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Amiro2k

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Jan 20, 2010, 9:02:02 AM1/20/10
to
Hi,

There is an ISA client profile that won't allow users to download Word DOC
thru hotmail though on the same computer using another profile on the same PC
it will work! Users can download GIF file but DOC and ZIP for instance won't
work. Since it work with less restrictive user profiles and with other file
extension, I guess the problem isn't the browser.
--

Thanks in advance.

Steve Amirault

Phillip Windell

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Jan 20, 2010, 9:35:50 AM1/20/10
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I seriously doubt it is the ISA.
If it were ISA the reason it would do it would be clearly seen in plain
sight in the rule. It is not going to be a mysterious hidden setting
somewhere.

I have seen some of your other posts,...they are point to having screwed up
browsers,...or possibly screwed up File Associations (File Types) involving
the browser.


--
Phillip Windell

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------
Technet Library
ISA2004
http://technet.microsoft.com/en-us/library/cc302436(TechNet.10).aspx
ISA2006
http://technet.microsoft.com/en-us/library/bb898433(TechNet.10).aspx

Understanding the ISA 2004 Access Rule Processing
http://www.isaserver.org/articles/ISA2004_AccessRules.html

Troubleshooting Client Authentication on Access Rules in ISA Server 2004
http://download.microsoft.com/download/9/1/8/918ed2d3-71d0-40ed-8e6d-fd6eeb6cfa07/ts_rules.doc

Microsoft Internet Security & Acceleration Server: Partners
http://www.microsoft.com/isaserver/partners/default.mspx

Microsoft ISA Server Partners: Partner Hardware Solutions
http://www.microsoft.com/forefront/edgesecurity/partners/hardwarepartners.mspx
-----------------------------------------------------


"Amiro2k" <Ami...@discussions.microsoft.com> wrote in message
news:C3A70403-F362-4095...@microsoft.com...

Amiro2k

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Jan 20, 2010, 10:34:05 AM1/20/10
to
You maybe right but I don't understand why it worked on the same computer
with another profile... I have this problem with all users having that
restricted profiles so does this means all computers here are screwed up?
--

Thanks in advance.

Steve Amirault


"Phillip Windell" wrote:

> .
>

Phillip Windell

unread,
Jan 20, 2010, 10:41:37 AM1/20/10
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"Amiro2k" <Ami...@discussions.microsoft.com> wrote in message
news:3E49EEBF-76B1-467B...@microsoft.com...

> You maybe right but I don't understand why it worked on the same computer
> with another profile... I have this problem with all users having that
> restricted profiles so does this means all computers here are screwed up?

What do you mean by a "restricted profile"? That can mean anything. To me
it means you are using Mandatory Profiles or Roaming & Mandatory Profiles
combined in the Domain.

Amiro2k

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Jan 20, 2010, 1:27:02 PM1/20/10
to
By restricted I mean an ISA profile rule that block all externals except the
authorized list. So like you know already, I have to add allowed sites in the
list to allow users to access them. I have another profiel which uses a rule
that allows anything except the blocked list. Both can't download attach word
DOCs but GIF or JPEG will work.
--

Thanks in advance.

Steve Amirault


"Phillip Windell" wrote:

> .
>

Phillip Windell

unread,
Jan 20, 2010, 2:05:41 PM1/20/10
to
Ok, yea I remember that now.

Well, it is like I believe I said in a previous post,..you have to use the
Monitoring Log and set the Query Filter to show only traffic from one Client
IP# and make sure that the machine you are having a problem with is the
address you use. Then make your attempts to that Site machine and look for
"denies" in the log. But keep in mind that a certain amount of "denies" is
pertectly normal. If the ISA is doing the blocking,..then it will show in
the Logs,...if it does not show in the logs then ISA is not the one blocking
it.

That is really all I or anyone can tell you without physically being there
and seeing the whole thing with our own eyes.

I probably gave these links before,...but what they contain is important.

Understanding the ISA 2004 Access Rule Processing
http://www.isaserver.org/articles/ISA2004_AccessRules.html

Troubleshooting Client Authentication on Access Rules in ISA Server 2004
http://download.microsoft.com/download/9/1/8/918ed2d3-71d0-40ed-8e6d-fd6eeb6cfa07/ts_rules.doc

--
Phillip Windell

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------

"Amiro2k" <Ami...@discussions.microsoft.com> wrote in message

news:BA1FF813-341E-49DA...@microsoft.com...

Amiro2k

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Jan 21, 2010, 8:02:03 AM1/21/10
to
Hi,

I like to remind you that we use ISA 2000 here and not 2004 version. Is
links are goods for that version too? I'm trying what you suggest but I can't
set it to the client IP...
--

Thanks in advance.

Steve Amirault


"Phillip Windell" wrote:

> .
>

Phillip Windell

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Jan 21, 2010, 9:49:09 AM1/21/10
to
"Amiro2k" <Ami...@discussions.microsoft.com> wrote in message
news:E0C0A330-A27A-43C9...@microsoft.com...

> Hi,
>
> I like to remind you that we use ISA 2000 here and not 2004 version. Is
> links are goods for that version too? I'm trying what you suggest but I
> can't
> set it to the client IP...

Then you are just screwed. There is no live logging at all with
2000,....just a bunch of mind numbing text files with no filering. I do not
know of anyway to troubleshoot this with ISA2000 efficiently.

Amiro2k

unread,
Jan 22, 2010, 8:25:03 AM1/22/10
to
Ok then. So thanks for your time and support. I appreciate.
--

Thanks in advance.

Steve Amirault


"Phillip Windell" wrote:

> .
>

Amiro2k

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Jan 22, 2010, 8:30:01 AM1/22/10
to
By the way, is there a way to make flash player to play streamworld player on
raido Websites? I got few users who asked for radio websites to be unlocked
and all radio sites like rythm FM.com which uses streamworld player don't
work. I can access the websites with no problem but just can't see the player
and hear music. On other sites that don't use streamworld, we can listen
music and everything works fine.
--

Thanks in advance.

Steve Amirault


"Phillip Windell" wrote:

> .
>

Phillip Windell

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Jan 22, 2010, 10:47:19 AM1/22/10
to
I don't know anything about a Streamworld Player,...never heard of it.


--
Phillip Windell

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------

"Amiro2k" <Ami...@discussions.microsoft.com> wrote in message

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Phillip Windell

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Jan 22, 2010, 5:07:59 PM1/22/10
to
Aside from whatever Protocols it might need,...I would say that you would
want to make sure the the Player operates with *no* proxy settings (if is
has any). Then install the Firewall Client on the workstation.

--
Phillip Windell

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------


"Phillip Windell" <philw...@hotmail.com> wrote in message
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