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MS Software Update Service and Citrix Metaframe XP

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Ash Dey

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Nov 30, 2003, 8:46:51 PM11/30/03
to
Hi,

I have installed the MS SUS with SP1 to windows 2000
server running SP4 and Citrix Metaframe XP FR3. After
installing the SUS, I cannot access the Citrix through
web interface.

I get HTTP 500 - Internal server error

Anybody have any idea?


Bernard

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Nov 30, 2003, 10:24:28 PM11/30/03
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First - disable IE friendly http error to get more
clue on the real error msgs -
http://support.microsoft.com/?id=294807

then, further troubleshoot from there...

--
Regards,
Bernard Cheah
http://support.microsoft.com/
Please respond to newsgroups only ...

"Ash Dey" <a...@iibit.nsw.edu.au> wrote in message
news:071f01c3b7ac$fdf00790$a001...@phx.gbl...

anon...@discussions.microsoft.com

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Nov 30, 2003, 10:48:48 PM11/30/03
to
Hi Bernard,

Before installing SUS, everything was working fine.

Following is the error:


HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services

----------------------------------------------------------
----------------------

Technical Information (for support personnel)

Error Type:
Microsoft VBScript runtime (0x800A01F4)
Variable is undefined: 'Session'
/Citrix/MetaFrameXP/default/include/serverscripts/nfuse.vb
s, line 12


Browser Type:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET
CLR 1.0.3705)

Page:
GET /Citrix/MetaFrameXP/default/login.asp

Time:
Monday, December 01, 2003, 2:49:35 PM

Thanks for your help.


Bernard

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Nov 30, 2003, 10:58:12 PM11/30/03
to
It's related to citrix web scripts, I'm not sure why.
you can try uninstall SUS and see if the problem
go away.

Next, try post to sus newsgroups see if any SUS
expert solve this before or try citrix support site
and look for any related support doc.

--
Regards,
Bernard Cheah
http://support.microsoft.com/
Please respond to newsgroups only ...

<anon...@discussions.microsoft.com> wrote in message
news:03c601c3b7be$0700fb80$a501...@phx.gbl...

Andrew Davis [MS]

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Dec 1, 2003, 1:23:50 PM12/1/03
to
SUS will disable parent paths and ASP sessions state.

With these disabled you will get "HTTP 500.100 - Internal Server Error -

ASP error
Internet Information Services"

Microsoft recommends that the IIS server host only SUS. Although this is
not a requirement, it is a good idea because installing SUS locks down your
IIS server by installing URLScan. The WebDAV, Internet Printing, and
Indexing service features of IIS are turned off. Also, the session state is
disabled by SUS. When the session state is disabled, ASP cannot create a
session for each user who accesses an ASP program, and ASP scripts cannot
store information in the Session object or use the Session_OnStart or
Session_OnEnd events.

http://support.microsoft.com/?id=322365

This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks!
~Andrew Davis
Microsoft PSS Security

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