Entourage client cannot access comcast mail on the road

[Gr...@officeformac.com]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: pop I've tried all the on-line configuration tips I can easily access, and called comcast support to no avail. I called Entourage support but I don't have my product key since I'm using the trial version while I wait for a new CD (the one they shipped to me was defective). Does anyone know if this is a problem with the trial version only? I'll call MS support again when I get home. I've been using Entourage as my client from home with no problems. On the road, I can't retrieve messages from the server.

[Diane_R...@officeformac.com]

On 1/14/10 8:49 PM, in article 59bb0...@webcrossing.JaKIaxP2ac0,
"Gr...@officeformac.com" <Gr...@officeformac.com> wrote:

> pop I've tried all the on-line configuration tips I can easily access, and
> called comcast support to no avail. I called Entourage support but I don't
> have my product key since I'm using the trial version while I wait for a new
> CD (the one they shipped to me was defective).

Installing the retail CD after you install the trial is problematic. See the
end of this article for help:

Office 2008 for Mac Trial Edition

<http://tinyurl.com/yfjaldl>

>Does anyone know if this is a
> problem with the trial version only?

No! Nothing is disabled in the trial version.

See "Send and receive E-mail while Traveling"

<http://www.entourage.mvps.org/faq_topic/travel.html>

Switch SMTP scripts:

<http://www.entourage.mvps.org/script/fav_scripts.html#change_smtp>

Third party options:

<http://www.entourage.mvps.org/xtras/third.html#location_travel>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>