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Excel in an infinite loop of crashing upon startup

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rob...@officeformac.com

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Aug 31, 2009, 11:27:44 PM8/31/09
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Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I just upgraded to OS X 10.6 Snow Leopard yesterday, and I have a current generation Macbook Pro. I ran Excel successfully yesterday, and today, I began experiencing crashes upon startup when I tried to open a workbook attached to an e-mail in Entourage. The workbook is password-protected.

Now, when I try to open Excel, or an Excel file, it crashes or hangs upon startup. One of the problems, I think, is that it keeps trying to reopen the last files that were open when it crashed, and doing this seems to crash it again. I hope you have some suggestions for me on how I might fix this.

Here's the error log:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-09-01 11:21:15 +0800
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.0.090605
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x0000592c
Blame Module Name: libobjc.A.dylib
Blame Module Version: unknown
Blame Module Offset: 0x0000592c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x95fd892c in _objc_assign_strongCast + 0x95F2790E (libobjc.A.dylib + 0x0000592c)
# 2 0x976b4657 in CUISharedArtReader::sFileHeader + 0x97669EFF (CoreUI + 0x00030657)
# 3 0x927f6894 in .objc_class_name___CFx606449CPF + 0x92666C68 (CoreFoundation + 0x00063894)
# 4 0x927a4de9 in .objc_class_name___CFx606449CPF + 0x926151BD (CoreFoundation + 0x00011de9)
# 5 0x927acf7c in .objc_class_name___CFx606449CPF + 0x9261D350 (CoreFoundation + 0x00019f7c)
# 6 0x927c5763 in .objc_class_name___CFx606449CPF + 0x92635B37 (CoreFoundation + 0x00032763)
# 7 0x976b44ed in CUISharedArtReader::sFileHeader + 0x97669D95 (CoreUI + 0x000304ed)
# 8 0x976a8351 in CUISharedArtReader::sFileHeader + 0x9765DBF9 (CoreUI + 0x00024351)
# 9 0x976a164d in CUISharedArtReader::sFileHeader + 0x97656EF5 (CoreUI + 0x0001d64d)
# 10 0x976a4c35 in CUISharedArtReader::sFileHeader + 0x9765A4DD (CoreUI + 0x00020c35)
# 11 0x9405aeaf in .objc_class_name_IMKInkInputSession + 0x93D16557 (HIToolbox + 0x0012deaf)
# 12 0x9405afb5 in .objc_class_name_IMKInkInputSession + 0x93D1665D (HIToolbox + 0x0012dfb5)
# 13 0x93f5c2e0 in .objc_class_name_IMKInkInputSession + 0x93C17988 (HIToolbox + 0x0002f2e0)
# 14 0x93f5bfec in .objc_class_name_IMKInkInputSession + 0x93C17694 (HIToolbox + 0x0002efec)
# 15 0x93f5bab1 in .objc_class_name_IMKInkInputSession + 0x93C17159 (HIToolbox + 0x0002eab1)
# 16 0x93f5aad7 in .objc_class_name_IMKInkInputSession + 0x93C1617F (HIToolbox + 0x0002dad7)
# 17 0x93f5a71d in .objc_class_name_IMKInkInputSession + 0x93C15DC5 (HIToolbox + 0x0002d71d)
# 18 0x93f5a66d in .objc_class_name_IMKInkInputSession + 0x93C15D15 (HIToolbox + 0x0002d66d)
# 19 0x93f63a7d in .objc_class_name_IMKInkInputSession + 0x93C1F125 (HIToolbox + 0x00036a7d)
# 20 0x93f63496 in .objc_class_name_IMKInkInputSession + 0x93C1EB3E (HIToolbox + 0x00036496)
# 21 0x92812b02 in .objc_class_name___CFx606449CPF + 0x92682ED6 (CoreFoundation + 0x0007fb02)
# 22 0x927ced09 in .objc_class_name___CFx606449CPF + 0x9263F0DD (CoreFoundation + 0x0003bd09)
# 23 0x927ceb61 in .objc_class_name___CFx606449CPF + 0x9263EF35 (CoreFoundation + 0x0003bb61)
# 24 0x93f61fec in .objc_class_name_IMKInkInputSession + 0x93C1D694 (HIToolbox + 0x00034fec)
# 25 0x93f61cdf in .objc_class_name_IMKInkInputSession + 0x93C1D387 (HIToolbox + 0x00034cdf)
# 26 0x940e9d91 in .objc_class_name_IMKInkInputSession + 0x93DA5439 (HIToolbox + 0x001bcd91)
# 27 0x015654f8 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ee4f8)
# 28 0x00a2da76 in __mh_execute_header + 0x00A2CA76 (Microsoft Excel + 0x00a2ca76)
# 29 0x00a2dfff in __mh_execute_header + 0x00A2CFFF (Microsoft Excel + 0x00a2cfff)
# 30 0x00885ef3 in __mh_execute_header + 0x00884EF3 (Microsoft Excel + 0x00884ef3)
# 31 0x0000246e in _

