubAddress: 292,38,Rachel%20Meloon%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 51
Address:
SubAddress: 293,39,Ocean-born%20Mary%20Wilson%20Wallace%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 52
Address:
SubAddress: 296,42,Bedford%20Villagers%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 53
Address:
SubAddress: 295,41,Prince%20Whipple%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 54
Address:
SubAddress: 294,40,Samuel%20Lane%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 55
Address:
SubAddress: 298,44,John%20Badger%20Bachelder%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 56
Address:
SubAddress: 299,45,Walter%20Kittredge%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 57
Address:
SubAddress: 297,43,J.B.%20Aiken%20and%20the%20Aiken%20Family%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 58
Address:
SubAddress: 297,43,J.B.%20Aiken%20and%20the%20Aiken%20Family%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 59
Address:
SubAddress: 300,46,People%20of%20the%20Dawnland%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 60
Address:
SubAddress: 301,47,Colonial%20Days%20and%20Revolution%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 61
Address:
SubAddress: 302,48,Rural%20New%20Hampshire%20and%20Getting%20Around%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 63
Address:
SubAddress: 303,49,The%20Old%20Granite%20State%20

HYPERLINK IN SHAPE
Slide: 2
Shape: Autoshape 70
Address:
SubAddress: 272,4,Captain%20John%20Locke

HYPERLINK IN SHAPE
Slide: 2
Shape: Rectangle 72
Address:
SubAddress: 308,54,Staircase%20to%204th%20Floor

HYPERLINK IN SHAPE
Slide: 2
Shape: Rectangle 73
Address:
SubAddress: 306,52,Jaffrey%20Parlor

HYPERLINK IN SHAPE
Slide: 2
Shape: Rectangle 74
Address:
SubAddress: 307,53,Concord%20Coach

HYPERLINK IN SHAPE
Slide: 2
Shape: Rectangle 75
Address:
SubAddress: 309,51,Wigwam

HYPERLINK IN SHAPE
Slide: 2
Shape: Rectangle 76
Address:
SubAddress: 305,50,Entrance

HYPERLINK IN SHAPE
Slide: 22
Shape: Rectangle 9
Address:
SubAddress: 292,38,Rachel%20Meloon%20

HYPERLINK IN TEXT
Slide: 55
Shape: Rectangle 8
Address: mailto:cmac...@nhhistory.org
SubAddress:


*****nhwentworth*****


HYPERLINK IN SHAPE
Slide: 1
Shape: Picture 18
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 4
Shape: AutoShape 5
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 5
Shape: AutoShape 4
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 6
Shape: AutoShape 9
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 7
Shape: AutoShape 4
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 8
Shape: AutoShape 5
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 8
Shape: AutoShape 8
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 8
Shape: AutoShape 9
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 9
Shape: AutoShape 5
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 14
Shape: AutoShape 9
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 15
Shape: AutoShape 5
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 16
Shape: AutoShape 7
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 16
Shape: AutoShape 8
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 16
Shape: AutoShape 9
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 17
Shape: AutoShape 7
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 18
Shape: AutoShape 5
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 19
Shape: AutoShape 7
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 21
Shape: AutoShape 5
Address:
SubAddress:

HYPERLINK IN TEXT
Slide: 23
Shape: Text Box 4
Address:
SubAddress:

HYPERLINK IN SHAPE
Slide: 23
Shape: Picture 6
Address:
SubAddress:


On 8/3/06 10:56 AM, in article VA.000029d...@localhost.com, "Steve

Nancy Cho

unread,
Aug 3, 2006, 5:32:30 PM8/3/06
to
Hi Christopher et al,

I'm trying to repro this problem but am not able to. For those of you
who are having this problem, where were the files originally created?
Were they created in 11.2.4? Or were they originally Windows files or
earlier versions of Mac PowerPoint?

Also, are people just having problems with hyperlinks that go to
different slides or are you having problems going to URLs as well?

