IIS cannot run ASP any more

Michael

unread,

Apr 29, 2003, 9:10:49 AM4/29/03

to

One of our customer has a really strange error message:

We have a ASP-application running with IIS on a Windows XP
Citrix - Server.

It used to run very well.

But after a restart of this Server the IIS doesn't seem to
be able to run ANY ASP any more:
I found out the following:

I checked the IIS with localhost:
* If you give the IIS a .html file as Default file, the
IIS is able to show this file when typing localhost in the
Internet Explorer
* But if I give him any ASP file (like iisstart.asp) an
error message (HTTP server 500) occurs

(I do not know if anybody had installed any new software
in the meantime on this server)

Can anybody help me?

Michael

Tom Kaminski [MVP]

unread,

Apr 29, 2003, 9:25:19 AM4/29/03

to

"Michael" <michae...@bertelsmann.de> wrote in message
news:034f01c30e50$c0cba550$a001...@phx.gbl...

FAQ. Start here:
http://www.aspfaq.com/show.asp?id=2109
http://support.microsoft.com/?id=311766
http://support.microsoft.com/?id=309051

--
Tom Kaminski IIS MVP
http://www.iistoolshed.com/ - tools, scripts, and utilities for running IIS
http://mvp.support.microsoft.com/
http://www.microsoft.com/windowsserver2003/community/centers/iis/

Michael

unread,

Apr 29, 2003, 10:08:27 AM4/29/03

to

Ok, this is the more detailled error message:

The server failed to load application '/LM/W3SVC/1/ROOT'.
The error was 'General access denied error

Can anybody help me further on?

>.
>

dr.Freud (Jacopo)

unread,

Apr 29, 2003, 1:25:21 PM4/29/03

to

> The server failed to load application '/LM/W3SVC/1/ROOT'.
> The error was 'General access denied error
>
> Can anybody help me further on?

I have the same problem -» http://jnf.agnesina.it/hello.asp

Best Regards,
Jacopo
www.portalefilosofia.com

Jeff Cochran

unread,

Apr 29, 2003, 3:09:24 PM4/29/03

to

On Tue, 29 Apr 2003 07:08:27 -0700, "Michael"
<michae...@bertelsmann.de> wrote:

>Ok, this is the more detailled error message:

The *full* error would have helped more,

>The server failed to load application '/LM/W3SVC/1/ROOT'.
>The error was 'General access denied error
>
>Can anybody help me further on?

Anytime you get this it's most likely a permissions issue, but without
more information it would be tough to tell exactly why you're running
into it. Most likely the ASP is calling a component that doesn't have
permission, or maybe even the ASP.DLL permissions are incorrect.

Jeff

Chris Butler

unread,

Apr 30, 2003, 5:06:16 PM4/30/03

to

I'm getting the same error on my IIS box. It started
after I applied some Windows Update patches and rebooted
yesterday. I can open my Project Web Access site, but the
ASP pages (tasks, projects, site settings) won't load into
it, and I get the error you detailed in my system log.

>.
>

Jeff Cochran

unread,

May 1, 2003, 12:40:44 PM5/1/03

to

Obvious question:

Did you try removing the patches you applied? Can you tell us which
patches?

Jeff

Mike McDonnell

unread,

May 1, 2003, 3:18:24 PM5/1/03

to

I ran into a similar problem ...

It appears that it may have been as a result of the anti-virus
software scanning the global.asa file.

I added a filter to exclude this file from the real-time scanning.

Everything "seems" to be working for the time being.

-Mike

"Chris Butler" <christophe...@saic.com> wrote in message news:<019d01c30f5c$56fd13e0$a501...@phx.gbl>...