This function is not available.
Personal comment: Not everyone likes HTML and we don't mind the entire URL
included. I had to change your message to plain text so I could read it. The
font was too small for me to read.
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
* compose those e-mail messages which need to include hyperlinks in Word
2008, then click on File>Send to>Mail Recipient (as HTML). Word allows you
to create hyperlinks rather easily, and they will be preserved in Entourage.
* google for Paul Berkowitz' free AppleScript Make Hyperlinks X, which
allows you to create hyperlinks in e-mail messages (read the included readme
fiel to find out how).
On 25/01/08 8:22, in article
0c901ef9-4f88-4ae9...@e10g2000prf.googlegroups.com,
"bjoel...@gmail.com" <bjoel...@gmail.com> wrote:
--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)
*** Please always reply to the newsgroup. ***
If you paste any URL into the body of any plain text message, it already
*is* a hyperlink. What more do you need?
--
Note: Please send all responses to the relevant news group. If you
must contact me through e-mail, let me know when you send email to
this address so that your email doesn't get eaten by my SPAM filter.
JR
> I went to this site and attempted to download -
> Paul Berkowitz' free AppleScript Make Hyperlinks X
What site? Did you try Scriptbuilders <http://scriptbuilders.net/>
<http://files.macscripter.net/ScriptBuilders/Entourage/makehyperlinksx_221.s
it>
>
> Firefox went to redirected site and nothing got down load on to my desk top.
> Is there another side or product that will create hyperlinks? Not to beat a
> dead horse, but thi seems something that a mail program should have.
You can also create hyperlinks in Word. Open Word 2004, compose your e-mail
with all the tools available in Word, and when you're done, click on
File>Send To>Mail Recipient (as HTML), and Word will send your current
document to Entourage.
The one big drawback to this method is that you cannot attach files to it
later on, and you cannot modify the text any longer, so if you need to make
additional changes, you will have to open the Word document again and repeat
the "Send to" procedure after you're done.
Other options:
Send Complex HTML with Inline Files 2004 by Rob Buckley.
<http://scriptbuilders.net/files/sendcomplexhtmlwithinlinefiles20040.4.1.htm
l>
Microsoft MVPs are Mac _users_ like yourself. They are not employees of
Microsoft and have all the same difficulties using Office that you do! We're
just trying to help people make the best use of the software as it is
provided. So lay off the slanderous remarks about people's integrity!
Like Diane, I avoid HTML e-mail for many reasons (biggest one being that it
takes two or three times as much bandwidth and disk space for everyone who
receives it). Yet I admit that there are times it is the best option: when I
want to have a nicely formatted document with bold, italic, and headings, or
to include images, or need color-coded text (e.g. Sending program code). So
I absolutely agree that Entourage needs hyperlinks, and needs to be able to
compose complex HTML mail. Using Word is okay, but as has been pointed out,
if you want to add attachments or make edits later, you have problems.
Frankly, although I love Entourage, when I want to send HTML mail I use
another mail client to do it, and I CC myself so I have a record of it in
Entourage.
Allen Watson
Microsoft MVP for Entourage
I think the Entourage developers need to take a step back and consider
the marketplace. Thunderbird, Apple Mail, Eudora, Zimbra, Gmail,
Yahoo Mail, Hotmail and Outlook all add the ability to insert
hyperlinks. It's more uncommon to not have hyperlinks.
I did try and use the script mentioned above, but it doesn't seem to
work in the 2008 version of Entourage. It shows, but the links never
get added.
Maybe a solution would be to have an 'addon' or official script that
users that want hyperlink abilities can download and use.
Please, reconsider the hyperlink issue. It may even help increase the
number of Entourage users.
> If you paste any URL into the body of any plain text message, it already
> *is* a hyperlink. What more do you need?
From what I understand, what they want is something that woudl do the
equavalent of <a href="http://www.google.com">Search the Web</a>.
They don't want to paste a clickable link, they want to apply a link to
some text.
It's a non-issue for me because I really don't want to receive/send
fully formatted HTML e-mails. I use Plain Text every time I get a chance
(people have lousy tastes in fonts and backgrounds 99.99% of the time
:-> )
Having the link in the text is a much better solution (and safer) for
what I need.
The only options I can think of have already been mentioned in the
thread and they involve using Paul's script to send complex HTML.
Corentin
--
--- Mac:MS MVP http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire
> I very much miss the ability to add hyperlinks. I know that some
> don't like HTML messages, but that shouldn't be forced upon everyone
> else.
No, it is *YOU* who are forcing your HTML mail on the rest of us.
Plain text is the prefered method for emails by people who know the
internet. It is efficient, safe, virus-free, will be readable by any
mail client at the other end, doesn't impose your font, size, style
preferences on others, and has far smaller risk of being filtered out by
spam filters.
HTML messages are generally two to four times larger for the same
message than plain text equivalents. That means not only do they take
longer to transfer over the net, contributing to network congestion,
they also take up more disk space on your computer, on the recipient's
computer, and on every server they hit along the way!
With HTML messages, the people who receive the messages have little or
no control over the text font, size, and style. They must read th
message in whatever font, size, and style *you* set when you created the
message. Plain Text messages, on the other hand, display in whatever
font, size, and style the recipient wishes.
