I have a Mac Mini with Leopard and Office 2004 with all updates on both. My
keyboard is a Microsoft "Natural Ergonomic Keyboard 4000v 1.0". I have
MicroSoft keyboard 6.2 software driver installed, I'm not sure if there are
any new updates for the keyboard or not.
The problem is in Excel I'll be typing and suddenly the keys strokes don't
yield any typing in the cells. Other applications seem fine.
Two things make the keys work again,
1) Toggeling the Num Lock key
2) Making another application active and then making Excel active again.
Has anyone else had this problem and if so what is the fix?
Thanx,
Rocky
I have the exact same problem. I have to usually go to another
application and then type at least 1 character. When I return to
Excel, everything is fine for a while until the problem replicates
itself. Recently, MS Word has started doing the same thing. I have
Leopard and use Office 2004 for Mac.
<http://discussions.apple.com/thread.jspa?messageID=7155756>
HELP! HELP! HELP!
I could be mistaken, but by first reaction is that it's got to be an
OS/hardware problem. OS X is designed to prevent an application taking
down the entire system, much less cause a reboot.
It's certainly not something I've ever seen or heard of with Leopard and
Office 2004.
> I am having the EXACT same problem, but mine comes with an extra special bonus: while working in Excel and dealing with non-responsive cells - my ENTIRE laptop will randomly re-boot mid work flow. We're not talking "unexpected crash"...we're talking total restart. This seems to be triggered "around" the time I am copying and pasting. Any idea why this is happening? Anyone else experience random re-booting? Is this a Leopard + Office 2004 problem?
>
> HELP! HELP! HELP!
Thanks,
Pat
On 5/7/08 6:08 PM, in article ee97...@webcrossing.caR9absDaxw,
"dani...@officeformac.com" <dani...@officeformac.com> wrote:
--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
FWIW, I have 2004 installed on my MBP in Leopard 10.5.0 & haven't witnessed
this either. However, it seems to me that Apple has been releasing an
unusually high number of "Firmware Updates" [one of which is specifically
for MB, MBP Keyboard] as well as what they're calling "Firmware Restoration
CD"'s. Is it possible that some of this might be attributable to the
affected systems or the updates themselves?
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 5/8/08 1:19 PM, in article C4488441.1EA4B%patm...@microsoft.com, "Pat
Yes, that's entirely possible. Unfortunately, we don't have a reproducible
case in house yet, so we're unable to investigate this.
Thanks,
Pat
On 5/8/08 4:10 PM, in article C44900AD.29F63%onlygen...@com.cast.net,
"CyberTaz" <onlygen...@com.cast.net> wrote:
--
We suspect the issue you're experiencing is caused by an OS issue too, but
we haven't been able to confirm that yet. I've been collecting system
profiles from customers who have been experiencing this in the hopes that I
can identify a common thread (besides just the fact that this has only been
reported on Leopard so far). If you could send me a system profile, I would
really appreciate it. Just select About this Mac... from the Apple menu,
then click More Info..., Save the file in the default format, and send to me
at patm...@microsoft.com.
Thanks,
Pat
On 5/22/08 6:23 PM, in article ee97d...@webcrossing.caR9absDaxw, "Tom
McCaleb" <tmcc...@fsu.edu> wrote:
--
I've never had the keyboard just stop typing.
I have both Office 2008 and 2004.
There is an adjustment in the system for keyboard typing speed maybe its
set too low.
--
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If anyone has ever encountered this bug on a PPC-based Mac on Leopard, I
would really love to know. In the meantime, I'm going to post a bug with
Apple and see what they have to say. (This isn't to say that this is
definitely an Apple bug, but that way both Apple and MS will be able to
investigate it on their own tracks.)
Thanks,
Pat
On 6/3/08 4:17 PM, in article ee97d...@webcrossing.caR9absDaxw, "Brandon
Davies" <dav...@uclink4.berkeley.edu> wrote:
--
I'm here to report this problem on two Intel Mac Minis under BOTH 10.4.11 and 10.5.3. I thought upgrading from Tiger to Leopard (Archive & Install) might fix it, but it didn't. 10.4.11 is the only version of Tiger I saw the problem on; my users don't know if it occurred under earlier versions.
After the Leopard upgrade didn't help, I deleted Office 2004 and reinstalled: Delete the MS Office folder from Applications; remove the Microsoft User Data Folder; delete all preferences iwth the following in the name: ms, microsoft, office, word, excel. Then I installed Office 2004 from our original install CD, and ran MS Autoupdate until it reported no more updates.
Didn't help.
The issue manifests as follows: can't type characters or use Tab key. Sometimes the user can recover by clicking on a different cell and back. Sometimes that causes Excel to crash (application stops running and disappears from the screen).
Three times today, it shut the computer off entirely. The user had to boot up again. We've check the computer; no hardware issues found, and it is entirely stable in all other applications.
I will send System Profiles from the two minis. Unfortunately I only have Leopard Profiles; I didn't run System Profiler while the computers still had Leopard on them.
Thank you for your interest and support on this!
Thanks,
David
We have investigated this and believe it is a problem with Apple's Rosetta
emulation software for running non-native applications on Intel. We've
collected dozens of system profiles from customers reporting this and all
have been on Intel Macs. We've also seen reports online of this type of
problem happening with other applications besides Mac Office.
We've reported this to Apple and have provided them all the information we
have on it. It would be really helpful if you could report it to them as
well.
Thanks,
Pat
On 6/13/08 2:05 PM, in article ee97d...@webcrossing.caR9absDaxw,
"David...@officeformac.com" <David...@officeformac.com> wrote:
--