Uh oh.
Bob H.
On 9/25/07 7:28 AM, in article
1190723322....@n39g2000hsh.googlegroups.com, "bob...@gmail.com"
<bob...@gmail.com> wrote:
--
Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/>
Adding to Mickey's comments:
This will affect a lot of institutions. They have until January to work
out the licensing with Microsoft and this may be something already in
the works. You'll need to contact your institution and make your voice
heard about this issue.
One thing to note is that the Home & Student version of Office 2007 for
Windows does not include Outlook. Your institution will have already had
to deal with issue, which is essentially the same as this.
Hope this helps!
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
> Press releases seem to say Office 2008 / Entourage Student Edition
> won't support Exchange mail. If we 'upgrade' to 2008 will we
> lose mail support??
Not if you upgrade to a non-studenmt edition with Exchange support. : )
--
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JR
Have a look at "How Entourage 2008 works with different versions of
Exchange Server" on Mactopia
<http://www.microsoft.com/mac/itpros/default.mspx?MODE=ct&CTT=PageView&clr=99-15-0&target=5dc552e3-ea74-4bba-a647-afaabe7dee531033>.
It compares using Entourage 2008 with Exchange Server 2003 and 2007.
No, Entourage uses WebDAV over HTTP, Outlook typically uses MAPI. (I'm
simplifying.) This is technically irrelevant as WebDAV is capable of most,
if not all, of the same features - but there are design and development
decisions in what features Entourage will and will not (yet) support.
More information about this can be found at:
http://www.entourage.mvps.org/articles/entourage.html
> As a consultant I travel to a different corporate offices and often find
> that most of the Apple compatibility features in Exchange have been
> disabled for security reasons.
As long as the Exchange server is not ancient and supports Outlook Web
Access, which most do, it should work fine with Entourage. Many of the
so-called security reasons turn out to be misunderstandings of how Exchange
(and security) works and general laziness by IT folks.
--
Adam Bailey | Chicago, Illinois
ad...@lull.org | Finger/Web for PGP & S/MIME
ada...@aol.com | http://www.lull.org/adam/
> having purchased the Home and student edition and needing access to exchange
> servers to access mail, how do I go about upgrading my office.
AFAIK, there is no upgrade when you buy the Home & Student version. You
would need to go back to the store you purchased and ask if they would do an
exchange for you.
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
-Andy
Andy Ruff
Lead Program Manager, Entourage
Microsoft Corporation
On 1/17/08 12:31 AM, in article ee7c5...@webcrossing.caR9absDaxw, "af"
Details for using WebDAV over HTTP here:
<http://entourage.mvps.org/exchange/exchangeathome.html>.
Hope this helps!
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Add the other mailbox as another account, either as an IMAP account or an
Exchange account (depending on the particulars of your server). Tools >
Accounts.
If the second account was a delegated account that you accessed through
your personal Exchange account then you will not be able to connect. You
may have to connect to the second account as an IMAP account as well if
you are allowed. Otherwise, you'll need to acquire the standard version
or higher of Office 2008.
Office 2004 Student & Teacher edition is not eligible for upgrades
unless is was purchased during the Super Suite Deal promotion period,
which was November 1, 2007 through January 14, 2008.
<http://www.microsoft.com/mac/go/promotions/supersuitedeal/default.mspx>
Otherwise, you'll need to purchase a full version of any Office 2008
product.
> Will Entourage 2008 be able to forward gif files and not lose their
> animation?
You can forward gif files you receive only if you use the Forward as
Attachment command and not the Forward command. "Forward" will only send
a still image of any animated gif.
Please be sure to let Microsoft know you'd like to see this behavior
changed in future versions by using the Help --> Send Feedback mechanism
in any Office application.
the Home & Student edition of Office 2008 does not contain Exchange
support; you'll need either the Standard or Special Media editions for
this. It is of course a shame that you can't return the product anymore,
but in all fairness, this limitation has been published by many
different sources, not to mention by Microsoft itself.
--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)
***Always reply to the newsgroup.***
<http://blog.entourage.mvps.org/2008/01/calendar_synching_between_entourage_and_ical.html>
--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)
***Always reply to the newsgroup.***
My glasses must need replacement because I can not seem to find
"Forward as Attachment" anywhere in the menu bar drop downs or in the
preferences of Entourage X.
Not at all. You asked for Office *2008*, where this option is available
in Entourage's Message menu. It was first introduced in Entourage 2004,
but was never part of Entourage v.X. In that version, you can drag the
e-mail you'd like to forward in its entirety to the desktop and then
drag the resulting .eml file back into the attachment pane of a new mail
message window. That gives you the same result.