This would really help me in trying to repro this hyperlink problem.

Thanks!
Nancy Cho

Christopher MacLeod

unread,
Aug 3, 2006, 9:24:12 PM8/3/06
to
Hi, Nancy,

Thanks for working on my problem -- ours, I guess, because I get the sense
I'm far from alone.

All my PowerPoint files are made on a Mac and all were made in PowerPoint
2004 before the most recent Microsoft update -- Office 11.2.5.

My hyperlinks are all to other slides except for one (in each file) that is
a "mailto:" link.

Chris

--
Christopher MacLeod
Concord, NH


On 8/3/06 5:32 PM, in article
1154640750.8...@s13g2000cwa.googlegroups.com, "Nancy Cho"

Steve Rindsberg

unread,
Aug 3, 2006, 10:30:57 PM8/3/06
to
In article <C0F7CBF0.1EA31%cdma...@comcast.net>, Christopher MacLeod wrote:
> Au contraire, Steve -- thank you for your patience with me!
>
> Below ae the results you asked for. Again, I've included information from
> two files, the working one (nheyes) and one of the non-working ones
> (nhwentworth). I should point out that none of my other PowerPoint files
> with links to other slides works either. Also, FWIW, I tried running shows
> from a CD-ROM created (on my Mac) before the troubles began. Links did not
> work. When looked at via "Insert Hyperlink" there was nothing there; when
> looked at via "Action Settings," they were invariably linked to Slide 1.
> Files from the same CD-ROM run on my Windows computer perfectly and the
> links show properly.

Looks like PowerPoint thinks the links are there (or the macro wouldn't display
them) but with both the Address and Subaddress blank, they're links to the deep
end of the Ozone. Nowhere.

And yet they work in the Windows version. Hmmm.

Over to you, Nancy ...

Could there be an issue with a null character or some other "line terminator"
confusing things?

a.tow...@dalziel-pow.co.uk

unread,
Aug 4, 2006, 4:28:40 AM8/4/06
to
Hi Nancy

Originally my PowerpOint files were created on 11.2.4 but since then I
have ran tests and the problems happens when I created a brand new
presentation on 11.2.5.
Like the the others, starts off fine, save and close, open it again and
all the links don't work and when I check it says it's pointing to
slide 1.
Other information that might me useful:- I use Mac's running 10.4.7 and
Office 2004.

Other tests I ran was with an un-updated copy, I chopped down the
presentation to see if the lenght/size was a factor as other have
mentioned a limit of 64k for hyperlinks and when I opened it in 11.2.5
they were corrupted.
I even copied slides from one presentation to another to see if that
made a difference but it didn't.

I hope this helps.

Andy

Christopher MacLeod

unread,
Aug 4, 2006, 3:43:35 PM8/4/06
to
Hi, Nancy,

Here's a follow-up to my last response. Actually, one of my files does have
hyperlinks to URLs as well as to other slides and these URL links don't work
either.

New twist: I also have Office 2001 for occasional use in the Classic
environment. I never use it, but I thought I'd try it with my "failed"
files. The links work in PowerPoint 2001 on my machine.

Also, would it help if you received one of my "contaminated" files to
investigate? The reason I mention this is that once the file is
contaminated, it won't work on my Windows machine's Office 2003 either.

If it would be useful, I could put a file with non-working links onto my
file-sharing page on the Web. This file could then be compared with a
version that works, which is located elsewhere.

Chris


On 8/3/06 5:32 PM, in article
1154640750.8...@s13g2000cwa.googlegroups.com, "Nancy Cho"
<nancyc...@gmail.com> wrote:

Steve Rindsberg

unread,
Aug 4, 2006, 8:23:56 PM8/4/06
to
>
> If it would be useful, I could put a file with non-working links onto my
> file-sharing page on the Web. This file could then be compared with a
> version that works, which is located elsewhere.

