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Entourage Temp Folder maintenance

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Jim Farris

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Dec 7, 2002, 3:48:49 PM12/7/02
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Are their any maintenance routines that can be run against the Entourage
Temp folder? When are files actually deleted from this folder. My fear is
that there are now 10s of thousands of files in here and performance may be
suffering?

This folder appears to be continually growing , now about 200 meg, continues
to grow with files.

Thanks,

Jim

Allen Watson

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Dec 7, 2002, 8:03:42 PM12/7/02
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In article <BA17ACC1.2EAA%jim.f...@cox.net>,
Jim Farris <jim.f...@cox.net> wrote:

My Entourage Temp folder is empty!

Have you checked the dates on the files that are there, and looked to
see what they are and where they came from? My understanding is that it
is used when downloading mail and should be empty when downloading
completes and mail is received into Entourage. It may also be used when
creating outgoing attachments; I'm not sure about that. But in any case
I know about, nothing should be left there, especially when you exit
Entourage. The files you see there may have been left behind by crashes,
and probably can be deleted without concern.

--
Scripts for OE and Entourage:
<http://members.thinkaccess.net/allen...@thinkaccess.net/Scripts/>
Entourage Help pages: <http://www.entourage.mvps.org/>

Jim Farris

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Dec 7, 2002, 8:32:21 PM12/7/02
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Allen,

The dates are effectively every day, including today, going back to when I
first began using Entourage. The majority of files appear to be attachments
or at least have the word Attachment in the name, from the emails I have
received, but include other files like graphics, html pages that were sent
as newsletters, etc.

By the way, do you view using the preview pane?

Jim

in article allenw-40EB35....@msnews.microsoft.com, Allen Watson
at all...@mvps.org wrote on 12/7/02 6:03 PM:

aRKay

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Dec 8, 2002, 6:24:41 AM12/8/02
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In article <allenw-40EB35....@msnews.microsoft.com>,
Allen Watson <all...@mvps.org> wrote:

>
> My Entourage Temp folder is empty!


Mine is empty too.

Jim, it sounds like you may have a problem

aRKay

Jim Farris

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Dec 8, 2002, 12:01:02 PM12/8/02
to
Thanks for the info... By the way, do you use the Preview Pane in
Entourage? I'm guessing that maybe attachments and files are placed here
for interaction with viewing in the Preview Pane as they are accessed in
Entourage? Just a guess though.

Just to be sure we are looking at the same folder, I'm looking in the:

Documents/Microsoft User Data/Entourage Temp/

I went in a cleared it out and had some interesting results. Basically some
html and other attachments were no longer available for viewing in the
Preview Pane?

Jim

in article arkay-6EB753....@central.isp.giganews.com, aRKay at
ar...@qsl.net wrote on 12/8/02 4:24 AM:

aRKay

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Dec 8, 2002, 7:25:51 PM12/8/02
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On 12/8/02 11:01 AM, in article BA18C8DE.428B%jim.f...@cox.net, "Jim
Farris" <jim.f...@cox.net> wrote:

> Thanks for the info... By the way, do you use the Preview Pane in
> Entourage?

Sorry but I don't understand what you mean by Preview Pane. I don't think I
use it because it is a foreign term to me.


> Just to be sure we are looking at the same folder, I'm looking in the:
>
> Documents/Microsoft User Data/Entourage Temp/

Yes and when I checked the first time it was empty. I just checked again
and there are now six temps on some attachments I sent today.

I check back later and see if they have been cleaned out

Diane Ross

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Dec 8, 2002, 8:32:37 PM12/8/02
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On 12/8/02 9:01 AM, in article BA18C8DE.428B%jim.f...@cox.net, "Jim
Farris" <jim.f...@cox.net> wrote:

> Thanks for the info... By the way, do you use the Preview Pane in
> Entourage? I'm guessing that maybe attachments and files are placed here
> for interaction with viewing in the Preview Pane as they are accessed in
> Entourage? Just a guess though.

I use the Preview Pane and my folder is empty. I've never seen in thing in
it, but I have rarely checked it.

Is it possible you have a rule set to save attachments?

--
Diane Ross, Microsoft MVP for Entourage
Entourage Help Page........Find answers to FAQs and help learning Entourage
<http://www.entourage.mvps.org/>

Jim Farris

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Dec 8, 2002, 10:04:32 PM12/8/02
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Thanks Diane,

I looked and have no rules at all. I have not created any scripts either.
Running basic installation since, well since installed. (now on vs 10.1.1 SR
1)

Strange.

Do you know of any documentation on the use or purpose for the temp
directory?

Jim


in article BA1932B5.41478%dr...@mvps.org, Diane Ross at dr...@mvps.org wrote
on 12/8/02 6:32 PM:

Paul Berkowitz

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Dec 9, 2002, 12:05:23 AM12/9/02
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On 12/8/02 9:01 AM, in article BA18C8DE.428B%jim.f...@cox.net, "Jim
Farris" <jim.f...@cox.net> wrote:

> Thanks for the info... By the way, do you use the Preview Pane in
> Entourage? I'm guessing that maybe attachments and files are placed here
> for interaction with viewing in the Preview Pane as they are accessed in
> Entourage? Just a guess though.
>
> Just to be sure we are looking at the same folder, I'm looking in the:
>
> Documents/Microsoft User Data/Entourage Temp/
>
> I went in a cleared it out and had some interesting results. Basically some
> html and other attachments were no longer available for viewing in the
> Preview Pane?


If you double-click an attachment in the attachments pane of a message to
open it without saving it to disk, it is temporarily saved to the Temp
folder. (It has to be saved somewhere to be able to open as a file.) There
may be some sort of complex HTML that involves downloading something,
although I don't know of any. When you quit Entourage, all those files
disappear - are deleted. It has nothing to do with the preview pane.