HTML email is dangerous because it may contain links to external sites
that will do malicious things. For instance, a spammer can include a
link to an image, but this link contains a tag as data. The server at
the other end will get that request when your *read your email* and
based on the tag, will be able to confirm that you've read the email and
not only flag your email address as active/good, but also use your IP
with geolocation servers to assign a location code so that they can then
sell your email address to other spammers along with your general
location. If everyone stopped sending HTML emails, everyone would block
it, and then spammers would be left with very few means to escape spam
filters because their messages would have to b simple and without tricks.
HTML email is wasteful, dangerous, and rude, IMO. It's just plain evil.
> Please, reconsider the hyperlink issue. It may even help increase the
> number of Entourage users.
Send your feedback to MSFT. We're just users like you and can't do anything
about it.
Under Help in the Entourage menu bar select "Send Feedback on Entourage" to
request this feature, or
click on this direct link to enter Mac Product Feedback:
<http://www.microsoft.com/mac/default.aspx?pid=feedback>
Just don't send your HTML emails to me.
> why not be honest and say..uh we wanted to screw over mac users.
More honest is to say łit was not a priority for us˛.
There was a limited amount of time, a limited number of people and a limited
budget.
This release had an awful lot of work to do to convert the whole application
development environment to x-code, and then to make the apps Intel native.
Unfortunately that meant a lot of other stuff had to be cut.
Whilst making text-based hyperlinks is vital in a mail client for you (and
maybe half a dozen others), it isnąt for me or a lot of other people.
Decisions were made. The programme managers who made these decisions didnąt
make them on an arbitrary basis, but on the results of some fairly intensive
study on what was important to the majority of users.
Iąm sorry (for you) that hyperlinks didnąt make the cut, but please, why
does such a minor issue need to become a conspiracy theory? Why on earth
would a business unit that makes its living ONLY from producing mac software
want to 'screw over' mac users?
--
Barry Wainwright
Microsoft MVP (see <http://www.microsoft.com/mvp/> for details)
Visit the Entourage Userąs Weblog for Hints, tips and troubleshooting
information:
http://www.barryw.net/weblog/
Thank you for your thoughtful, considered response.
Welcome to my killfile.
(this email sent in plain text only)
--
Barry Wainwright
Microsoft MVP (see <http://www.microsoft.com/mvp/> for details)
Visit the Entourage User零 Weblog for Hints, tips and troubleshooting
information:
http://www.barryw.net/weblog/
I did put in my feedback on the official Microsoft site and am
constantly looking for a work around.
Has anyone gotten Make Hyperlinks X to work in Entourage 2008?
First, please start a new thread with a new question. Yours did not address
hyperlinks.
To your question: more information is needd. When did it stop working? Did
you make any changes to your computer (such as installing a new Entourage or
something else)? What happens when you try? Do you get an error message?
What version of Entourage are you using? Is your Comcast account setup as a
POP3 or IMAP account? How are you connected to the Internet?
Instructions on configuring Entourage for Comcast email can be found at:
http://www.comcast.net/help/faq/index.jsp?faq=EmailEntourage_(Mac)17545
http://www.comcast.net/help/faq/index.jsp?faq=EmailEntourage_(Mac)17831
--
Adam Bailey | Chicago, Illinois
ad...@lull.org | Finger/Web for PGP & S/MIME
ada...@aol.com | http://www.lull.org/adam/
> It's amazing how such a seemingly small feature brings out the worst
> in everyone; customers and Microsoft MVP people. A lot of posts in
> this thread are very negative, or at least their coming off that way.
HTML email has a tendency to aggravate those of us who know enough about
it to recognize it's shortcomings. The best way to fix that problem,
educate yourself about HTML email. It's likely once you do, you'll find
yourself using HTML email much less often, which will, in turn,
aggravate less people on the planet. ; )
> I did put in my feedback on the official Microsoft site and am
> constantly looking for a work around.
>
> Has anyone gotten Make Hyperlinks X to work in Entourage 2008?
Several here, including me, know AppleScript well. What happens when
you try to run it with 2008?
I'm a web developer so not using HTML seems odd. But I am now much
more interested in looking into it. :)
>
>
> > Has anyone gotten Make Hyperlinks X to work in Entourage 2008?
>
> Several here, including me, know AppleScript well. What happens when
> you try to run it with 2008?
It acts as everything is working by asking me all the questions. But
when it's done, no links show up in the email. Maybe I just need to
read the instructions again.
>
> JR
> On Feb 5, 1:48 pm, Jolly Roger <jollyro...@pobox.com> wrote:
> > In article
> > <5f49b9ff-da28-4b30-ae61-4ca54a272...@b2g2000hsg.googlegroups.com>,
> >
> > HTML email has a tendency to aggravate those of us who know enough about
> > it to recognize it's shortcomings. The best way to fix that problem,
> > educate yourself about HTML email. It's likely once you do, you'll find
> > yourself using HTML email much less often, which will, in turn,
> > aggravate less people on the planet. ; )
>
> I'm a web developer so not using HTML seems odd. But I am now much
> more interested in looking into it. :)
The shortcomings of HTML email far outweigh the benefits. In another
reply in this thread, I listed the major shortcomings - they are pretty
bad! All of them vanish when you use plain text instead.
