DISPLAY PICTURE

John_...@officeformac.com

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Jun 5, 2008, 7:30:56 PM6/5/08

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Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I just installed Messenger for Mac on my Macbook Pro and cannot change the display picture. If I try one of the image options the program gives I press OK and it does nothing or if I try to add a pic of my own it says to check if it's a valid image format even though it's a jpg.

Rebecca Harriss [MSFT]

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Jun 6, 2008, 10:28:37 AM6/6/08

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On 6/5/08 7:30 PM, in article ee9d8...@webcrossing.caR9absDaxw,
"John_...@officeformac.com" <John_...@officeformac.com> wrote:

Hi, please try the following:

Launch Messenger, but don't sign-in
Choose the option to "Sign in with a different account . . ."
Click Clear Account History . . .
Click Clear History
Now click Sign-in and enter your credentials again

Please see if either of the above works and let us know the results.

Thanks,
Rebecca

Rebecca Harriss
rhar...@online.microsoft.com (remove online for any direct replies)
Microsoft Corporation
Macintosh Business Unit, SDET

This posting is provided ³AS IS² with no warranties, and confers no rights.

SteveLup

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Jun 10, 2008, 11:53:01 AM6/10/08

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"Rebecca Harriss [MSFT]" wrote:

> On 6/5/08 7:30 PM, in article ee9d8...@webcrossing.caR9absDaxw,
> "John_...@officeformac.com" <John_...@officeformac.com> wrote:
> > I just installed Messenger for Mac on my Macbook Pro and cannot change the
> > display picture.
>

> Hi, please try the following:
>
> Launch Messenger, but don't sign-in
> Choose the option to "Sign in with a different account . . ."
> Click Clear Account History . . .
> Click Clear History
> Now click Sign-in and enter your credentials again

I'm not the original poster but I did have the same problem and your advice
fixed it.

Regards,

Steve

tebo

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Jun 17, 2008, 11:26:00 PM6/17/08

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"SteveLup" wrote:

Worked for me too!
thanks

lizz

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Jun 19, 2008, 6:41:01 PM6/19/08

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Hi,

I have this same problem. However it signs me in automatically with no
option to open messenger but not sign it and choose another account! how do i
do this??

Zack Moxley [MSFT]

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Jun 19, 2008, 7:27:52 PM6/19/08

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On 6/19/08 3:41 PM, in article
7137B6B2-5D02-4F39...@microsoft.com, "lizz"
<li...@discussions.microsoft.com> wrote:

As long as you've asked Mac Messenger to remember your username and
password, it will automatically log you in. To reach the log-in panel again,
go to the Network menu and choose "Sign Out" - from there you will be able
to follow Rebecca's steps above.

Thanks!
Zack Moxley
a-z...@online.microsoft.com (remove “online.” for any direct replies)

Microsoft Corporation
Macintosh Business Unit

This posting is provided “AS IS” with no warranties, and confers no rights.

jgibbs

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Jun 29, 2008, 7:49:03 PM6/29/08

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I did the below step of: Clearing my account history and then going back into it and entering my info again. It worked the first attempt with no problems, very simple.

> On 6/5/08 7:30 PM, in article ee9d8...@webcrossing.caR9absDaxw,

> Hi, please try the following:
>
> Launch Messenger, but don't sign-in
> Choose the option to "Sign in with a different account . . ."
> Click Clear Account History . . .
> Click Clear History
> Now click Sign-in and enter your credentials again
>
> Please see if either of the above works and let us know the results.
>
> Thanks,
> Rebecca
>
> Rebecca Harriss
> rhar...@online.microsoft.com (remove online for any direct replies)
> Microsoft Corporation
> Macintosh Business Unit, SDET
>

> This posting is provided �AS IS� with no warranties, and confers no rights.
>
>
>
>
>

Zucker

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Aug 4, 2008, 11:38:12 AM8/4/08

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Zucker

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Aug 4, 2008, 11:38:15 AM8/4/08

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"Rebecca Harriss [MSFT]" wrote:

> Work for me too ! Thanks Rebecca.

Limilim

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Aug 6, 2008, 1:59:01 AM8/6/08

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Amazing advice! worked like a charm!!! thank you Rebecca :-)

em.

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Aug 16, 2008, 10:02:00 AM8/16/08

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I was having the same problem, and tried about a million suggested solutions.
Yours was the easiest and actually worked. Thanks!

Janosi@discussions.microsoft.com B. Janosi

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Nov 22, 2008, 11:17:01 AM11/22/08

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It works well, cheers

Hemraj@discussions.microsoft.com kumayl Hemraj

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Nov 29, 2008, 8:38:01 PM11/29/08

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OMG that was amazing i finally get to have my display pic showing :D thanks
for the help rebecca :D

fernik

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Apr 1, 2009, 5:18:02 PM4/1/09

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works perfect thank you rebecca!

Mitty686

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Jul 24, 2009, 11:51:02 AM7/24/09

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Worked for me! :)

primatus

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Nov 16, 2009, 10:31:01 AM11/16/09

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Worked for me too!

thanks

Primatus

"Mitty686" wrote:

> Worked for me! :)

girl@discussions.microsoft.com mac girl

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Nov 30, 2009, 1:51:01 PM11/30/09

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"Rebecca Harriss [MSFT]" wrote:

> VERY HELPFUL !!!. WORKED LIKE A CHARM. THANKS A BUNCH!

UndiPants

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Dec 3, 2009, 3:12:02 PM12/3/09

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Thank you!! :)

Bartez001

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Dec 7, 2009, 11:44:02 AM12/7/09

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Hey Thanks for the tip cleared account history then set picture in
preferences and hey presto works a treat!

Thanks

Dolan@discussions.microsoft.com Dina Dolan

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Dec 25, 2009, 1:06:01 PM12/25/09

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Dina Dolan

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Dec 25, 2009, 1:09:01 PM12/25/09

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"Rebecca Harriss [MSFT]" wrote:

> well, it's after a year since this discussion started, but... I just bought a new imac and was having the same problem as mentioned here... I have automatic sign in, so I just signed out and then followed this advice and now it's perfect! thanks to those who posted the solution!

>

Mike@discussions.microsoft.com Mc Mike

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May 30, 2010, 6:25:01 AM5/30/10

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I have Mac OS X Version 10.6.3 and Messenger 8. I tried to clear the history
and log back in but it still does not work. Help please?

sabrina

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May 30, 2010, 8:19:01 PM5/30/10

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im having the same problem- cant add a new pic or see others pic. I followed
the steps but it did not work... any other options? the i photo library is
even grayed out- pls help