rob...@officeformac.com

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Aug 31, 2009, 11:29:45 PM8/31/09
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8: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
9: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
11: SmartArt: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
12: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
13: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
14: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
15: 1PasswdIM (7371 Reg=English Loc=0x0000): /Library/InputManagers/1PasswdIM/1PasswdIM.bundle/Contents/MacOS/1PasswdIM
16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
17: SIMBL (8 Reg=English Loc=0x0000): /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
18: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
19: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
20: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
21: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
22: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
23: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
24: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
25: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
26: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
27: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
28: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
29: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
30: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
31: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
32: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
33: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
34: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
35: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
36: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
37: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
38: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
39: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
40: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
41: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
42: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
43: OpenGL: /System/Libr

rob...@officeformac.com

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Aug 31, 2009, 11:29:05 PM8/31/09
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# 31 0x0000246e in __mh_execute_header + 0x0000146E (Microsoft Excel + 0x0000146e)
# 32 0x00002395 in __mh_execute_header + 0x00001395 (Microsoft Excel + 0x00001395)

X86 Thread State:
eax: 0x32f54fdc ebx: 0x927a07f4 ecx: 0x98ff5fd4 edx:0x04280434
edi: 0x0092e949 esi: 0x9de82434 ebp: 0xbfffe8c8 esp:0xbfffe874
ss: 0x0000001f eip: 0x95fd892c cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202

Thread 1:

# 1 0x9144410a in __dispatch_hw_config + 0x91287182 (libSystem.B.dylib + 0x0002710a)
# 2 0x91443ce1 in __dispatch_hw_config + 0x91286D59 (libSystem.B.dylib + 0x00026ce1)
# 3 0x91443a86 in __dispatch_hw_config + 0x91286AFE (libSystem.B.dylib + 0x00026a86)
# 4 0x91443511 in __dispatch_hw_config + 0x91286589 (libSystem.B.dylib + 0x00026511)
# 5 0x91443356 in __dispatch_hw_config + 0x912863CE (libSystem.B.dylib + 0x00026356)

X86 Thread State:
eax: 0x0000016b ebx: 0x9144475e ecx: 0xb0080d5c edx:0x9144410a
edi: 0xa00fe1ac esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x9144410a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Thread 2:

# 1 0x914431a2 in __dispatch_hw_config + 0x9128621A (libSystem.B.dylib + 0x000261a2)
# 2 0x91443356 in __dispatch_hw_config + 0x912863CE (libSystem.B.dylib + 0x00026356)

X86 Thread State:
eax: 0x00100170 ebx: 0x91443399 ecx: 0xb0102f6c edx:0x914431a2
edi: 0x050002a0 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x0000001f eip: 0x914431a2 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286

Thread 3:

# 1 0x9141da0e in __dispatch_hw_config + 0x91260A86 (libSystem.B.dylib + 0x00000a0e)
# 2 0x914be344 in __dispatch_hw_config + 0x913013BC (libSystem.B.dylib + 0x000a1344)
# 3 0x02130d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021303e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0213046c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x02130f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9144afe1 in __dispatch_hw_config + 0x9128E059 (libSystem.B.dylib + 0x0002dfe1)
# 8 0x9144ae66 in __dispatch_hw_config + 0x9128DEDE (libSystem.B.dylib + 0x0002de66)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x914a5ac0 ecx: 0xb0184a6c edx:0x9141da0e
edi: 0x0000015f esi: 0x7975aea1 ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x0000001f eip: 0x9141da0e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206

Loaded modules:

0: Microsoft Excel (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
7: merp: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp

rob...@officeformac.com

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Aug 31, 2009, 11:30:12 PM8/31/09
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43: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
44: libz.1.dylib: /usr/lib/libz.1.dylib
45: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
46: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
47: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
48: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
49: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
50: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
51: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
52: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
53: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
54: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
55: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
56: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
57: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
58: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
59: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
60: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
61: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
62: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
63: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
64: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
65: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
66: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
67: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
68: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
69: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
70: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
71: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
72: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
73: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
74: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
75: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
76: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
77: libauto.dylib: /usr/lib/libauto.dylib
78: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
79: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
80: libRadiance.dylib: /System/Libr

rob...@officeformac.com

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Aug 31, 2009, 11:31:13 PM8/31/09
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114: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib
115: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
116: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
117: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
118: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
119: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
120: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
121: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
122: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
123: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
124: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
125: RawCamera (477 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
126: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
127: liblangid.dylib: /usr/lib/liblangid.dylib
128: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
129: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
130: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
131: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
132: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
133: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
134: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
135: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
136: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
137: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
138: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

Operating System Information
Operating System: Mac OS X 10.6 (Build 10A432)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1060
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: B7C0E13A-B71F-4304-A9F2-C0981CD4704C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 104

SORRY THIS WAS SO LONG!!!

rob...@officeformac.com

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Aug 31, 2009, 11:30:37 PM8/31/09
to
80: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
81: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
82: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
83: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
84: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
85: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
86: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
87: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
88: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
89: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
90: libcups.2.dylib: /usr/lib/libcups.2.dylib
91: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
92: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
93: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
94: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
95: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
96: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
97: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
98: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
99: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
100: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
101: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
102: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
103: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
104: libkxld.dylib: /usr/lib/system/libkxld.dylib
105: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
106: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
107: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
108: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
109: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
110: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
111: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
112: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
113: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
114: libType1Scaler.dylib: /System/Library/Frameworks

JE McGimpsey

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Aug 31, 2009, 11:46:42 PM8/31/09
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In article <59b7b...@webcrossing.caR9absDaxw>,
rob...@officeformac.com wrote:

> Now, when I try to open Excel, or an Excel file, it crashes or hangs upon
> startup. One of the problems, I think, is that it keeps trying to reopen the
> last files that were open when it crashed, and doing this seems to crash it
> again. I hope you have some suggestions for me on how I might fix this.

Start XL with the Shift key down. Close XL. Restart XL.

rob...@officeformac.com

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Sep 1, 2009, 2:38:57 AM9/1/09
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Thanks for the suggestion. Holding down "shift" enabled me to start and use the app, but it will only stay "stable" if I start it in "shift" mode. If I restart it as normal, then it crashes.

I think I found the culprit by accident, though. I usually work on two screens (laptop and external). Excel started crashing after I had unplugged the external screen. Now that i have it plugged in again - no crashes, and no reboots necessary. It seems that this is an external screen issue.

pla...@officeformac.com

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Sep 15, 2009, 12:59:58 PM9/15/09
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I have the same problem. How do you work without external screen?

pl

rob...@officeformac.com

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Sep 15, 2009, 9:35:25 PM9/15/09
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I found that this was an issue of booting with the external screen and then hot-unplugging it. If I plugged it back in, the problem went away. I think you just need to reboot each time you switch screen configuration - a pain, but necessary.

good luck

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