> > > Has anyone gotten Make Hyperlinks X to work in Entourage 2008?
> >
> > Several here, including me, know AppleScript well. What happens when
> > you try to run it with 2008?
>
> It acts as everything is working by asking me all the questions. But
> when it's done, no links show up in the email. Maybe I just need to
> read the instructions again.
Unfortunately, my coupon-purchased upgrade of 2008 still hasn't arrived.
Microsoft has postponed it until sometime in the middle of this month.
So I can't test it here yet.
> Please Help. I use comcast for my email in Entourage. Can you tell me why I
> can no longer access my email when I go to Comcast.net?
I'm a comcast user and have no problems. Accessing comcast.net problems
should be addressed with comcast support.
On 2/5/08 7:19 AM, in article slrnfqgvk2...@peregrinus.akb.lull.org,
I know several have clarified about Entourage *2008*.
For those users with 2004, if you type your email in Entourage (Word
not needed), and Save As Draft, you can see that it converts
http://www.something.com into a clickable link.
I also just tried sending a seemingly non-clickable "http://..." to
myself (without Saving As Draft) and it came back to me as a clickable
link.
The reason I'm hesitant to post this is because it might be a given
that you're talking about one of those clickable phrase like "click
here" where the actual link is "hidden" behind the text.
Or because I'm naively thinking that plain text emails requires you to
cut and paste the text of the link into your browser.
If I'm mistaken on these accounts (or something), feel free to delete
this post.
If not, then for 2004 users who would like to have a hyperlink within
an email, this gets you most of the way there quite easily.
Scott...
Scott, I'm no expert, but I think I've found that the email programs I've
used all will automatically create a link when they see a group of text that
starts with http:// in an incoming email. Art
> But most importantly someone PLEASE get Paul Berkowitz's HTML script to work
> in 2008.
Have you contacted Paul Berkowitz to ask him if he plans to update his
script for 2008?
> The reason I'm hesitant to post this is because it might be a given
> that you're talking about one of those clickable phrase like "click
> here" where the actual link is "hidden" behind the text.
Yep. They want to create HTML (not plain text) emails with hidden links
in them.
What they don't seem to understand is plain text is the preferred method
for emails by people who know the internet. It is efficient, safe,
virus-free, will be readable by any mail client at the other end,
doesn't impose your font, size, style preferences on others, and has far
smaller risk of being filtered out by spam filters.
HTML messages are generally two to four times larger for the same
message than plain text equivalents. That means not only do they take
longer to transfer over the net, contributing to network congestion,
they also take up more disk space on your computer, on the recipient's
computer, and on every server they hit along the way!
With HTML messages, the people who receive the messages have little or
no control over the text font, size, and style. They must read the
message in whatever font, size, and style *you* set when you created the
message. Plain Text messages, on the other hand, display in whatever
font, size, and style the recipient wishes.
HTML email is dangerous because it may contain links to external sites
that will do malicious things. For instance, a spammer can include a
link to an image, but this link contains a tag as data. The server at
the other end will get that request when your *read your email* and
based on the tag, will be able to confirm that you've read the email and
not only flag your email address as active/good, but also use your IP
with geographical location servers to assign a location code so that
they can then sell your email address to other spammers along with your
general location. If everyone stopped sending HTML emails, everyone
would block it, and then spammers would be left with very few means to
escape spam filters because their messages would have to b simple and
without tricks.
--
> Scott, I'm no expert, but I think I've found that the email programs I've
> used all will automatically create a link when they see a group of text that
> starts with http:// in an incoming email. Art
Yes, in plain text messages and HTML messages. But the people bitching
about this want to be able to insert links where the URL is *hidden*
behind HTML text - just like links on a web page.
> I work for a company that monitors communication portals for firms with high
> level security issues. We scan something on the order of 20,000 emails a
> week. 65% contain HTML - and this is a user group that has been advised
> against using HTML.
People are largely ignorant of the dangers and pitfalls of HTML email,
so this does not surprise me one bit.
> Whether YOU like HTML is irrelevant, the large majority of people use it,
> apparently enjoy it, and EXPECT to be able to use it if they choose to.
It's not a matter of like or dislike.
The fact is HTML email is wasteful, dangerous, and borderline rude.
> Hyperlinking is a base level function on virtually every email program in the
> world including other Microsoft products. You cannot rationalize away the
> inability to hyperlink on a $300.00 plus "top end" office application. It was
> a cheap short cut or an oversight.
Agreed.
And I couldn't be happier that it doesn't work. I think less people
should use HTML email.
> Don't pretend it was purposefully omitted
> as a tool to educate the masses on the purported evils of HTML.
I never stated Microsoft purposefully omitted this functionality. That's
not going to stop me from educating people about the dangers of HTML
email.
> I'm a web developer so not using HTML seems odd. But I am now much
> more interested in looking into it. :)
HTML on the web is fine. In email, prefer to emphasise the content over the
presentation. There are very few messages that have content that is actually
enhanced by the use of HTML (although I do use it for sending formatted
script - a rare exception to the rule). For this reason, I prefer the use of
plain text wherever possible.
