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Windows NT 4.0 sp6, IIS 4.0, W3SVC (IIS) does not START

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steve cabello

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Aug 21, 2002, 1:34:12 AM8/21/02
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Okay heres my problem, if you can help, please respond!

Windows NT 4.0, sp6a, IIS 4.0

Upon startup, everything works fine. IIS works good.
when i stop w3svc it stops successfully
when i try to net start w3svc it is UNSUCCESSFUL.

I have to restart the computer to get IIS working again.

Normally this wouldnt be a big deal, but this is my development box
where I do a lot of debugging of ISAPI extensions and such. So I am
stopping and starting inetinfo 5 times an hour. In a good day, I am
wasting 30-45 minutes waiting for restarts.

I uninstalled the entire option pack. restarted. installed all
option pack components again. installed service pack 6a. restarted.
problem still there.

chkdsk shows no file problems. where do i go from here? BTW, if i DO
NOT use IIS, i can stop/start all day long. But if I bring up a
simple HELLO WORLD page, and stop/start it will fail.

Jad Hammoud

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Aug 21, 2002, 7:08:47 AM8/21/02
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It's gonna be kind of tough to figure this one out just by your description.
Have you tried using the IISRESET tool ? Also, does anything appear in the
event log ? that would really help.

--
Jad Hammoud
ABEO (Ideal Communications)
Celtec Bldg., Unesco
P.O.Box 11-6876, Beirut, Lebanon
Tel : 961 1 816637 ext 3307
Fax : 961 1 319135
"steve cabello" <basi...@hotmail.com> wrote in message
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David Wang [MS]

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Aug 22, 2002, 3:50:47 AM8/22/02
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What event log message is given on trying to start?

Also, it is possible that the stop wasn't really "successful". Tools like
IISRESET simply kill IIS if it fails to shutdown, and that has an adverse impact
as well (namely, if what kills IIS leaves the metabase.bin locked [while in use,
for example], you'll have problems trying to restart IIS without a reboot since
IIS can't open metabase.bin).

Why do you need to restart IISADMIN to debug ISAPI Extensions? You just need to
restart W3SVC. As a part of restarting W3SVC, all ISAPI Extension/Filter
unloads.

Now, it is also possible since you are debugging ISAPI Extensions that you are
leaving the server in some bad state. If you remove all your custom ISAPI
Extensions and Filters, do you still have problems?

A default IIS4 install has no problems displaying a Hello World page and
restarting, so it is something peculiar that you are doing.

--
//David
This posting is provided "AS IS" with no warranties, and confers no rights.
//


"steve cabello" <basi...@hotmail.com> wrote in message
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BB

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Aug 22, 2002, 4:34:59 AM8/22/02
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Like the rest, anything special in the event log or iis log ?

Note: you won't be able to use iisreset.exe it only come with W2k IIS5.0
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn
ol/iis/evaluate/restart.asp

Rgds.

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Tim Greene

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Aug 28, 2002, 2:49:51 PM8/28/02
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It would be good to know what message you're getting during the net start
message. Is it suggesting it's already started? Is the request timing
out? You also mentioned you're running some ISAPI filters for testing
purposes. Does this happen if none of the ISAPI filters you've created are
loading during startup?

Sincerely,

Tim Greene MCSE, MCSA, MCP+I
IIS Newsgroup Support

Please do not send email directly to this alias. This is our online account
name for newsgroup participation only.

If you would like to open a support incident with Microsoft, call
1-800-936-5800

This posting is provided “AS IS” with no warranties, and confers no rights.

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steve cabello

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Sep 5, 2002, 8:19:33 PM9/5/02
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TimG...@online.microsoft.com (Tim Greene) wrote in message news:<wPieROsTCHA.2072@cpmsftngxa10>...

> It would be good to know what message you're getting during the net start
> message. Is it suggesting it's already started? Is the request timing
> out? You also mentioned you're running some ISAPI filters for testing
> purposes. Does this happen if none of the ISAPI filters you've created are
> loading during startup?
>

net stop w3svc
response: was stopped successfully

net start w3svc
response: could not be started NET HELPMSG 3523

Okay. I did some digging around and found that microsoft has a tool
KILL.EXE. If I use KILL inetinfo it kills the process. please note,
that after net stop w3svc (which it says it is successful) is not
successful because inetinfo is still running as a process. so i use
KILL INETINFO to get the job done.

If I use inetinfo after a reboot then it doesnt kill the process when
i stop. i.e. if i reboot, then look at a simple Hello World asp page
then try to net stop/ net start i get the above error message.
inetinfo seems to be working fine. i just cant kill it clean.

I assume stopping and starting and killing inetinfo hundreds or
thousands of times during debugging sessions caused some problem. It
wouldnt be a big deal except when I uninstall IIS, and do a reinstall,
the problem is still there. It wont go away.

If you have any ideas, let me know. Otherwise, the KILL INETINFO is
working and now that I have the kill tool it isnt really critical for
a fix.

David Wang [MS]

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Sep 7, 2002, 2:33:08 AM9/7/02
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1. Uninstall IIS.
2. Make sure %SYSTEMROOT%\System32\Inetsrv does not exist and in particular,
delete %SYSTEMROOT%\System32\Inetsrv\Metabase.bin
3. Reinstall IIS

If the problem is configuration, it should go away now. Make a backup copy of
Metabase.bin, store it safe, and if you have configuration problems in the
future, restore this metabase.bin after NET STOP /y IISADMIN.

--
//David


This posting is provided "AS IS" with no warranties, and confers no rights.

//


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