Or put one of each up there. I'd like to have a look at it.

Christopher MacLeod

unread,
Aug 4, 2006, 10:46:29 PM8/4/06
to
Thanks, Steve. I appreciate your continuing interest.

From my own Mac, any files I work with are contaminated files. I can only
point you to files I know have not been on my machine since PowerPoint began
misbehaving.

http://homepage.mac.com/cdmacleod
Here you will find "nheyespeople," in which the hyperlinks work -- I don't
know why. They don't in any other PowerPoint file. "nhwentworths" is such a
file.

http://www.nhhistory.org/edu/support/slidesindex.htm
This page contains links to my various slide files, all of which work -- on
my Windows computer at work, that is. "The Wentworth Governors: A New
Hampshire Dynasty" is the working version of "nhwentworths."

Chris


On 8/4/06 8:23 PM, in article VA.000029f...@localhost.com, "Steve

RickGreg

unread,
Aug 7, 2006, 1:47:18 PM8/7/06
to
at nancyc...@gmail.com wrote on 8/3/06 5:32 PM:


Nancy-

To answer your questions:

My Powerpoint file was create with Powerpoint 11.2.4 (office 11.2.5). This
was created on my mac.

I am linking to an external file (.swf format) that is located in the same
folder as the PPT file. The external file is from a colleague, an I am not
certain if he created it on a mac or windows machine.

I will try creating links to other slides and URLs and see if this
reproduces. Will report back shortly.

Hope this helps.

-Rick

RickGreg

unread,
Aug 7, 2006, 2:03:56 PM8/7/06
to
in article 1154640750.8...@s13g2000cwa.googlegroups.com, Nancy Cho
at nancyc...@gmail.com wrote on 8/3/06 5:32 PM:

> Hi Christopher et al,

Nancy-

To follow-up my last response:

1) I created a new ppt file and created a hyperlink (using ACTION SETTINGS)
to the next slide. Worked fine, and functionaility seems to be retained
after closing and re-opening.

2) Did the same with link pointing to a web url. Worked fine and also
survived closing, opening, etc!

3) Created a new version of my original ppt file with a link to the same
external file and the problem repeated itself!

4) Created a new version of my original ppt file with a link to a DIFFERENT
external file (also located in same folder) and is working fine!

5) Redirected my original link to the other external file that did work (in
#4), and the problem continues.


sjohn...@gmail.com

unread,
Aug 8, 2006, 8:57:15 AM8/8/06
to
Nancy Cho wrote:
> Also, are people just having problems with hyperlinks that go to
> different slides or are you having problems going to URLs as well?

I am using a few files that were created on Office 2003 for Windows.
While using Office for Mac 11.2.4 the links worked; in 11.2.5 they
didn't. No other changes. Reverting to 11.2.4 (which wasn't easy!) the
links in all files SAVED under 11.2.5 were bad in 11.2.4. Pulling the
same file from my pre-11.2.5 update, the links are all working. All
links in my presentations go to slides.

I helped another friend through this yesterday.
His links went to other slides, other presentations, and to URLs.
We're both using Powerbook G4s with Mac OS 11.4.7.

pl

unread,
Aug 8, 2006, 9:26:43 AM8/8/06
to

hi all-
i have created files in 11.2.4 that dont work... i have also tried
opening files that are up to 3 years old (created & run in various
versions of ppt & have worked fine in the past) that the links do not
work...
the "next slide" hyperlinks do work but when you link to a specific
slide #, the link reverts back to "slide 1"
this happens on a G4 laptop, G4 dual processor, & an emac
reinstallnig the previous version of office seems to fix it (with the
error message listed in other replies)
are any of the people responding here actually work for mac or
microsoft??????

Nancy Cho

unread,
Aug 8, 2006, 1:52:26 PM8/8/06
to
Hi Christopher, thanks for the files to try out. just to make sure I
understand...the second link is to files that "corrupt" when opened in
11.2.5? But work fine in Windows PowerPoint 2003?