On 2/6/08 9:50 AM, in article
jollyroger-FF87A...@earthlink.vsrv-sjc.supernews.net, "Jolly
> The reason I'm hesitant to post this is because it might be a given
> that you're talking about one of those clickable phrase like "click
> here" where the actual link is "hidden" behind the text.
>
> Or because I'm naively thinking that plain text emails requires you to
> cut and paste the text of the link into your browser.
The general conversation (apart from some vituperative wanderings and one
hijacked sub-thread) were about the use of 'click here' type text links.
However, how a properly formatted URL is handled depends on the mail agent
used to view the message. If you format a link with the 'http://' protocol
prefix and enclose it in 'braces' like this:
<http://www.apple.com>
Then the vast majority of mail clients will allow the user to simply click
on it to open it in a browser. Entourage doesn't absolutely insist on the
braces, but may get confused over where multi-line URLs end if you don' use
them. Outlook will generally let you get away without the 'http://' prefix
if the link starts with 'www.', but this shouldn't be relied upon as it is
definitely non-standard behaviour.
> The general conversation (apart from some vituperative wanderings and one
> hijacked sub-thread) were about the use of 'click here' type text links.
>
> However, how a properly formatted URL is handled depends on the mail agent
> used to view the message. If you format a link with the 'http://' protocol
> prefix and enclose it in 'braces' like this:
> <http://www.apple.com>
> Then the vast majority of mail clients will allow the user to simply click
> on it to open it in a browser. Entourage doesn't absolutely insist on the
> braces, but may get confused over where multi-line URLs end if you don' use
> them. Outlook will generally let you get away without the 'http://' prefix
> if the link starts with 'www.', but this shouldn't be relied upon as it is
> definitely non-standard behaviour.
When you compose a message the links do not appear active, but they are.
Just save the message as a draft and you will then see the active links.
Enclose the URL with < and > viz: <http://www.entourage.mvps.org/> so that
if the URL wraps over more than one line, it will still work when it gets
there. Don't forget to format with the http:// prefix.
See this article for some handy scripts to insert web urls into a message
along with creating URLs.
Insert URLs into a message (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2007/07/insert_urls_into_a_message.html>
HTML Newsletters, Messages & Signatures
<http://www.entourage.mvps.org/faq_topic/html_msg.html>
> Thanks, Diane. It isn't a clean and complete solution but provides decent
> workarounds.
Glad I could help.
>
> Other than that... C'mon people. The tired argument about whether the format
> for us computer geeks (plain text) or the format for the rest of us (HTML)
> belongs somewhere else. Most of us come here to find answers on how to do
> things and have no desire to deal with dissertations on your opinions. I'm
> looking for a way to embed hyperlinks easily for the benefit of a client, and
> I really hate wasting more time reading this garbage than getting the
> information I came here to get.
I agree we all tend to get defensive over certain issues. Plain text vs HTML
is one that seems to get most people very defensive.
I guess we've all received a few too many emails that have pink backgrounds
in font size 72 with tons of attachments. :-)
That's not entirely true, you just have to include it as a URL. You can't
link text.
> I'm setting up from email accounts for my business and I'm extremely
> surprised to learn I can't offer an simple click through link to my firm's
> website.
Include your firm's web site URL. It's more memorable that way to begin
with.
> I would suggest someone provide an update to alleviate this ridiculous
> omission.
That someone would be Microsoft, and you're welcome to send feedback to them
via the Help menu in Entourage. Microsoft prioritizes features based on
feedback.
> If I can't use the email signature with a link, I'm going to have to use
> another email/calendar program. Any suggestions?
That seems ridiculous. I've been sending and receiving email in the
Fortune 500 corporate world for something like 8 years and I can count on
one hand the number of times per month I receive an email with linked text.
People use URLs.
> Am I missing something or is there a way to put an link in my email
> signature?
Use the URL.
Everyone's situation is different, please stop presenting this as an
absolute. I don't know anyone who hyperlinks text in email in intra-business
email.
That doesn't mean that *you* don't, but it's not the rule. Personally I'm
ambivalent, I don't care if they add the feature or not.
Regardless, everyone who has an opinion on this subject needs to send
feedback to Microsoft via the Help menu. It isn't going to be decided here.
regards, Arthur in Baton Rouge
> To me it is so simple. I just bought this product, and paid good $ for it. No
> where does it say that a common feature would be left out as a matter of
> "taste".
You need to send your feedback to Microsoft. We can't do anything about what
features they include. Send Feedback to Microsoft under any Office
application's Help in the Menu bar.
> I was only reading this thread to see how to reply, and more to the
> point, how do you start a new thread here?
I don't use the web interface. You can subscribe to this newsgroup with the
Entourage newsreader. It's easy to use.
How to subscribe to the Microsoft Entourage newsgroup
<http://www.entourage.mvps.org/support_options/subnews.html>
Fortunately, I solved my original problem on my own, and all is well.. for now.
Regards, Arthur in Baton Rouge
You're being unreasonable. Either make the suggestion or let it go.
We've seen the impact feedback makes on Entourage by seeing much-requested
features offered.
> I want to fill up my huge hard drive with anything I want
Yes, and who cares about clogging the net with HTML messages, or filling
up other people's hard drives with your large messages, not to mention
denying other's the ability to read your messages in their own preferred
font and size! Who do these other people think they are, anyway?!