> Linotype wrote:
>>
>> My glasses must need replacement because I can not seem to find
>> "Forward as Attachment" anywhere in the menu bar drop downs or in the
>> preferences of Entourage X.
>
> Not at all. You asked for Office *2008*, where this option is available
> in Entourage's Message menu. It was first introduced in Entourage 2004,
> but was never part of Entourage v.X. In that version, you can drag the
> e-mail you'd like to forward in its entirety to the desktop and then
> drag the resulting .eml file back into the attachment pane of a new mail
> message window. That gives you the same result.
No need to go through the desktop - you could drag out of a folder listing
into the attachments pane of a new draft message window.
--
Barry Wainwright
Microsoft MVP (see <http://www.microsoft.com/mvp/> for details)
Visit the Entourage User零 Weblog for Hints, tips and troubleshooting
information:
http://www.barryw.net/weblog/
thanks, I will give it a try.
Also, since your school pays for Exchange, they ought to be able to
provide you with a client license for Entourage that will support
Exchange. I don't know exactly how the licensing works, but you need to
talk to the IT people at your school.
As long as the Exchange server is not ancient and supports Outlook Web Access, which most do, it should work fine with Entourage. Many of the so-called security reasons turn out to be misunderstandings of how Exchange (and security) works and general laziness by IT folks.
The rest of the (Exchange) world is moving to OWA/WebDAV. If you've managed
to find a vendor who has disabled Exchange's native support for those
protocols, you may be out of luck. But MAPI in Entourage isn't going to
happen.
> It is inexcuseable that Microsoft has decided to remove the exchange support
> in the Home and Student version of Office 2008. <br><br>How do we fix this?
> <br><br>Go to Help: Provide Feedback. This feeback goes directly to the
> developers. We need to create a lot of feedback and provide some logic for
> Microsoft to create an update and add the exchange support. Students
> shouldn't have to be 150 more dollars for one minor thing. And the whole
> concept of a student version is to provide the same software at a cheaper
> price. <br><br>SEND FEEDBACK-Hopefully we will be listened to.
By all means send feedback, but if you're in a school environment that
uses Exchange, a cheaper alternative (in the past, at least, I haven't
seen anything on Office 2008) is a volume client license provided
through your institution. Of course, that means your school has to be
willing to support Macs.
There may be good marketing reasons why students should get cheaper
prices (i.e., to hook you on the product so you're more likely to buy a
full version after graduation), but there's no *inherent* reason why
simply having a student status makes one especially deserving of a price
break.
And Exchange services are hardly "one minor thing"...
> That's as may be, but as far as I can tell (three different IT shops) if
> people have to do *anything* different to support the Mac, the response
> will be to "buy a PC" or "use parallels." I'm trying to get Entourage
> 2008 working with a hosted exchange company (liveoffice.com) and after
> hours of trying various combinations of user/domain/url have started
> getting "resource forbidden" messages. Those guys won't even take a
> support call about a mac issue, and neither will our internal IT who
> picked them as our vendor. Is it really that hard to have the same
> protocols? IMAP works great, but the whole point here is for the calendar.
I can't resolve your issue but thought I'd add my viewpoint.
Adam has touched on the problem which is your IT department and those
they hire are Windows-centric. Windows does not have a track record of
being compatible with anything else other than itself.
Entourage and a lot of network applications on the Mac platform are
based on standards outside of Microsoft's proprietary ways of doing
things. These are open standards that belong to no one whereas Microsoft
owns MAPI. Sure, MAPI works great just like Office for Windows runs
great on Windows running on an NTFS formatted hard drive. Microsoft owns
all of those technologies. But they don't freely share them with anyone
else.
The MacBU (yes, part of Microsoft but not Windows-centric) made a good
decision to use standards in developing Entourage rather than creating
another proprietary protocol application. The Mac OS X platform is not a
platform for promoting propriety. It has embraced open standards and the
MacBU has simply followed the Macintosh way rather than the Microsoft
way. Good for them. I applaud that.
I'm in Mac technical support myself, so believe me when I say I do feel
your pain. But if I were going to blame anyone it would be those that
think like Microsoft.
I'm in Mac technical support myself, so believe me when I say I do feel your pain. But if I were going to blame anyone it would be those that think like Microsoft.
We are working directly with the Exchange team to make the configuration of
Entourage accounts much more reliable and seamless. Ideally, we'll get to
the point where you enter your e-mail address and you're done :).
-Andy
I'll go ahead and call it a lie, or at least blatant ignorance.
Of course Apple supports https, and Microsoft Entourage supports Microsoft
Exchange using OWA. Point them to
<http://www.microsoft.com/mac/itpros/default.mspx?CTT=PageView&app=ag&target=5dc552e3-ea74-4bba-a647-afaabe7dee531033>.
