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Recover a printer in HIS
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Hunter
Oct 2, 2012, 11:23:42 AM10/2/12
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Hi Folks,
Our printers in HIS 2006 are all defined as mainframe JES328X printers.
Sometimes we have several printers shows status InSession, but the mainframe side status shows WAIT FOR PRINTER in JES328X. Currently we have to reboot the HIS Windows server to recover them.
Could you please advise how to recover the problem printers without reboot the HIS server?
Regards,
Hunter
Our printers in HIS 2006 are all defined as mainframe JES328X printers.
Sometimes we have several printers shows status InSession, but the mainframe side status shows WAIT FOR PRINTER in JES328X. Currently we have to reboot the HIS Windows server to recover them.
Could you please advise how to recover the problem printers without reboot the HIS server?
Regards,
Hunter
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