> Frankly, I feel a bit offended when people defend bad decisions with that
> argument (People shouldn't use HTML), and, by implication, suggest that I
> can't decide for myself. I really don't care about this issue, probably,
> since I am so new I haven't run into it yet.
The issues have been explained to you in depth. So you don't get to get
off easy and claim ignorance. It's obvious you don't care because you
don't think the issues are important. You're entitled to do what you
wish - but don't try to hide behind the "ignorance" badge. Man up.
The explanations do not satisfy me with regard to that issue. So that's the deal. As I said, move on.
Had both you and Adam quoted my entire post, the context may have seemed less severe than he took it. I'm moving on, if that's OK, and I repeat, it's not personal.
Entourage creates email in HTML as the default. So it's not really
me, but Entourage. Plus, I'm not sure about Entourage, but
Thunderbird would allow a message to be send in HTML and plain text.
That way, if someone on the receiving end didn't accept HTML messages,
they'd get the nice plain text version. Wouldn't we both win
then? :)
>
> Plain text is the prefered method for emails by people who know the
> internet. It is efficient, safe, virus-free, will be readable by any
> mail client at the other end, doesn't impose your font, size, style
> preferences on others, and has far smaller risk of being filtered out by
> spam filters.
Perfered method buy people that know the internet? I think that's a
stretch as I don't remember getting a vote. But I agree that there
are some advantages. I think if people are sending crazy fonts and
sizes, then they are not in a business setting. Or they need some
best practices guidelines.
>
> HTML messages are generally two to four times larger for the same
> message than plain text equivalents. That means not only do they take
> longer to transfer over the net, contributing to network congestion,
> they also take up more disk space on your computer, on the recipient's
> computer, and on every server they hit along the way!
Size is hardly an issue here. Unless someone is cramming HTML
messages full of funky junk, they are not that much larger. Ok 1k to
4k, that's bigger, but that's still 4k. Put one Microsoft Excel
document on there and it'll balloon up much faster. Have you ever
seen an Excel document go from 100k to 4MB? I see it way to often.
But that's another fun topic.
>
> With HTML messages, the people who receive the messages have little or
> no control over the text font, size, and style. They must read th
> message in whatever font, size, and style *you* set when you created the
> message. Plain Text messages, on the other hand, display in whatever
> font, size, and style the recipient wishes.
Some email clients can override font settings on HTML messages. Not
sure about Entourage though. Or, as stated before, some you can
accept just the plain text version.
>
> HTML email is dangerous because it may contain links to external sites
> that will do malicious things. For instance, a spammer can include a
> link to an image, but this link contains a tag as data. The server at
> the other end will get that request when your *read your email* and
> based on the tag, will be able to confirm that you've read the email and
> not only flag your email address as active/good, but also use your IP
> with geolocation servers to assign a location code so that they can then
> sell your email address to other spammers along with your general
> location. If everyone stopped sending HTML emails, everyone would block
> it, and then spammers would be left with very few means to escape spam
> filters because their messages would have to b simple and without tricks.
First off, if you are automatically loading images on every email you
get, then you are asking for trouble. By default, Entourage, or most
any email clients, don't load images unless you hit a button to allow
them to load. If you allow all images by default, or just clicking on
the 'allow' link no matter what, then it's your own fault for loading
images in a message that is from some Bob in the UK who says you won
like 4million dollars.
Second, if we all stopped using HTML emails, then spammers would find
another way. They are quite the resourceful bastards.
>
> HTML email is wasteful, dangerous, and rude, IMO. It's just plain evil.
I'm not quite sure who sent you all this crap email, but you do make
some good points. I don't want to send ugly, font ridden, big ass
emails, I just want to do some bolding, add some links to keyword
phrases for reference and be happy. Plain text is very restricting
and Entourage already gives us most HTML features, and defaults to
HTML formatting, why can't they just add the ability to link?
Jr you are entitled to your own opinion and I do respect that. But
there are more than one side to this issue. I don't mean to argue,
just try to shed some light on things from my side of the issue. :)
> Jolly, you take all this too seriously. The clear issue I was referring to,
> tongue in cheek, was the denial of a potentially useful feature to all
> customers because of the perception that the use of HTML can't be justified..
> Why not just outlaw HTML?
You make it sound like Microsoft is justifying the omission of this
functionality by stating HTML email shouldn't be used. That's not the
case. I certainly don't speak for Microsoft, and I doubt you will find
Microsoft making such statements, because they know some of their
customers want it.
> The explanations do not satisfy me with regard to that issue. So that's the
> deal. As I said, move on.
Ok. You first. : )
> Had both you and Adam quoted my entire post, the context may have seemed less
> severe than he took it. I'm moving on, if that's OK, and I repeat, it's not
> personal.
Same here. : )
As to any comments I was making about the reasons such a feature was-was not available, was more in reaction to some of the language being used by posters farther up the line.
I actually use text, not HTML as a matter of routine, and when I use a hyperlink, in text or HTML, I use it as it is. In 20-20 hind sight, I think this entire thread should be taught in "internet communications" school as an example of how things spin out of control.