I want to make sure to make copies before they "corrupt". I still have
not been able to repro the problem (that is, create the file in 11.2.4
and open in 11.2.5 - the links work fine). Am I missing a step? Do I
need to edit the links in order to lose the links?

Thanks again,
Nancy

Nancy Cho

unread,
Aug 8, 2006, 2:23:34 PM8/8/06
to
Hi Christopher, could you let me know which files are the ones that
have links that don't work? I was downloading a bunch but didn't know
which work and which don't.

Or, if you could just email me some (that work in 11.2.4 but don't work
in 11.2.5)...that would be great.

thanks,
Nancy

Nancy Cho

unread,
Aug 8, 2006, 2:29:40 PM8/8/06
to
Hi PL, I work for microsoft (tester for PowerPoint for Mac) and am
looking into the problem.

Actually, if you and sjohnson and other people who have files that work
in 11.2.4 but not in 11.2.5 could email me the files...that would be
great. I have tried to recreate the problem but cannot repro it. If I
have the original files in 11.2.4 (so I can see they work in 11.2.4),
hopefully I can get it to repro in 11.2.5 and get somewhere with this
problem.

Please email it to nancyc...@gmail.com.

The more files I get that exhibit this problem, the better I will be
able to narrow down the problem (hopefully!)

Thanks,
Nancy

Christopher MacLeod

unread,
Aug 8, 2006, 6:31:02 PM8/8/06
to
Hi, Nancy,

Just to make sure I'm clear: with the latest update -- Office 11.2.5 --
PowerPoint is listed as 11.2.4. So I will always refer to events as pre- or
post-11.2.5.

http://homepage.mac.com/cdmacleod
This page contains the four files with hyperlinks. All were created on my
Mac pre-11.2.5.

None of the hyperlinks will work now -- except for "nheyespeople." Why it
works I do not know.

If a file doesn't work on my Mac, it also will not work if I port it to my
Windows machine at work.

Thanks,

Chris


On 8/8/06 2:23 PM, in article
1155061414.3...@n13g2000cwa.googlegroups.com, "Nancy Cho"

Matt

unread,
Aug 10, 2006, 2:42:36 PM8/10/06
to

Matt

unread,
Aug 10, 2006, 2:46:52 PM8/10/06
to
I too have the exact same problem. Hyperlinks to other slides can be
entered...but not saved. I make my living giving interactive lectures,
and this glitch is quite frustrating. I don't mind going back to an
earlier version of office if needed, but have a couple of quick
questions.

1. Will the hyperlinks automatically work in the older version, or will
they need to be "reattached?"

2. I updated to the latest version in order to avoid the "malicious"
hacking vulnerabilities. Is there a risk if I downgrade??

Thanks

Matt

Nancy Cho

unread,
Aug 10, 2006, 4:03:15 PM8/10/06
to
Well, from what I gather from other people, as long as you don't do any
saving in 11.2.5, opening it in 11.2.4 again should still retain the
links. However, if you have saved in 11.2.5, then you need to reattach
the links.

To everyone else, I'm still working on this...thank you all for your
patience (and your files)!

Nancy

Nancy Cho

unread,
Aug 10, 2006, 5:03:37 PM8/10/06
to
AH! I'm finally able to repro the problem! I will report the bug.
Thank you all for your help and for the files. Hopefully we'll get
something done for it.

Thanks again,
Nancy

Christopher MacLeod

unread,
Aug 10, 2006, 7:51:43 PM8/10/06
to
Hooray, Nancy! Thanks for your efforts -- as well as those of others who
worked on the problem. I hope the solution comes soon.

Chris

--

Christopher MacLeod
Concord, NH


On 8/10/06 5:03 PM, in article
1155243817.7...@i42g2000cwa.googlegroups.com, "Nancy Cho"

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