Any company so *outrageously* ignorant should not be trusted to manage your
services. I realize that's not your decision, but how would you feel if your
bank said they can't take your deposit because your wallet doesn't support
US currency? It's a ridiculous statement that you simply wouldn't accept.
This is no different.
Use "Remove Office" to remove all of the Office 2008 files including the
invisible ones. Next, install Office 2004. I'm not sure if "Remove Office"
removes all of the new fonts in Office 2008. See Installing Office for Mac
2008 for more info on changes to fonts and locations in 2008.
<http://blog.entourage.mvps.org/2008/01/installing_office_for_mac_2008.html>
Even if the fonts aren't removed, I don't see them causing a problem with
Office 2004.
The only problem with going backwards with Entourage would be your mail in
Entourage 2008. You will have to manually move new messages to the desktop
or use Export as Entourage archive to get your new mail back into Entourage
2004. Hopefully you still have your Office 2004 Identities folder. That
would make the change easier.
FYI... "Remove Office" is found in your Office 2004/2008 folder -->
Additional Tools folder.
I don't know what your original problem was since the new web interface
makes those of us that use a real newsreader to view posts correctly, but
have you considered installing both versions using separate Users? The blog
article mentioned above explains this approach.
BTW, If you use Entourage to subscribe to this newsgroup, you will find
using the newsgroup much easier and it will make our job easier to help you.
How to subscribe to the Microsoft Entourage newsgroup
<http://www.entourage.mvps.org/support_options/subnews.html>
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
> Please stop telling us that we should have know that there was no
> support for Exchange in the Home and Student Edition of Office 2008.
>
> My son needs Exchange support on his Mac in an educational environment
> that DOES NOT SUPPORT MACS I have to shell out HUNDREDS of dollars for
> ONE copy of the Office 2008 so he can continue to use it.
In *theory*, the school has to pay a licence for each seat on their
Exchange server. In return, they *should* get a licence for Outlook or
Entourage (full) for each client.
I would try bugging the school again to get a copy of the full version
of Entourage through them,
Corentin
--
--- Mac:MS MVP http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire
>
> That said, there are a number of hosted Exchange providers out there that
> support Entourage.
I use it daily with our server here at work. No problem accessing
Exchange from home.
I'm simplifying but I would say: If you can get your e-mails from a
webpage at home, you should be able to use the same URL as the address
of the server in Entourage to get to your Exchange account,
"This Identity Cannot Be Opened With This Version of Entourage"
This message usually means, for example, that Entourage is at 11.0, but the
saved database was saved in Entourage 11.3.3. Since there was a database
format change in there, Entourage 11.0 cannot open a database saved in
Entourage 11.3.3.
Microsoft does not update each application every time an update is released.
See łConfused over Microsoft Update Version numbers?ł for a handy script
that gives you the Office applicationąs version info.
<http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>
Hi Matthew!
Having supported many Macs with Entourage 2004 with Exchange and
participated in these newsgroups for several years I can't say that
disappearing calendar events is common at all.
If your tech support is the one claiming that various articles on the
web say this is common then I wouldn't believe them.
Could you please start a new thread with details of your problem, your
setup and what you've tried? I'm not saying we can resolve your problem
here but it's worth revisiting if you've tried posting here before.
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
> Although I doubt that the reason that this isn't working is as simple as
> what liveoffice.com has claimed: "Apple does not support https." There
> have been some areas where things like iCal have had to be wrapped w/
> stunnel to work with SSL connections, so I suppose something related
> could be happening.
Hi Jon!
Everything you've mentioned is in regards to using OWA for your server
address. My understanding of the discovery mechanism in Entourage is
that it's only for back-end servers where the proper DNS and DHCP
settings have been configured.
Your Mac receives an IP address from DHCP. It also receives from DHCP
additional information about your network such as DNS servers. DHCP can
also send along a myriad of other network parameters to your computer
such as log servers, time servers. One of these parameters must be
configured for Exchange Server discovery, which Entourage can use.
Exchange Server discovery can not happen over the Internet because
you're local service provider will not have configured its DHCP for
another network's resources. It will especially not work if you have a
home router handing out local DHCP addresses to your Mac.
Hope this helps!
Not directly, but there are other options for transitioning the content -
including across the Exchange server or using Outlook 2001 for Mac. See
<http://www.entourage.mvps.org/cross_platform/win_mac.html#pst> for more
information.
Hi Jon!
At the bottom of the first window of the Account Setup Assistant you'll
find a "Configure Account Manually" button. Click that and you can
manually set all information for your account. This will be the only
method you can use for hosted Exchange solutions.