I am a member of many forums (mostly car related, you can imagine how passionate people are there!), and I always have to be so careful about how what I THINK I am saying will be perceived. As to this thread, this was my first exposure to this newsgroup, on the first night I had Entourage, and I sort of stepped into a Hornet's nest.
Save me the trouble of re-reading all this again. The real issue was about the presentation of a hyperlink, not any real difference in capability. Is that correct.
I get a hundred emails a day at work (in fact I am a, back from retirement, consultant about the legal consequences of certain documentation practices, of which email is one type), and my pet peeve is the emails that have stylized paper, sometimes to the point that the font is almost unreadable. But it isn't worth all this fuss and hurt feelings, and if I am right about the original dispute on this thread, it isn't either.
So, if I was too forceful with anyone, please accept my apology, and my assurance that it wasn't meant to sound that way when I wrote it.
I think I'll save this one for my next staff meeting about emails and mistaken meanings.
Regards, Art in baton Rouge,
PS.. I am generally VERY happy with Office 2008, Entourage in particular. I am sure I will have a couple questions, but the product so far seems to definitely live up to the good press it has received.
PS2-I forgot my password momentarily, so this will appear anonymous. it just gets better and better.
What I'm trying to say here is that sometimes the user doesn't have
the choice about text-versus-html mail as corporate themes are
imposed. I totally agree with a previous poster that the choice should
be the user's, not the developer's. Entourage has all the bells and
whistles to format the rest of a message in html, why not include the
inline hyperlink option as well ? Seems silly not too, really. Just
install the feature in an upgrade and be done with it.
> What I'm trying to say here is that sometimes the user doesn't have
> the choice about text-versus-html mail as corporate themes are
> imposed. I totally agree with a previous poster that the choice should
> be the user's, not the developer's. Entourage has all the bells and
> whistles to format the rest of a message in html, why not include the
> inline hyperlink option as well ? Seems silly not too, really. Just
> install the feature in an upgrade and be done with it.
You can use the templates MSFT provides to achieve this. See example:
<http://www.entourage.mvps.org/faq_topic/html_msg.html#sigs>
The link to " Personalize e-mail messages with signatures and backgrounds"
is currently broken.
<http://www.microsoft.com/mac/help.mspx?app=2>
Each of these people had to be taken through the exercised of sending and email containing a link to themselves to convince them it was really working.
Every other email client and document authoring program I know of provides visual feedback to the user when they create a hyperlink including other Microsoft Mac products where the feature is used considerably less. That such a basic feature is missing from Entourage is simply inexcusable and a waste of considerable help desk time for business users.
PC
I took one of the MVP's advice and tried Mozilla Thunderbird. It seems
to work just as well as Entourage mail, has great IMAP support and I
like the way it displays newsgroup threads better.
That's why it's so surprising that Entourage doesn't support it - the fact that Word does, as does Excel and PowerPoint. If it's bad form to use hyperlinks in email, then the same should be true of other document types. I suppose what I'm saying is consistency would be nice.
I'll have to let my users know. One of the reasons we're going to Office 2008 is because we're going to Office 2007 on Windows, to leverage the enhanced editing features in Outlook 2007 when the full Office suite is installed instead of just Outlook on its own. The irony.
This sounds helpful BUT...
Where does one find File>SendTo>MailRecipient(asHTML)?
The only option I find on the File menu is Fie>SendTo>MailRecipient(AsAttachment)
This option is only available if Entourage is set as your default e-mail
client. Once you've changed that setting, you may have to quit and restart
Word to see the menu entry.
--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)
*** Please always reply to the newsgroup. ***
I'm looking in HELP and nothing on "Hyperlinks". I decided to Google
this issue and behold, this discussion. As a developer myself, I am
amazed that anyone representing the Microsoft Corporation with many
great things done in history vastly out weighing the criticisms, would
have such an acute God complex when it comes to Hyperlinks and HMTL
emails for that matter.
As far as I can remember, HTML and Hyperlinks are a part of the modern
e-mail toolset.
Listen, I don't care what preference you stuck up over experienced lab
engineers prefer for your "Text only" e-mail receipts. Don't play tech
god with my money and investment in Entourage. I am running a business
here and I need to hyperlink to colleagues, not a mass email or some
of these other issues you should be leaving to the spam companies/
virus ect.
How is "Hyperlinks" not on your "list of priorities". You clearly did
NOT add this as a ploy to keep Outlook (which is older than Entourage
2008) at an advantage, thus to boost revenue of Windows OS. It is the
year 2008 and not 1995, these nickel slick dime bag hustles no longer
invisible. If I can use FREE Gmail, and FREE Yahoo mail to send emails
with Hyperlinks, why am I paying $300 to send e-mails with training
wheels?
Stop outsourcing the development of your apps to India and keep the
staff in redmond in charge. I am thinking to myself now, why am I
bringing the plight of Office to my Mac anyways, I moved to Leopard
because I just could'nt stand that terrible "BLUP BLUP" pop up screen
when I hit CTR+ALT+DLT in Vista, so now what, your going to tell me
"No one likes CTR+ALT+DLT anyways, so a workaround is to restart your
computer".
Whoever let Entourage go gold with the embarrassment of no
Hyperlinking as found in FREE email offerings should be fired
immediately and escorted out the building with security.
