Please Help me!!!!!!
Tess
I would like to ask your help regarding the WAN IP address
I'm pretty sure somebody has invaded my Hotmail during 2010/1/4 ~ 2010/1/5
and 2010/1/12 ~ 2010/1/15
There are many privacy and important information in my mailbox.
So I'm really really need your help to find out which WAN IP address was log
in my mailbox during these two periods.
It's really URGENT!!! Please kindly help me!!!
Looking forward to hearing from you soonest!!!
Thanks and best regards,
Tess Chiu
Peter Foldes
http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx
Hotmail Online Solutions Center (new & replaces all newsgroup & email format
support)
http://windowslivehelp.com/Default.aspx
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"Tess" <Te...@discussions.microsoft.com> wrote in message
news:46FB0F95-2AAA-4A6D...@microsoft.com...
VanguardLH
> I would like to ask your help regarding the WAN IP address
> I'm pretty sure somebody has invaded my Hotmail during 2010/1/4 ~ 2010/1/5
> and 2010/1/12 ~ 2010/1/15
What does someone being able to log into your Hotmail account have to do
with your IP address? Their IP address is unimportant. That they can log
into your account is important.
> There are many privacy and important information in my mailbox.
> So I'm really really need your help to find out which WAN IP address was log
> in my mailbox during these two periods.
And what are you going to do if you find their IP address? Are you really
going to file a civil suit against the aggressor and incur the court and
lawyer costs for an yet-to-be-valued loss?
> It's really URGENT!!! Please kindly help me!!!
So change your login password for your Hotmail account -- assuming you can
still get in. And make it a STRONG password, not a couple of cutsy words
that can be defeated with a dictionary attack.
...winston
The same answer applies...quoted below
<qp>
This is a public forum of users like yourself, not Microsoft, Windows Live, or Hotmail people.
No on in here can provide the information you requested and it's unlikely Msft/Hotmail personnel would make that information
available.
If your account is still accessible, change your password and secret question and ensure an alternate email address is configured
in your account for future use(reset, contact support etc).
These are your only option for support(1 and 2). The rest(3, 4, 5) are included if necessary.
1. Hotmail Support
Hotmail Online Solutions Center
- requires creation of a username/pw that will also be linked to a Live ID
- Live ID username is **Not** visible to the public
- Do **Not** use the same password for the Solution Center Account that's used for your Live ID
FAQS
http://windowslivehelp.com/help.aspx
Home Page
http://windowslivehelp.com/Default.aspx
Solutions for Common Problems
http://windowslivehelp.com/solutions/
Hotmail Community Forums
http://windowslivehelp.com/community/Default.aspx
2. Windows Live ID Support
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts
a. Scroll to and click on 'How can I reset my password' or click any item in the Faq list
b. Look in the lower right and click on the option 'Get More Help'
c. Wait till the page loads, then click on 'Get Support'
- the eform should now load
3. Reset Password
https://account.live.com/ResetPassword.aspx?
4 Close A Hotmail account
http://mail.live.com/default.aspx?rru=accountclose&wa=wsignin1.0
- login with the username/pw, then click close
5. Cancel a Live ID
Go to account.live.com to cancel the Live ID
cf. http://windowslivehelp.com/community/p/13031/51654.aspx#51654
Note: if pursuing 4 and 5, 4 must be done before 5 or the process will fail.
Good luck
</qp>
--
...winston
ms-mvp mail
"Tess" <Te...@discussions.microsoft.com> wrote in message news:46FB0F95-2AAA-4A6D...@microsoft.com...
Hot-text
At your Home or on the WWW
#1 make a New Folder on your PC and save your e-mail in it.... always
do not keep your E-mail online or in your offline e-mail reader mailbox..
.... always Save it in the New Folder say at C:\my-mail\ !
so put your many privacy and important information in your C:\my-mail\
and Delete all online or in your offline e-mails!
We can not help the pass .....
#2 make new Passwords for your e-mail ....
"Tess" <Te...@discussions.microsoft.com> wrote in message
news:46FB0F95-2AAA-4A6D...@microsoft.com...