Hi Jon!
I'm not familiar with this service but when you log in to OWA are you
having to do any sort of customized or double authentication? In other
words, are you being taken to a customized webpage (not part of the OWA
login) and entering your credentials in that before being taken to OWA?
If that's happening then you won't be able to use Entourage. That's an
issue that should be brought to their attention.
I don't know if your school's Exchange server is set up for OWA
(Outlook Web Access), but, if it is, have you considered using it
instead of Entourage to connect to the Exchange server. I doubt your
son is using any feature in Entourage that can't be done using OWA.
All you'd need then is a browser and you won't have to spend the
$1500. You may want to contact the school regarding OWA. As an
Exchange administrator, that's what I'd be recommending.
Try going to Applications > Utilities > Keychain Access.app. Find the entry
for your Exchange server and delete it. Then relaunch Safari and try again.
Your *theory*, while correct, is misleading. The school does need to
buy CALS for each mailbox on the Exchange server, as well as licensing
for Exchange and Windows server. HOWEVER, that doesn't buy the client,
which is separate. You don't need Entourage OR Outlook to access your
mail; you can access your mail using a browser and OWA, which for most
people is a more-than-adequate solution - IMO, it's better than
dealing with the problems that come with Entourage. Putting the burden
back on the school isn't fair to the school OR the taxpayers, if that
is the structure that's set up.
Since we're 80% macs here, we have had problems with Safari connecting
- in a perfect world, we wouldn't have to have so many browsers to
contend with. We load Safari and Firefox on the Macs and everyone
tends to have better luck using Firefox. If Adam's solution doesn't
work (I'm going to check it out; thanks, Adam!) Firefox is free and we
have a lot less problems using it for OWA and other browser-based apps
we support.
Alternatively, stick with Pages this will open most word docs and can save
a file in a compatible format.
--
Barry Wainwright
Microsoft MVP (see <http://www.microsoft.com/mvp/> for details)
Visit the Entourage Userąs Weblog for Hints, tips and troubleshooting
information:
http://www.barryw.net/weblog/
Why? You didn't quote the message(s) to which you were replying, so I'm
unclear if your intimidation stems from Entourage and Exchange or some other
issue.
> I bought an imac because I was so done with Microsoft's problems- and now
> I'm in school, and I can't even open my school's Word files because "my
> free trial period has expired".
Yes, the iMac does not come with a full version of Office. If you want it,
you need to buy it.
There may be other programs capable of opening or translating .doc files on
the Mac, but I'm not sure about this.
> So now I'm reading these postings, and I figure, I will never figure this
> out. I am not the kind of person who can take all day to install, remove,
> re-install, etc. That is not why I got a mac.
Figure what out? If you want Office, buy it and install it. You will need to
remove the Test Drive, which the Office 2008 installer will offer to do for
you.
> Now I don't even trust to buy a version of office over the web. I have to
> go consult the mac store again.
Okay...
> Does anyone know how I can use Office, or just Word, without dealing with
> the mess I have read about in the above postings?
What mess? People come to newsgroups to complain, you won't see a lot of
postings from satisfied customers. Chances are you'll be fine.
I have been using Entourage 2004 on my Mac at home to access my personal email account and also my work exchange account. The Mac specialist in my work IT shop helped me configure Entourage 2004 so that I did not have to use VPN to get through the university firewall to access my Exchange account. As I interpret the configuration, Entourage is basically using the Exchange web interface to give me access to my email and calendar.
My question is: Will Entourage in Office 2008 allow me to access my Exchange email account and calendar in the same manner as I am accustomed with Entourage 2004?
Thank you.
Ralph
> Will Entourage 2008 import Outlook 2003 pst files?
No. Check out the options on the "Convert Mail from Windows to Mac" Page:
<http://www.entourage.mvps.org/cross_platform/win_mac.html>
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Since you have opened it, why not install and test it out? There is no
registration process that would keep you from removing it from your computer
and selling it on eBay. You would need to notify the buyer that it's been
opened.
NO, Entourage 2008 will NOT allow you to access the Exchange server in the method you have been. I accessed my Exchange server the exact same way - and still do. Simply install Outlook 2008 - and when prompted to delete the old versions, skip the step instead. I've found that it's no big deal to use Entourage 2004 to check my Exchange mail...and Entourage 2008 for my POP/IMAP mail. In my case, I can't have both versions running at the same time, but have no issues if only one or the other is open. And, using 2004 to check my Exchange mail beats the heck out of using a web interface. Either way, you'll have to use two different methods - I find this works just fine.
The documentation that comes with 2008 specifically states that having/using 2004 does NOT interfere with 2008.