Everyone is right and I am sad to feel this way but XP and Outlook was
the last great application to ever come from Microsoft.
> So I am trying to send an e-mail to a friend and said "Hey, let me use
> my company address from Entourage". I am here trying to show a demo of
> our new product to a friend which works directly from URL links, so
> imagine the shock and horror I find when Im trying to turn "http://
> xxxxxxxx.s3.amazonaws.com/iCMgr3-
> EfquFkr99fr8BsjejLgGfnpw4zWCjbYguioKe6tIQ%2FThe+xxxx+xxxxx+-
> +1xxxx.xxxxl.zip" into "CLICK HERE".
Your embarrassment is not Microsoft's fault. Based on your subject line
I believe you already knew hyperlinks were not available in earlier
versions of Entourage. Before demonstrating your product you should
probably test.
> I'm looking in HELP and nothing on "Hyperlinks". I decided to Google
> this issue and behold, this discussion. As a developer myself, I am
> amazed that anyone representing the Microsoft Corporation with many
> great things done in history vastly out weighing the criticisms, would
> have such an acute God complex when it comes to Hyperlinks and HMTL
> emails for that matter.
No hyperlinks in Entourage = God complex?
> Listen, I don't care what preference you stuck up over experienced lab
> engineers prefer for your "Text only" e-mail receipts. Don't play tech
> god with my money and investment in Entourage. I am running a business
> here and I need to hyperlink to colleagues, not a mass email or some
> of these other issues you should be leaving to the spam companies/
> virus ect.
I understand you're "disappointed" that Entourage does not compose
complex HTML messages but you need to understand that you're not talking
to Microsoft here. This is a peer-to-peer newsgroup where Entourage
users help other Entourage users. The value of this group, which is
*not* owned by Microsoft, gets diluted when the list of questions and
answers becomes polluted with rants.
You can take your issues, the rest of your diatribe and your name
calling directly to Microsoft by using the Help --> Send Feedback
mechanism in any Office application or by clicking this link
<http://www.microsoft.com/mac/suggestions.mspx>.
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
It is the "innovator's dilemma" - where a company gets so successful that
they stop innovating, and focus on protecting their assets. But this is
already proving to be Microsoft's undoing. Windows Mobile is much less than
it could have been because rather than create a great smartphone experience,
Microsoft focused on protecting and extending its Exchange asset and Office
assets. But they did such a poor job that OEMs were pre-loading third party
office document readers that did better than Microsoft's own solutions. So
they ended up doing a mediocre job at everything.
And don't get me wrong, I'm not a "Microsoft basher", and I have no agenda
against the company. Apple, quite frankly can be just as annoying with some
of their antics around Quicktime, AAC encoding, etc. But this is too blatant
to ignore.
The fact that I paid for a top of the line office program and got a pile of
shit is quite annoying. Now I want to return the favor.
I've tested Entourage against exchange, outlook 2000, and outlook 2003 and
2007 clients, and have found that Entourage screws up in various ways with
each client, making it virtually incompatible with Outlook and Windows when
it comes to anything but ASCII email.
Not only that, but frankly Entourage is also a sub-standard news reader as
well. I tried thunderbird, and it actually groups news threads by thread, as
do some other open source news readers.
The whole program is sub-standard. And for the MVPs, yes, I've used the
feedback button.
On 6/28/08 9:38 AM, in article
4bc3b606-301c-4db4...@z66g2000hsc.googlegroups.com,
If you look in other news groups you'll see posts from Microsoft employees.
They have [MSFT] in their name, and their are internal rules for posting in
news groups, and most engineering groups demand that full time engineers
spend time in the groups, and it's part of their goal.
However, I've never seen an MS employee post in this group, because
obviously Microsoft could give a rat's ass about Office for MAC. In fact,
Office for MAC isn't even part of the Office group in MS... They're a
separate group. Go figure.
On 6/28/08 12:19 PM, in article OGptbPV2...@TK2MSFTNGP02.phx.gbl,
I find myself in the unusual position of defending Microsoft. If you search
this newsgroup on From contains MSFT or Microsoft (or Chin -- I'm not sure
why searching for "microsoft" doesn't display her), you will see that they
do make occasional postings here and their postings are generally quite
helpful.
However, as Bill noted, this is not the place to complain about MS product
features or the lack of them. The Send Feedback command is the way to do
that.
--
Ed Kimball
> However, I've never seen an MS employee post in this group
They do post, but most don't put the MSFT as part of their name. For an
example, do a search for Hui Nee Chin <huc...@NOSPAM.microsoft.com> and
you'll find she contributes regularly.
--
Diane
> Bill, I totally disagree that we're not talking to Microsoft here. Microsoft
> made a huge effort several years ago to encourage and demand that SDE in the
> company spend time in the newsgroups and create a better sense of community.
The only reason I'm saying "you're not talking to Microsoft here" is
that this is a peer-to-peer newsgroup not a Microsoft-to-customer group.
This newsgroup is not an official feedback channel.
Yes, you'll see some folks posting here from Microsoft but lately that's
been because of the release of Office 2008. Before that little to none
was posted by any Microsoft employee in this group for months at a time.
