OWA forwarded email appears blank using Entourage 11.2.3

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James

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May 8, 2006, 2:42:47 PM5/8/06
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Hello.

I believe I have a new issue.

My environment.

Exchange 2003 sp2
Entourage 11.2.3
Outlook 2003 sp2

Also, we just applied this Exchange fix
http://support.microsoft.com/?kbid=911829 on our Exchange servers over
the weekend.

Here is the list of events that produces the issue.

1. Outlook 2003 user sends a new email with link to a website.
2. OWA user opens email and forwards email to Entourage user.
3. Entourage user opens email but message body is blank. Check source
of email and links appear in source.

I verified the issue by testing with a new email message also.

Has anybody else run into this issue? Is there a known fix?

Thanks,
James

AnAmericanInDublin

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May 10, 2006, 9:23:03 AM5/10/06
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James,

See the thread "Problem viewing HTML in Entourage". OWA is creating
malformed HTML after a patch at the end of April. We're hoping that MS will
create a patch for the patch. There is a workaround in the thread, but it's
not attractive.

Tim

James

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May 10, 2006, 12:15:53 PM5/10/06
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Thanks for the info. I called support and uninstalled the patch.
Entourage users are 'seeing' the message bodies again.

=James

Bill Bryson

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May 16, 2006, 11:49:59 AM5/16/06
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I've tried the work-around and it does not work for me. The Auto Text Clean
Up option is always grayed out. What misstep am I taking?


Bill

On 5/10/06 8:23 AM, in article
7D011AAE-9735-40E3...@microsoft.com, "AnAmericanInDublin"

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