Can anybody help?
My email was working fine as of 11.30pm last night but unfortunately this morning I am receiving emails okay but can not send anything due to the message quoted above.
I have not touched or changed any settings so am totally confused as to the problem.
Pleeeeeeeeeeeeeeeeease help meeeeeeeeeeeeeeeeeeeeeeeeeee!!
Hi Lynda,
How did you rectify it or get around it...... I cannot function without my email!!
Paul.
1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration
Check your Keychain for corruption.
Keychain First Aid:
Run Keychain Access found in /Applications/Utilities/Keychain Access.
Go to the Keychain Access Menu and drag down to Keychain First Aid.
Enter your login password, click 'Verify' and 'Start'.
You will probably get some items colored red. Click 'Repair' and 'Start'. If
some items are still red, 'Repair' again.
Test to see if the problem is fixed. If not...
1. Go to the system keychain and delete the entry for that account.
2. Go to Entourage, select 'accounts' from the Tools menu, choose the
account that was giving you trouble and delete. Create a new account. Save.
Thanks Lynda.
It turns out that it was my ISP Virgin that was encountering the problems. �1 per minute for 5 minutes just to be told that the problem was at their end.... ouch!!!!
Thanks for your help anyhow.
Paul.
Since the problem was at their end, I would ask for a refund of the �5 as a
credit against a future bill.
Good luck.
--
Ed Kimball