Unless someone like Hui Nee, who has been a very frequent poster from
Microsoft, addresses a question then you have no guarantee it was seen
by someone from Microsoft. Microsoft's official channel for feedback is
their feedback mechanism on their website and that's where customer
complaints should be directed. That's where complaints will be counted.
But... with all due respect, what good is a public forum and community if
criticism and feature requests are supposed to be kept in a black box that
the community Microsoft hopes to foster can't see or share?
It's the squeaky wheel that gets the grease.
On 6/29/08 9:25 AM, in article C48D2FA6.3BEA0%ed.ki...@att.net, "Ed
> But... with all due respect, what good is a public forum and community if
> criticism and feature requests are supposed to be kept in a black box that
> the community Microsoft hopes to foster can't see or share?
>
> It's the squeaky wheel that gets the grease.
There is a fine line between discussing a feature request and a flame war.
The MSFT newsgroups stay pretty much on topic so the noise level is pretty
low. MVPs stay busy enough answering questions that we can't do much on the
issues but suggest you send feedback. The squeeky wheel is feedback and not
the newsgroups.
--
Diane
Listen,
I wrote in my post that I switched to Leopard because when buying a
new work computer a few months ago I refused to use "BLUP BLUP" happy
Vista and got my first Mac in 10 years.
I have 2 laptops and 2 desktops for my children all with Vista and it
is even worse than Windows ME, its just terrible.
When it was time for me to get a new box to sit next to my wonderful
XP system, I went Mac. I am a legacy Outlook user, so there is no "You
knew entourage didn't have hyperlinking", which by the way is not a
cool defense of this programming mockery.
Microsoft has been on the weirdo programming path for some time now it
seems. I kindly overlooked how the J# libraries are not included in
either XP or Vista, for god's sake its your programming language.
Don't slither off like earlier in this topic posters with MICROSOFT in
their signature did not say "Who Needs HTML Emails, Hyperlinks ect.."
then made the most idiotic statements about accepting text emails only
as a preference.
What possible support do anyone need for Entourage, it is so NOT
Outlook and stripped down, what is so hard to get with the program? I
thought it was Microsoft's effort of staying in the Mac's theme of
"Easy To Use Program" but found it is a yet another cheap ploy to send
Mac "3rd rate products" to keep home looking good.
Don't accuse me of a "Flame" here, how dare you when I as the buyer of
Office 2008 is the one who got burned!
> I guarantee you that if we continue to make others aware of the shortcomings
> in groups like this, and that informs people like me, we will not buy
> sub-standard products and the free market system begins to operate!
> Thank you for the debate and letting me have a say, this is very worthwhile
> and I don't see it as being a rant or a flame to read the earlier comments.
Your best bet on getting any change is to send feedback to Microsoft. I also
posted a blog article where users can spout off and hopefully get the eye
from Microsoft as additional info on what users like and dislike.
Get your feelings off your chest about what you like and don't like about
Entourage. No Microsoft bashing allowed and no foul language. Hope this is
cathartic. We will not be responding to comments. This is just an
opportunity for you guys to sound off.
Pros and Cons of using Entourage 2008 (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2008/07/pros_and_cons.html>
--
Diane
"Ric Willmot" wrote:
-- Diane
Where is the hyperlink button? I hope I just can't find it.
Since 2004 Entourage has been the ONLY email program to not include hyperlink.
I was forced to use an external script or cut and paste from a word processing
doc. For that reason alone I've been using Mac Mail.
It is hard for me to believe that in 2008 Entourage STILL doesn't support
hyperlink. It is sooo 90's to be forced to include an entire URL in an
email.
> I was amused by the various postings on this but can anyone answer a simple
> question as to when it will be fixed?
This isn't Microsoft, so that shouldn't surprise you.
--
Send responses to the relevant news group rather than to me, as
E-mail sent to this address may be devoured by my very hungry SPAM
filter. Due to Google's refusal to prevent spammers from posting
messages through their servers, I often ignore posts from Google
Groups. Use a real news client if you want me to see your posts.
JR
simply put - nobody here can say 'when' or even 'if'. This is a
peer-to-peer support group, MS staff may occasionally post but most of
the support you get is from other users like you. Even the MVPs are just
users of the applications. We rarely have any insight into the timeline
on specific fixes, and when we do our hands would be tied with a
non-Disclosure agreement.
As other have pointed out, your best bet is to 'send feedback' - that
will give the developers a feel for how many people really ant this
'feature'.
Personally, I don't want it. I prefer to see where links in my received
emails are sending me before I click on them. I prefer plain text mail,
but I'm not such a die-hard as some - I will use HTML when it is
_appropriate_. However I have never seen the need to disguise the target
of a link. This doesn't make your attitude and desire 'wrong', it just
goes to show that we all use the apps in different ways and we shouldn't
expect the whole world to have a single consensus on what should be in
an email client. Life would be boring without diversity!
--
Barry Wainwright
Microsoft MVP
Are you serious? You upgraded _just_ to get hyperlinks?
wow!
Barry -- when you hover over a link in Entourage (at least in 2004), the app
will normally display the destination URL in the lower right corner (below
the preview pane in Preview Below view). I usually check that out before
clicking a link -- even a link from someone I know.
--
Ed Kimball