--
Paul Berkowitz
MVP Entourage

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.

Jim Farris

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Dec 9, 2002, 11:19:46 AM12/9/02
to
Thanks Paul,
That does seem answer a few questions. Although just a note, in my tests
using the Preview Pane alone has the same effect as you describe, that is
double-clicking an attachment in the attachments pane, or in fact also with
complex HTML, has placed the attachment or complex html in the temp folder.

It would appear then, that my dilemma has been, that these files have not
been getting deleted if they are supposed to be at the time of exiting
Entourage.


Jim

in article BA196493.285DA%berk...@silcom.com, Paul Berkowitz at
berk...@silcom.com wrote on 12/8/02 10:05 PM:

Mickey Stevens

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Dec 9, 2002, 8:08:01 PM12/9/02
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The Preview Pane appears below the message listing and previews the content
of the message. Go to View -> Preview Pane to toggle it on and off if you
can't figure out what it is.

On 12/8/02 6:25 PM, in article BA193F2F.DFD9%ar...@qsl.net, "aRKay"
<ar...@qsl.net> wrote:

> On 12/8/02 11:01 AM, in article BA18C8DE.428B%jim.f...@cox.net, "Jim
> Farris" <jim.f...@cox.net> wrote:
>
>> Thanks for the info... By the way, do you use the Preview Pane in
>> Entourage?
>
> Sorry but I don't understand what you mean by Preview Pane. I don't think I
> use it because it is a foreign term to me.

--
Mickey Stevens
Microsoft Mac MVP
The Entourage Help Page: <http://www.entourage.mvps.org/>

aRKay

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Dec 10, 2002, 7:56:07 PM12/10/02
to
On 12/9/02 7:08 PM, in article BA1A9A91.58C3%mickey....@mvps.org,
"Mickey Stevens" <mickey....@mvps.org> wrote:

> The Preview Pane appears below the message listing and previews the content
> of the message. Go to View -> Preview Pane to toggle it on and off if you
> can't figure out what it is.

Just tried it for the first time and I don't like it at all. It is now
turned OFF and will stay off. Nice to know it there in case I need it some
day.

Jim Farris

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Dec 18, 2002, 10:02:25 PM12/18/02
to
Jerry,

Thanks for the suggestion, I am always removing messages from the server.

After futzing about with this a bit more, I believe I have the answers I was
looking for. Interesting that there were no responses for where the
documentation is on this folder or its' use.

Anyway it appears that, generally speaking, the temporary files placed into
this temp folder are always removed when the application Entourage is
exited. They are placed there for a few different times or reasons. There
are some exceptions for their clean removal, such as when the system crashes
(not too often thankfully) or freezes. Additionally there appears to be a
problem when crossing over dates on the calendar. When the application runs
thru a date change, as I am often running Entourage thru the midnight hours,
the exit routine clearing out these temp files seems to leave the previous
days files and only clears out the current days temp files.

So in the case where we basically leave Entourage running for 6 or 7 days
straight (working thru hundreds of emails per day) you can see the number of
temp files begins to grow in this folder can get large.

Looks like I'll need to create a routine to dump these correctly on exit,
unless someone can tell me why they should not be removed.

Jim


in article ejT7cHdpCHA.1628@TK2MSFTNGP12, Jerry W. Perkins at
Perkins...@hotmail.com wrote on 12/17/02 6:40 AM:

>
> "Paul Berkowitz" <berk...@silcom.com> wrote in message
> news:BA196493.285DA%berk...@silcom.com...

> I have several files in my temp folder as well from using preview on my
> POP3 account that I retain a copy on the Server. These do not clear for me
> unless I delete the original from the Server (I have set this in the account
> set-up). How is your account set up? Is it an IMAP, Hotmail, or are
> messages saved on the server from your POP? Trying to see if I am
> replicating your original question.
>
>

Paul Berkowitz

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Dec 19, 2002, 1:03:29 PM12/19/02
to
On 12/18/02 7:02 PM, in article BA2684D1.51D5%jim.f...@cox.net, "Jim
Farris" <jim.f...@cox.net> wrote:

> So in the case where we basically leave Entourage running for 6 or 7 days
> straight (working thru hundreds of emails per day) you can see the number of
> temp files begins to grow in this folder can get large.
>
> Looks like I'll need to create a routine to dump these correctly on exit,
> unless someone can tell me why they should not be removed.

There's usually no particular reason for doing either one or the other. You
shouldn't have to think about it at all, unless you're _extremely_ short of
disk space and get lots of attachments which you enjoy opening by
double-clicking without saving to disk. (These are the ones that get saved
in Entourage Temp temporarily.) You can just let them accumulate until you
quit Entourage. It's probably not a bad idea to "flush out memory" anyway by
quitting Entourage, and all other apps, once in a while. Once a day, once a
week, whatever. You can just forget about Temp folder.

Mickey Stevens

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Dec 19, 2002, 8:44:50 PM12/19/02
to
Once a day is pretty reasonable to quit out of Entourage to clear the "Temp"
folder. People do still sleep a little bit, right??

On 12/19/02 12:03 PM, in article BA2749F1.29727%berk...@silcom.com, "Paul
Berkowitz" <berk...@silcom.com> wrote:

> There's usually no particular reason for doing either one or the other. You
> shouldn't have to think about it at all, unless you're _extremely_ short of
> disk space and get lots of attachments which you enjoy opening by
> double-clicking without saving to disk. (These are the ones that get saved
> in Entourage Temp temporarily.) You can just let them accumulate until you
> quit Entourage. It's probably not a bad idea to "flush out memory" anyway by
> quitting Entourage, and all other apps, once in a while. Once a day, once a
> week, whatever. You can just forget about Temp folder.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>

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