Re: User Accounts IE script error

[v-wy...@prcvap.microsoft.com]

Hello TM,

This is a know issue. The problem occurs when you click User Accounts in Control Panel many times in quick succession on Windows XP sp2 computer - Have you installed last update package? I think this issue will be addressed in the next service package. (WinXP sp3).

http://support.microsoft.com/kb/886617/en-us
["Internet Explorer Script Error" error message when you click User Accounts in Control Panel many times in quick succession on a Windows XP-based computer]

Hope this helps. Let me know if you have any more concern. We are glad to assist you.
Have a great day,
Best regards,

Wen Yuan
Microsoft Online Support
Microsoft Global Technical Support Center

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[TM]

Hi Wen Yuan,

Thanks for your reply.

I've read the KB before already. But I wonder why the same error doesn't
appear on the other XP machines I've come across, for example, OEM computer
with pre-installed XP with SP2 doesn't seem to have such error. I presumed
there's some way to temporarily fix this. Please advise.

By the way, you mentioned also the coming SP3, would the RC1 or RC2 be
helpful?

Thanks very much,
TM

[v-wy...@prcvap.microsoft.com]

Hello TM,
Thanks for your reply.

According to KB article, this is a product bug. But the document doesn’t mention how to fix it. It seems you have concern on this issue very much, we suggest you may contact Microsoft CSS directly. As the problem is confirmed to be a product bug in KB 886617, the case charge will be free. If there is any way to fix it (such as hotfix), they will pass information to you. You can check http://support.microsoft.com for regional support phone numbers.
Microsoft HK Customer Support Center (23889600)

Hope this helps. If there is anything unclear, please feel free to let me know. We are glad to assist you.

Have a great day,
Best regards,

Wen Yuan
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please “Reply to Group” via your newsreader so that others may learn and benefit from your issue.
=====================================================

This posting is provided “AS IS” with no warranties, and confers no rights.

[green_tree]

"TM" wrote:

> Hi all,
>
> I've the following error pops up when I double click on the user accounts in
> control panel,
>
> Internet Explorer Script Error
> An error has occurred in the script in this page.
> Line: 4
> Char: 1
> Error: Access is denied
> Code: 0
> URL: res://C:\Windows\system32\nusrmgr.cpl/nusrmgr.hta
> Do you wish to continue running scripts on this page?
>
> Can someone here advise how this can be fixed?
>
> Thanks in advance
> TM

[green_tree]

Hi everyone. If this message really irritates you, just switch your mouse
from double click to single click to open an item and User Accounts could be
opened unlimited number of times.

[Les]

Or open it by right-clicking --> Open.

Is this ever going to be fixed??

[rontan]

Hi ,

I've the following error pops up when I double click on the user accounts in

control panel, same as your previous enquirer, ANY NEW SOLUTION or Hotfixes???

Internet Explorer Script Error
An error has occurred in the script in this page.
Line: 4
Char: 1
Error: Access is denied
Code: 0
URL: res://C:\Windows\system32\nusrmgr.cpl/nusrmgr.hta
Do you wish to continue running scripts on this page?

Can someone here advise how this can be fixed?