Software Update Reports Issue
C
In my Environment, there are SMS 2003 SP3 with ITMUv3 English Edition.
In my Case,
when i run the "Distribution Status Summary of Software Updates" Report,
Some of the Patches show the number of "In Distribution Scope"=5,
"Distribution Successful"=4, "Distribution Incomplete"=1. But when i click
the Patch and redirect me to the linked "Software update Distribution status
by software update ID" report. the number of resource =6 and i click the
patch, it really contains 6 different computer name.
Why? and How can i solve it?
C
Example: Report A. Instance Court=7, Linked Report B, Instance Court= 6 or
8..etc
"v-s...@prcvap.microsoft.com" wrote:
> Hello,
>
> I'm Sean Cai from Microsoft CIBS OS & APP team and I'll helping you on this issue.
>
> Regarding your post, you have two problems. The “In Distribution Scope” is five means there are only five computers in site’s boundary or DP’s boundary. You should check the boundary settings to include all the computers.
>
> The “Distribution Incomplete”=1 means there’s one installation failed or not finished on one client. If you have advertised this update for a few days, there’s something caused the update failed to install. The cause can be various, since there’s only one client has this problem, I suggest you to install it manually to see what’s the problem.
>
> I hope the information above can address your concerns. If anything is unclear, please feel free to let us know.
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights
v-s...@prcvap.microsoft.com
Can you tell me the report IDs which having problem? I'll look into them for further diagnose.
Best Regards,
Sean Cai, MCSE2000
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
C
Update Distribution Status by Software Update ID-->Link to 150 All computers
with a specific software update distribution status.
in 152, In Distibution Scope maybe = 10. 8 Success and 2 Fail.
When i click the patch and redirect to 151. The number of Resource maybe = 13
When i click the patch again and redirect to 150. There are 13 Computer Name
Listed.
"v-s...@prcvap.microsoft.com" wrote:
> Hello,
>
> Can you tell me the report IDs which having problem? I'll look into them for further diagnose.
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights
C
"v-s...@prcvap.microsoft.com" wrote:
> Hello,
>
> The scope of report 152 is a collection and the report 151 and 150 haven’t scope settings. If you chose “All systems” in the collection, I don’t know what causes this problem.
>
> Since there are very limited clients in my test environment, I couldn’t reproduce your problem. Can you give me the screen shot this problem on all three report? Please also record the parameters you chose and try different types/categories of the update to see whether there are any difference.
>
> I hope the information above can address your concerns. If anything is unclear, please feel free to let us know.
>
v-s...@prcvap.microsoft.com
I've a few problems in my test environment and I couldn't test your problem now. I'll re-deploy the environment and check your problem as soon as possible. I'm sorry for the inconvenience and thank you for your understanding.
Since Microsoft doesn't publish the schema of the SMS database, it's very hard to figure out the effect of the three reports.
Best Regards,
Sean Cai, MCSE2000
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
C
"v-s...@prcvap.microsoft.com" wrote:
> Hello,
>
> I've a few problems in my test environment and I couldn't test your problem now. I'll re-deploy the environment and check your problem as soon as possible. I'm sorry for the inconvenience and thank you for your understanding.
>
> Since Microsoft doesn't publish the schema of the SMS database, it's very hard to figure out the effect of the three reports.
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights
jo...@prcvap.microsoft.com
Thank you for your reply.
I would like to step into this issue as Sean is currently out of the office.
We have tested the behavior in our test environment, but did not encounter the same problem.
I then performed futher research. I noticed there is a known issue:
941039 Some reports generate incorrect information after you install the Simplified Chinese version of SMS 2003 ITMUv3
http://support.microsoft.com/default.aspx?scid=kb;EN-US;941039
I remember that you mentioned that you are using English version ITMU. However, I would like to suggest that we double check it and apply the hotfix.
To get the hotfix, please use the following web:
Contact Us: Hotfix Request Web Submission Form
https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix
Hope this helps.
Joe Wu
Get Secure! - www.microsoft.com/security
=====================================================
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
jo...@prcvap.microsoft.com
How are you doing? I am just checking to see how things are going there on this issue. If you would like further assistance, please do not hesitate to let me know. It is my pleasure to help. :)
Thanks, and have a great day!
Joe Wu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
C
not the same?
"jo...@prcvap.microsoft.com" wrote:
> Hello,
>
> How are you doing? I am just checking to see how things are going there on this issue. If you would like further assistance, please do not hesitate to let me know. It is my pleasure to help. :)
>
> Thanks, and have a great day!
>
> Joe Wu
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights
jo...@prcvap.microsoft.com
Thank you for your reply.
Thanks!
Joe Wu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
jo...@prcvap.microsoft.com
How are you doing? I am just checking to see how things are going there on this
issue. If you would like further assistance, please do not hesitate to let me know.
It is my pleasure to help. :)
Thanks, and have a great day!
Joe Wu
Microsoft Online Support